Second Line 2nd Phone Number Reviews

Second Line 2nd Phone Number Reviews

Published by on 2024-09-16

🏷️ About: Second Line is a mobile app that provides users with a customizable phone number, unlimited texting, and high-quality calls. The app offers carrier-level reliability and advanced texting tools, such as quick response and auto-reply. Users can also schedule messages and set custom hours for receiving calls. Second Line is available for a monthly subscription fee of $14.99, with a 3-day free trial period for first-time subscribers.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.7%

🙄💅🫥 Neutral
25.4%

😎👌🔥 Positive experience
14.9%

~ from Justuseapp.com NLP analysis of 7,911 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Excellent customer support, with fast and efficient responses

- Easy to use and intuitive interface

- Allows for differentiation between personal and business calls and texts on one device

- Offers the ability to set business hours and professional voicemail

- Provides branding options for texts with logos and personalized responses to missed calls



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

I USED to love this app

2022-05-30

I used to love SecondLine2ndPhoneNumber so much, but my subscription lapsed for just a few days and now that I have paid to resubscribe I am unable to use SecondLine2ndPhoneNumber . It first told me I needed to purchase a number, so I thought restarting SecondLine2ndPhoneNumber would help. Now I can’t get past the select a state and number screens because it wants me to purchase yet another subscription. Reached out on Facebook as it’s the only way we’re given to contact them and got nothing in return. Makes me regret my purchase.

Disappointing

2022-07-01

I have been using this for about a month or so for my business. It logged me out and won’t let me back in. My clients can’t get ahold of me. I’m gonna have to change apps. Have been using sideline app for years for a different business and never had a problem but unfortunately it only gives me one number. So I chose to use SecondLine2ndPhoneNumber but all day today, I have no business line. I have sent an email to support but no response so far.

Please read this and I guarantee you will not use this app

2022-08-01

I have never written a review for an app before but I was so disgusted by this one I went out of my way to do so. If you’re looking to use SecondLine2ndPhoneNumber for verification purposes then don’t do it. Even after signing up for the trial period and inputting my payment information, once you setup your phone number etc. you will receive a message that states “these type of messages are only for after the trial period.” Unbelievable. On top of that, it’s one of the few apps that make you input your phone number to even start using it. I would rate this as one of the dirtiest/scammiest apps I’ve ever used.

This app used to be great but…..

2022-09-02

I used to love SecondLine2ndPhoneNumber but now it’s barely useful to me. No one can call me. It goes straight to voicemail and only shows up to me as a missed call. I have contacted support and followed all the steps they gave me to no avail. To make matters worse it doesn’t send me notifications either. I have uninstalled and reinstalled several times but it hadn’t helped. I have verified my linked number several times with no success. I’m at my wits end! I suppose I will just have to find a new app to use. I’m sad about that because I will have to get a new number but this one no longer works for me.

Do Not Subscribe

2022-10-04

After my paid subscription has been out of service for an entire week, today I discovered my telephone number had been canceled. I have a total of eight trouble tickets, a rep name Jose advising they haven’t forgotten about me and was in the process of fixing the problem. This telephone number is associated with my business for which I’ve lost quite a bit of business due to this issue. This was my error as I thought it was Sideline. Do not subscribe to the service as they do not have a true tech support group, and no customer service telephone number. Awful service and experience

Deleted number no way to get it back

2022-11-04

I paid for the subscription, after reading mostly positive reviews, and used SecondLine2ndPhoneNumber a total of three days, as a business line. Had already given the number out to clients, and day four, SecondLine2ndPhoneNumber reset and wouldn’t let me get past the “choose a state” without following the prompts , RE-Purchasing the subscription, and choosing a completely different number! Original number LOST, trust from clients LOST, because now I look either foolish, unorganized, or unethical, calling from a different number, and having to give them a different number to call.
I deleted SecondLine2ndPhoneNumber . 😡

Disappointed

2022-12-06

This is the third second number app I’ve downloaded and every one of them want you to pay for a subscription!! I wouldn’t mind paying for the service but if even in the trial period it won’t let me view messages unless outside of the trial then no thanks. I just switched to using Apple products because the iPhone is a quality smartphone but wish Apple would stop being money Nazis and making you pay for just about anything you try to do on their phones.

I’ve lost business

2023-01-06

The worst investment I could’ve made for my business. I’ve had issues with the interface to the point where I could not see texts or numbers when trying to dial. I’ve had SecondLine2ndPhoneNumber randomly log me out for days at a time causing me to miss phone calls. In business that’s everything! I’m horrified and disgusted by my experience with SecondLine2ndPhoneNumber. I now have to order new business cards so that I can remove this number from them.

Calls coming out from my real number and app crashes

2023-02-07

App crashes when I try to save pictures sent to my number. The only way I could get picture was to screenshot and not use the save option. And lastly when I dialed a number from SecondLine2ndPhoneNumber it wanted to call from my real sim coz the call pushed towards my real phone calls. Edited that’s my review but SecondLine2ndPhoneNumber is truly unlimited texting after you pay.

