My e& - EG Reviews

My e EG Reviews

Published by on 2026-03-17

🏷️ About: Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking. We’ll bring you regular updates for bug fixes, performance improvements, and new features.


       


Is My e EG Safe to Use?

We Investigate the app owner's website (Eand.com.eg), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
98.0%

🤬 Negative experience
2.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 21,450 combined software reviews.

Is My e EG Safe?
My e& - EG is very safe to use.
98/100

  Safety Analysis »»

Is My e EG Legit?
My e& - EG looks authentic and legitimate.
98.1/100



Read 20 Customer Service Reviews 😠💢

4.1 out of 5
Internet service

I have traveled to Egypt and ask for Etisalat sim card in order to contact my family over WhatsApp, but couldn’t, I have received all SMSs over Arabic language, which couldn’t understand nor a guide to change the language, overall I’m not satisfied with Etisalat services, and recommend you DO NOT BUY ETISALAT SIM CARD AT ALL !

Mohamed abd rabou

Dear Etisalat Misr,

I am writing to express my disappointment with the lack of balance I am experiencing. I have previously subscribed to internet and call packages, however despite this, I have been noticing that my remaining balance has been decreasing unexpectedly without my knowledge. I believe this is occurring unjustly and I would be extremely appreciative if Etisalat Misr can help me to resolve this issue and restore my balance. I look forward to hearing from you soon.

Sincerely,

The app is designed to be spending friendly rather that user friendly

On one hand, I have no idea how I got to be trapped into subscribing for things that I don’t use through MyeEG such as Etisalat music and something called Etisalat premium. On the other hand I t’s almost impossible to unsubscribe.

International credit cards

I was wondering why I can’t pay with my credit card. I’m an expats working in Egypt but can use my international credit card on your app but I can pay my bill at an Etisalat office using my international credit card.. doesn’t make sense

More clarity.

Overall it’s an ok service but it could be made much more simple to understand. In terms of choosing bundles etc. Also WAY to many Etisalat text messages, I get at least 10-15 a day.

Problem charging by credit card to others

Doesnt show the section where i add the mobile number to charge for in the amount area at the top.. called the customer service and applied to update or to delete and reload MyeEG
updated MyeEG .. and uploaded MyeEG again and logged in ... didnt show the section again ... have recorded the screen and have a screen shot too ..

Usage not loaded

When open my usage details it is not opening and shown as null and when open it from mobile web app it is shown correctly.

Log out

Since MyeEG only shows the basic information about usage and balance, it shouldn’t be logging out automatically. Even “Quick log in” takes time, it’s just frustrating. Other than that it is a useful application and user friendly.

My Etissalat is a Very bad app

It’s a very bad app it doesn’t reflect what is on Etissalat system and Etissalat themself don’t take it as prouve they deny what is shown on MyeEG and told that their system is different and approuve only their system that’s why MyeEG is not something with value

What’s wrong?

Reconnecting issue , logging out while loading into it ,try again later issue

Make life easier

But there's a bug preventing me from seeing my usage details and appears as null, need am update to fix it and you totally deserve the 5 stars by then

Doesn’t work probably

Stay refreshing all the time without work
Bad version

Too bad

Last update is too bad, the time of each call is deleted, how its come!
How can i track my calls.

Its unbelievable

Im really speechless. It actually works perfectly, it shows how much data you have in each segment. It also shows the extra megabytes you have or units exactly. It shows everything you need to know, what was your consumption and everything else. Also, it’s very easy to recharge bgd its amazing. Great job!

Login issues

Why ever time I need to login again and it almost time can’t login

Great service

Works great have had no issues and reminds me when the bill is and how much annnd the Costomer service is great and try to fix any problems I have

Problem

I have problem in my account it’s dose not work for 3 days
And I call the Etisalat costumer service
But they don’t know how to solve my problem

Very simple and straight to the point

MyeEG is very simple to use and is straight to the point. I believe more help screens or hints are required for the registration process other wise functionality is adequate.

All my accounts in one place

Hope in next update you make all accounts in one place and switch between them easily same as [My We App] I can see my all account so easy and know all info about them and recharge them

Not Connected

the application was warking few months ago but now trying to reconnect and it’s not connecting !!



Is My e EG Safe? 🙏

My e& - EG is very safe to use. JustUseApp Safety Score for My e EG is 98/100.
This assessment is based on our NLP analysis of 21,450 user reviews. Combined with the app store average rating of 4.1/5.

Safety Analysis

68.3% of users say app is safe 👍
68.3%

18.2% of users say app is risky 🚨
18.2%

13.5% of users have some concerns ⚠️
13.5%


Is My e EG Legit? 💯

My e& - EG looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for My e EG is 98.1/100 .
This conclusion is based on analysis of 21,450 user reviews.

🔏 Privacy & Data Safety

My e EG collected the following data from you:

  • Data Not Collected:



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Features

Track your balance, recharge and pay your bills, redeem exclusive offers, gifts, and benefits, and enjoy new services from online shopping to banking.

We’ll bring you regular updates for bug fixes, performance improvements, and new features.

  Contact Support
Developer:
Etisalat Egypt


Website: