Petfinder app not working? crashes or has problems?

Petfinder Status

Published by Nestlé on 2024-01-09

Ready to find your fur-ever? Petfinder makes it easy to adopt a dog, adopt a
cat, or find other furry or scaly friends. Search dogs, cats, puppies and
kittens for adoption from thousands of shelters and rescue groups.

I have a problem with Petfinder

Are you having issues? Select the issue you are having below and provide feedback to Petfinder.

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Reported Issues: 1 Comments

By Carole Anne Larsen 9 months ago

Petfinders is having a power outage.

Common dislikes about Petfinder app

- Favorites don't sync between devices

- Discriminative against those individuals using an iphone 6 or less

- Lack of health icons

Have a Problem with Petfinder - Adopt a Pet? Report Issue

Common Petfinder Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Petfinder app on iOS and Android devices. Solve all Petfinder app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Petfinder iPhone Issues and Solutions

Petfinder iOS app crashes, not working, errors
Petfinder iOS app network issues
Petfinder on iOS has black/white screen

Petfinder Android App Issues and Solutions

Petfinder has errors/crashing/not working
Petfinder server network connectivity issues
Petfinder has black screen

Petfinder iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Petfinder app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Petfinder app crashes or not working on Iphone (iOS):

Close and restart the Petfinder app on iPhone
Update Petfinder app to the Latest Version for iOS
Uninstall and reinstall Petfinder iPhone app
Update your iPhone to the latest iOS version

Fix Petfinder on iPhone unable to connect to server/internet connection issues::

To resolve Petfinder network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Petfinder black/white screen (blank screen) on iPhone:

Follow the Petfinder iOS app troubleshooting guide Here →

Petfinder Android App Issues and Solutions

Fix Petfinder not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Petfinder app issues:

Force Stop the Petfinder App
1. On android, goto "Settings" » click Petfinder app. » click "Force Stop".

Update Petfinder to the latest version on PlayStore

Clear Petfinder App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Petfinder app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Petfinder.

Fix Petfinder unable to contact server/ Petfinder internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Petfinder » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Petfinder » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Petfinder on android.

Solve Petfinder black/white screens issue on Android:

Follow the Petfinder android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nestlé, developers of Petfinder.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: NESTLÉ

E-Mail: [email protected]

Website: Visit Petfinder Website

About this app

And find the perfect pet for you. this app is home to hundreds of thousands of adoption and foster organizations across the country, including cat and dog rescue groups focused on specific breeds like Labrador Retrievers, German Shepherds, French Bulldogs, and Beagles, just to name a few. New! Find a pet from photos. View the most common cat breeds and find articles about hairless cats, hypoallergenic cats, cutest cat breeds, and the best cat breeds for families. Search dogs, cats, puppies and kittens for adoption from thousands of shelters and rescue groups. Our new visual search feature allows you to upload a photo of a pet and search for similar-looking dogs or cats across the country. Ready to find your fur-ever? this app makes it easy to adopt a dog, adopt a cat, or find other furry or scaly friends. Learn more about hypoallergenic dogs, small dog breeds, hairless dogs, and the best dogs for kids. Includes resources that no other app has to help find the best pet for you. Filter based on location, breed, age, size and gender. For feedback, issues, or questions please reach out to lianna. shepard@purina. nestle.