Silent Phone Reviews

by Ceo & President

This is a very difficult system to figure out. If you don’t sign up first on their website then down load SilentPhone then good luck nothing works right. Even when you do sign up correctly if you have a problem or questions good luck with that as well. It will take two days for them to get back with you for every question you have. You could be waiting for weeks before you get a answer. They have no direct customer service only email and wait. It’s terrible ! Sometimes you service will go off when your on auto pay for no reason and then try to get it on again. Nope not happening. You must wait for weeks to get it back on. It’s it’s the money that keeps this company from having a real customer service then charge more for God sakes. People will pay extra for great service rather then have to wait for days and weeks to correct an issue. It goes without saying service rules.

by Sloppy And Buggy

While I enjoy the security approach, SilentPhone is buggy. Given the cost of the service to the enterprise it’s sloppy. If the UI and features are sloppy and out of date, I must wonder if they have let the backend security service slip too.

by Veeno Rojo

SilentPhone doesn’t let me register only tells me log in how I’m going to log in when I’m trying to register myself to SilentPhone so I can use it

by Jenny D6

I purchased SilentPhone over 2 weeks ago. I am unable to make it work, I have written to tech support several times, they will not speak to anyone by phone. I get no reply. Their payment system worked perfectly, I have asked for a refund.
Imagine that, No reply again...

by Chops82223

I just downloaded SilentPhone and there is no option to create an account. There is only a log in screen and when I made up a password and screen name, it says it incorrect. It appears that there is already an account attached to my phone even though I have never had SilentPhone before.

by Targetedinbabylon

Don’t waste your time or money. When this was compromised, we tried to contact customer service by leaving messages and by e-mailbut got no response. Left several messages asking them to call back but never received a response. Thought SilentPhone couldn’t be compromised but not true.

by Manicvoyeur

I dont really find the added value of SilentPhone. Burner works far better

by JRI Design BUild

I have tried on numerous occasions to get my issue resolved to no avail. I have an account and know how to login just fine. When I click to open SilentPhone , SilentPhone appears to open, then disappears. No login screen, nothing. It just goes away. I have opened Help Desk tickets on 2 different times about this issue but get some generic response about needing to login and my account looks good to go. SMDH I’m using iPhone 11. Help and I’ll use your service and give you more money!

by Cclcc333

Hi! The only functioning part of SilentPhone that occurs is the silent calling feature. I have paid the $9.95 monthly subscription but there is no videoconferencing and text sections of SilentPhone . Is something missing? The download only included the call option.

by RobRoy1066

Installed app based on friends’ recommendations. Easily installed and seems to be a phone app only. I do not see any text options.

by What_the_heck

Hi SC Dev team,
I’ve been using SilentPhone for 4.5yrs on an iPhone 5S. The most recent updates made is causing intermittent crashes when SilentPhone tries to connect to your server (red-blue- to green).

by SaudiAspire

We need iPhone X support please.
SilentPhone isn’t usable on iPhone X because of the position of the phone icon & the back button (<—) above.
We need it quickly.
Thank you.

by TLKingdom

I am surprised a secure messaging app would allow a siri partnership. We know that everything you do with Siri is stored on apple servers. How does silent work around this risk?

by Protected!

I worry about making phone calls back to the states when I travel for business. When I first heard about Silent Phone from a news article, I was skeptical. Nothing is ever as it seems in advertising. I’ve been using this for my business and personal communications now for a month. Getting started was a little tricky since you have to sign up on their website, but for a little over $10 a month I can send files back and forth to my office, send messages on status updates and even call my vendors who aren’t on the system. I wish there was a way to message more than one person at a time, but the trade-off is I knowing my words are not being snooped across the internet. I love the “burn” feature too, though I’m not certain that it is really deleted off all servers. The features I would like to see are voicemail or at least some way for people to contact me if I don’t answer right away, and group texts so I can update my team abroad.

by Andycyberman

been using silent circle for a long time.
when i want secure calls i use this

by Octocroco

Why do I want my conversation partners to know when I add or remove a device.

by Oceanelite

Thanks For the Update It's Working Excellent! Been a Customer for Several Years I Highly Recommend the service If you want Privacy in your Communications! I travel all over the USA It works Excellent!

by Cris Kringle

I notice each time i answer a call that the speaker won’t come on without clicking on “speaker several times. Still a problem

by UrmouthsTrouble

SilentPhone was great been using for a week now and today it’s not showing full text of what I write it only shows the first line of about 5 words then it’s blinded . Please fix

Update! Thanks for the update version. If anybody dealing with the new iOS update and having issues with calls or texts showing full screen when writing text . Silent Circle new update fixed my issue I had with mine not working so I bump there customer service up to five stars as to fixing it fast! Thanks again to silent Circle Services.

by One4allAll41

Even though I’m a fairly new customer, I have found incredible value in the service it offers. While there are many apps that offer, and likely do, provide secure encrypted communications, I haven’t found another with the phone features.

I think that many of the other apps operate under a premise that both users will have SilentPhone . But what happens when both users don’t? This is where Silent Phone offers a unique feature: a VOIP number with security built in.

I serve in the military and occasionally travel to locations outside of the US. With Silent Circle and Silent Phone as long as I have WiFi connectivity I always have one phone number to call out and receive calls. This simple feature itself is is worth every penny. The ability to call anyone, whether they’re in the Silent Circle community or not, is probably the single greatest feature for me.

Thank you, Silent Circle!

by Wellforgetit

How do you even establish a new account? It just has you sign in.

by Endeavor1907

Silent Phone has come some distance over the years. On the upside, they’ve brought stability to peer to peer VOIP calls in SilentPhone . Downside continues to be very unreliable handling of media attachments (frequent failures when attempting to share photos/videos). It’s been like this for a while so I’m not sure when it’ll get rectified by the developers. Silent World is also improved though occasionally it simply fails to dial out to countries which should be working- this normally resolves itself in a few days but there is no indication of when this disruption may happen so users must simply go with the flow. Not exactly stellar but it’s also a very useful feature of SilentPhone when it’s working fine. Support is no longer responsive- the company (which has gone through several avatars of itself) is now focused on the large Enterprise market and thus smaller users must take what they get. Signal (whisper systems) is more reliable but without the facility to call outside SilentPhone . Privacy of Silent Phone is questionable- your content may be encrypted but they know who’s talking to whom via the payment information of each client. Prepaid Cards, Ronin codes, bitcoin payment were shut down and they require a working credit card on file for each user- not exactly a panacea for anyone concerned about pattern analysis of their metadata. This is obviously information that the company can be compelled to disclose - zero knowledge system this is NOT. Cannery also pulled. Users are compelled to communicate with the company over unencrypted Email which seems quite ironic for a company focused on securing your communications. Phil Zimmerman, who was the face of trust of this company, has disappeared from its literature and his current status of involvement is not clear. Perhaps it’s time some reporters do some digging into Silent Circle and its latest corporate avatar?!