Trouble Resolved

2023-03-11

Had a tough time getting an issue resolved initially. Tech support couldn’t help. It turns out that I inadvertently blocked the 2L contact within my phone which caused all calls to go to my main mobile line. It took a bit of back and forth but they kept at it and figured it out for me. I’m looking forward to continuing my service. Now that everything is working properly, I’m pleased with SecondLine2ndPhoneNumber .

Fits my need

2023-04-09

I was looking for a second like that wasn’t too expensive to use with my business but can also provide more than google voice and I found it in 2Line.
I would definitely recommend SecondLine2ndPhoneNumber. It’s not free but I think it’s priced well. I’m able to brand all my text with my logo and set personal response to missed calls… out of office…. Which is awesome!

Initial impression

2023-05-11

So far so good. It’s only been a couple days but seems to be the answer I need to keep my personal life and business separate but on one device. The only thing I’d suggest is make a business hours feature to where you can set hours of operation and outside those hours an automated response gets played for incoming calls and auto reply messages for txt.

Satisfied

2023-06-11

I use this as my business line and am very satisfied with what I am able to do on this second line. I have even recommended it to friends needing another line.

Does well for business

2023-07-13

I’ve had it for about 6 months now. It’s a nice option for those that half to have clients and keep work and home separate. Works well, and is easy to use.

Love it!!!

2023-08-13

I use it for my second job. I am able to view who is calling and that it is coming from my second line. The best feature is that I can send messages as well. Perfect for what I needed!! Highly recommend!!

I need help

2023-09-14

This great to have
but just want to make a suggestion when the number was imputed to computer said I was spam caller or something negative plus I’m fast when it comes to texting it’s almost slow

Fast & efficient support desk

2023-10-16

Aaron M. from the support desk was AMAZING! I made a second line to include as an RSVP number for my upcoming wedding and started the free trial and assumed they would charge my account after the trial well I noticed the account had signed me out and had a meltdown because I sent out invitations with the number on it so I reached out to customer support thinking I wouldn’t hear back until a few days later. Well I thought wrong a minute after I sent my email Aaron M responded and helped me right away and was able to reinstate my number. You saved me from a line of chaos. I appreciate how fast and efficient you were.

Thank You.

Second line

2023-11-16

I highly recommend using the second line app for any small business or needs for a second line.
I like that I am able to have a second line without having to have an additional cellphone

Easy to managed...

2023-12-18

I am really enjoying Second Line. I get my calls and text on the same phone I use for my main line and I can differentiate between the two. You can set hours on your business line so if you don’t want people to call you after a certain period of time, it will go directly to a professional voice mail that you can set or have an automatic one. I would def recommend SecondLine2ndPhoneNumber to everyone that needs a second line and not an additional phone.

Great app, amazing support

2024-01-18

Never had a problem with an unstable connection. Very easy to use and intuitive.

Aaron from support solved an issue I was having (my fault, not SecondLine2ndPhoneNumber ’s) within hours. Very appreciative.

I’ve used a ton of second phone number apps, and this is the one I chose for the long term.

Horrible price

2024-11-15

Don’t download they want 15$ every month

Not free

2024-11-15

Deceitful no mention of monthly fees

Cancel

2024-11-15

I cancelled my 3 days on the first day . It seems to work well but why do I still have service if I cancelled this !???? Now I will be getting charged 14.99 a month or some crazy thing ?

No it’s not worth it

2024-11-15

Taking too long to receive texts don’t like at all

Needs more

2024-11-15

SecondLine2ndPhoneNumber needs dark mode and caller I’d to see who calling when someone calls

Excellent Customer Service

2024-11-15

Great Customer Service. Answered and Remediated issue within minutes

As far as the Second Line Service is concerned texts go through immediately and phone line works great.



Is Second Line 2nd Phone Number Safe? 🤗🙏


No. Second Line 2nd Phone Number does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 7,911 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Second Line 2nd Phone Number Is 20.0/100.


Is Second Line 2nd Phone Number Legit? 💯


No. Second Line 2nd Phone Number does not seem legit based on our analysis. This conclusion was arrived at by running over 7,911 Second Line 2nd Phone Number User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Second Line 2nd Phone Number Is 54.1/100..


Is Second Line 2nd Phone Number not working? 🚨


Second Line 2nd Phone Number works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Second Phone Number $14.99
Unlimited Plan $14.99
Change Number $9.99
Unlimited $29.99
Unlimited $29.99


How was your experience with Second Line 2nd Phone Number? Post a Review




Features

- Unlimited texting, including photo messages

- Customizable phone number with a large inventory of local numbers to choose from

- Carrier-level reliability for high-quality calls

- Schedule messages to be sent at a later time

- Set custom hours for receiving calls

- Separate contact book within the app

- Receive registration codes using Second Line number

- Real-time caller ID for Second Line calls

- Advanced texting tools, such as quick response and auto-reply.

  Customer Service/Support
Developer:
Alloy Studios