My e EG Reviews

I have traveled to Egypt and ask for Etisalat sim card in order to contact my family over WhatsApp, but couldn’t, I have received all SMSs over Arabic language, which couldn’t understand nor a guide to change the language, overall I’m not satisfied with Etisalat services, and recommend you DO NOT BUY ETISALAT SIM CARD AT ALL !

Dear Etisalat Misr,

I am writing to express my disappointment with the lack of balance I am experiencing. I have previously subscribed to internet and call packages, however despite this, I have been noticing that my remaining balance has been decreasing unexpectedly without my knowledge. I believe this is occurring unjustly and I would be extremely appreciative if Etisalat Misr can help me to resolve this issue and restore my balance. I look forward to hearing from you soon.

Sincerely,

On one hand, I have no idea how I got to be trapped into subscribing for things that I don’t use through MyeEG such as Etisalat music and something called Etisalat premium. On the other hand I t’s almost impossible to unsubscribe.

I was wondering why I can’t pay with my credit card. I’m an expats working in Egypt but can use my international credit card on your app but I can pay my bill at an Etisalat office using my international credit card.. doesn’t make sense

Overall it’s an ok service but it could be made much more simple to understand. In terms of choosing bundles etc. Also WAY to many Etisalat text messages, I get at least 10-15 a day.

Doesnt show the section where i add the mobile number to charge for in the amount area at the top.. called the customer service and applied to update or to delete and reload MyeEG
updated MyeEG .. and uploaded MyeEG again and logged in ... didnt show the section again ... have recorded the screen and have a screen shot too ..

When open my usage details it is not opening and shown as null and when open it from mobile web app it is shown correctly.

Since MyeEG only shows the basic information about usage and balance, it shouldn’t be logging out automatically. Even “Quick log in” takes time, it’s just frustrating. Other than that it is a useful application and user friendly.

It’s a very bad app it doesn’t reflect what is on Etissalat system and Etissalat themself don’t take it as prouve they deny what is shown on MyeEG and told that their system is different and approuve only their system that’s why MyeEG is not something with value

Reconnecting issue , logging out while loading into it ,try again later issue

But there's a bug preventing me from seeing my usage details and appears as null, need am update to fix it and you totally deserve the 5 stars by then

Stay refreshing all the time without work
Bad version

Last update is too bad, the time of each call is deleted, how its come!
How can i track my calls.

Im really speechless. It actually works perfectly, it shows how much data you have in each segment. It also shows the extra megabytes you have or units exactly. It shows everything you need to know, what was your consumption and everything else. Also, it’s very easy to recharge bgd its amazing. Great job!

Why ever time I need to login again and it almost time can’t login

Works great have had no issues and reminds me when the bill is and how much annnd the Costomer service is great and try to fix any problems I have

I have problem in my account it’s dose not work for 3 days
And I call the Etisalat costumer service
But they don’t know how to solve my problem

MyeEG is very simple to use and is straight to the point. I believe more help screens or hints are required for the registration process other wise functionality is adequate.

Hope in next update you make all accounts in one place and switch between them easily same as [My We App] I can see my all account so easy and know all info about them and recharge them

the application was warking few months ago but now trying to reconnect and it’s not connecting !!