HelloTalk app not working? crashes or has problems?

HelloTalk Status

Last Updated on 2024-09-26 by HELLOTALK FOREIGN LANGUAGE EXCHANGE LEARNING TALK CHAT APP

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83 User reports:
App has problems

User reports 83

⚠️ Most reported problems ⚠️

Connection

26.4%

Not working

25.5%

Something else

24.5%

14.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of HelloTalk Problems 🔥

- Questionable rating system

- Anti-American posts

- Harassment aimed at those who identify as LGBT

📋 27 Reported Issues:

Naura 2025-02-02

Network error

Naura 2025-02-02

Connection error

Radenwilly 2024-01-24

Kenap disaat log in tidak bisa Msuk,kendala apa?

VICKY 2023-11-30

So i'm using hello talk from past 3 year's but i don't know why but from yesterday nobody's receiving my messages even it's delivered from my side still they don't recive my message and if I done anything wrong in the app I still haven't received any warning about that please solve it asap

⚠️ Troubleshoot | Report Issue ⚠️

Ayji 2023-08-26

I can't chat and if someone sends me message i can't see it! Actually it doesn't show any! I can't post even! It keeps saying "temporarily you are not available to chat."

Judith Eboka 2023-08-22

I want to subscribe to hello talk for VIP and communicate with other foreign language people but I cannot due to its not available in my country, why is that so?

Fayezeh 2023-06-08

i install hello talk many times but it seems like when i get in, it doesn't work what should i do??? plz help me

Sophie 2023-05-18

I'm in Nigeria and I use an Android phone. I downloaded HelloTalk but it's not working on my device. I have tried other options recommended, but nothing seems to be working out.

Sophie 2023-05-18

I'm in Nigeria and I use an Android phone. I downloaded HelloTalk but it's not working on my device. I have tried other options recommended, but nothing seems to be working out.

⚠️ Troubleshoot | Report Issue ⚠️

George Simmons Jt 2023-03-23

Someone has interferred with my account. I was talking with @haruhi_12 and we were cut off With the message "@haruhi_12 has declined any further messages from you" which is not true as we have just met.

华阳 2023-01-05

别人发送的信息我能够收到而且对方会显示已读，但是我发送的信息对方收不到. 但是我给我旁边的中国朋友发信息，他能够收到给其它国家的人发送信息他们收不到

Joseph A Ortiz 2022-12-01

I Have an Iphone 6 so that could be why, But the app is still available on the app store so when i downloaded it I expected it to work but when I opened It I ended up having issues with it and it crashes taking me back to my home screen

Kinn 2022-10-05

Why can't i receive messages?

Kara 2022-09-18

I cannot send and receive messages, my moments are not seen! I cannot get into live and voice rooms or host mine! It keep saying the system isn’t available in your area.

⚠️ Troubleshoot | Report Issue ⚠️

Yo-gracemeowmeow 2022-09-12

I cannot receive messages, my moments are not seen! I cannot get into live and voice rooms or host mine! It keep saying the system isn’t available in your area.

Gwen 2022-09-07

Hi, I cannot send out messages but can receive messages. please help resolve asap! I need to connect with someone, thanks!

Marylynn 2022-08-18

Hi! I am a VIP user but for some reason my headphones-which work fine on my iPhone do not work with Hello Talk. Is there a setting I need to change?

Vanessa Rossi Bianchi 2022-08-17

Hello! Itʼs Vanessa. I need help to solve a problem I just encountered. The native language on my profile was suddenly modified from English to Italian. I wasnʼt the one who did it! Are there any ways I could solve this issue? Thanks for replying!

T 2022-07-29

My messages doesn't load so I can't see when someone responds to me anymore. When I check the visitors section in my profile, it says that someone has chatted with me, but when I go to the chat I don't see any messages from them.

⚠️ Troubleshoot | Report Issue ⚠️

Alex Valdez 2022-07-25

When I try to change my profile Picture, I get the error " "cannot connect to server". I still have the default picture and am unable to change it. Alex

Vutivi 2022-07-21

My contact can’t receive my replies in the chat and it’s been days but i can receive theirs?

Ukor Tina 2022-07-05

Hello talk app is no installing on my phone

Mohammad 2022-06-25

My account is still close

The__ Eagle 2022-06-20

I had connection issue.And i don't know why i am unable to create my own room.

⚠️ Troubleshoot | Report Issue ⚠️

Sean Moriarty 2022-06-10

Its impossible for me to take part in the live streams because they keep breaking up and I cannot hear them or they freeze completely. I try to exit and enter again, several times but to no avail

Ayumi 2022-06-07

Can't log on hellotalk for 2 months now

Shaahid 2022-05-27

For some reason during voice calls, I can't activate the speaker/hands-free mode. I have to use the earpiece

Showing 1-27 of 27 reported issues:

Have a Problem with HelloTalk - Language Learning? Report Issue

Common HelloTalk Problems & Solutions. Troubleshooting Guide

Table of Contents:

HelloTalk iPhone Issues and Solutions

HelloTalk iOS app crashes, not working, errors
HelloTalk iOS app network issues
HelloTalk on iOS has black/white screen

HelloTalk Android App Issues and Solutions

HelloTalk has errors/crashing/not working
HelloTalk server network connectivity issues
HelloTalk has black screen

HelloTalk iPhone Issues and Solutions

How to fix HelloTalk app crashes or not working on Iphone (iOS):

Close and restart the HelloTalk app on iPhone
Update HelloTalk app to the Latest Version for iOS
Uninstall and reinstall HelloTalk iPhone app
Update your iPhone to the latest iOS version

Fix HelloTalk on iPhone unable to connect to server/internet connection issues::

To resolve HelloTalk network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

HelloTalk Android App Issues and Solutions

Fix HelloTalk not working on Android, crashes, errors or is unresponsive:

Force Stop the HelloTalk App
1. On android, goto Settings » HelloTalk » click [Force Stop]

Update HelloTalk to the latest version on PlayStore

Clear HelloTalk App Cache and Data:
1. On android, goto Settings » Apps » HelloTalk » Storage » click [Clear Data] option. This clears both data and cache.
2. restart HelloTalk.

Fix HelloTalk unable to contact server/ HelloTalk internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click HelloTalk » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto HelloTalk » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch HelloTalk