Contact My e& - EG

Contact My e EG Support


Company Name:

About: Track your balance, recharge and pay your bills, redeem exclusive offers, gifts,
and benefits, and enjoy new services from online shopping to banking. We’ll
bring you regular updates for bug fixes, performance improvements, and new
features.



My e EG Customer Service 💢

Hard-to-find customer service info can be a red flag. Is My e EG Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Etisalat Egypt



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Etisalat Website

Privacy Policy: http://www.etisalat.eg/etisalat/portal/privacy_policy_en

Developer: Etisalat Egypt





Can I trust My e EG app?

Protect your data and wallet. We investigate the developer's website (Eand.com.eg), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.1 out of 5

Mohamed abd rabou

2025-03-04

by Mohamed Abd Rabou

Dear Etisalat Misr,

I am writing to express my disappointment with the lack of balance I am experiencing. I have previously subscribed to internet and call packages, however despite this, I have been noticing that my remaining balance has been decreasing unexpectedly without my knowledge. I believe this is occurring unjustly and I would be extremely appreciative if Etisalat Misr can help me to resolve this issue and restore my balance. I look forward to hearing from you soon.

Sincerely,

Internet service

2025-03-05

by Moozisaag

I have traveled to Egypt and ask for Etisalat sim card in order to contact my family over WhatsApp, but couldn’t, I have received all SMSs over Arabic language, which couldn’t understand nor a guide to change the language, overall I’m not satisfied with Etisalat services, and recommend you DO NOT BUY ETISALAT SIM CARD AT ALL !

The app is designed to be spending friendly rather that user friendly

2025-03-06

by Ahsndydu

On one hand, I have no idea how I got to be trapped into subscribing for things that I don’t use through the app such as Etisalat music and something called Etisalat premium. On the other hand I t’s almost impossible to unsubscribe.




Have a Problem with My e& - EG? Report Issue




Why should I report an Issue with My e& - EG?

  1. Pulling issues faced by users like you is a good way to draw attention of My e& - EG to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My e& - EG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My e& - EG.


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