Second Phone Number' Reviews

SecondPhoneNumber was awesome until three days ago. I have paid for the premium package and literally had zero issues for almost 6.5 months now. As soon as I started getting extremely comfortable with SecondPhoneNumber and of course had gone through so much to keep my information discrete and private by using SecondPhoneNumber and the same number that once again I had paid for. And now I have paid quite some money now to use SecondPhoneNumber and the same number that I wanted. And all of a sudden I go to open SecondPhoneNumber and they deleted my number. I worked so hard to get this number and the type of work I do which is kindve hard to explain on here but that number meant so much to me and now all of a Sudden it’s gone. I did not delete that number I can tell you that for sure. SecondPhoneNumber would be an outstanding 5 out of 5 stars if this didn’t ever happen and that would be an insult to SecondPhoneNumber bc it did deserve so much more until 3.5 days ago. I now have lost so much money, contacts, information and that info was key, and just so much hard work into this and now they deleted my number for what reason I don’t know why. I wish I could get that number back and they should give me that number back but because of what they did they only deserve 1 out of 5 stars now. If they can get me my number back that I had for so long I’d be glad to erase this post and give them the 5 out of 5 they deserve but until then it’s only a 1.

I paid the $60 subscription for the year and it was the biggest mistake that I could’ve made. Yes affordable however a waste of money. To use the text message feature is very slow and there is as a major lag when trying to text or respond to text. When clicking the text screen it takes a whole minute to load, furthermore, don’t dare click the screen multiple times because you feel that it isn’t loading . The screen will slowly load as many times as you clicked it.I’ve been getting spam calls since I’ve had this number. And when you answer the calls they do not say anything. From what I could figure gather about SecondPhoneNumber , it automatically generates computer calls to your phone to prove that to use the service. This is a true review from a real person. I would have loved to been able to contact the developer of SecondPhoneNumber so that we could’ve discussed this and maybe come to some type of agreement before I had posted this horrible review but there’s no way to reach the developers.

I thought it was an alright app, it did what it's supposed to do, until I am texting back and forth one day, and all of a sudden a message pops up, telling me I have reached my daily limit of 50 messages!

HELLOOOOOOOHHHH DEVELOPER??!!!

I would totally understand if you limit text messages for trial accounts or free accounts, which you don't offer ...

BUT SERIOUSLY,

I have a PAID subscription!!!!!

Then again, even with a paid subscription I would maybe still understand the limitation ...

BUT AGAIN,

HELLLLOOOHHHH DEVELOPER????!!!

You obviously must have forgotten to properly disclose this limitation in your App description, or in SecondPhoneNumber itself, as there is no mention of that, and your paid subscribers have to find out when they are in the middle of a text conversation!!!

I mean cmon what kind of crap is that?! You advertise to use your app and service for business, well how is a business going to explain that they are out of text messages for the day. Plus I wouldn't even be able to warn my clients that I will answer a couple more texts, after that we'll talk business again after I am allowed to text.

I don't usually write reviews, but since you don't disclose the limitation of limited per day texting, even when one has a subscription, I feel it's important to let your future customers know.

Buyer beware because .........

((((Sorry, i couldn't finish the sentence because I reached the word quota for this review)))))

Absolute garbage app. I was hoping to use it for my business but it is utterly useless. I had several conversations via email and they could not help at all. Incoming calls go mute after 3-5 seconds. Text message won’t sent and it will say that some letter or punctuation is similar to bots and you should remove it. 15 tried rewriting a text message and still a fail. What a utterly horrible experiment waste of time and a lot of money as I put this number on promotional material for my business thinking and reading it was a decent app. After realizing the number was absolutely useless I tried to port the number to a different line and that was impossible. Now my graphic work for my business promotional material is all wasted and I have to spend thousands of dollars again to do all new promotional material with actual useful second number app. Very disappointed that customer service was useless to help me solve the problem

I am a teacher so I like to have parents be able to text me since it is easier for a lot of parents. However, I do not want them to have my personal number and I like to option to change it at the start of the new year. With distance learning it was even more important to be able to talk to parents. Well a few weeks ago I went in since it had been longer than normal between any parents texting or calling and I had deleted the number. ALSO it deleted all the messages I had with parents!!!! Not only did this make it so parents could communicate I also lost all proof of reaching out and communicating with families something our School District is Asking for proof of. I tried contacting Second phone and got no response. This is a terrible app and I do not recommend it if you want something reliable.

I paid in full for the number that I wanted back in Sept 2020, which was about 5 months ago. This is my business number, meaning all of my business info is attached to this number as well as this number being on business cards, website etc. On at least 3 maybe 4 occasions, I’ve been waiting on a call or text from a business entity mind you, and I never got the call or text, because it was as if my number never existed! This problem always seems to correct itself, but not when I need it to! If I hadn’t invested so much money on things that include this number, I’d find something else! Not delivering what you’re supposed to deliver, once you’ve been paid, is called stealing! I simply need my number to be restored!

A Carter

Use SecondPhoneNumber with a generated local number for business about a month that I'm about to subscribe for a whole year.
To my surprise, my number got deleted and SecondPhoneNumber keep telling me to continue with a new number. No local area number are available either. I'm frustrated as I have important client informations and important conversation that still going on there.
Now I have few business account that won't grant me access until they confirm my identity by calling my already deleted number. I want my number back or at least give me few days to get all my information from there and you can do whatever you want.
Please email me and help me resolve this problem.

Ok so first off “Daddy like”.....don’t be pusss puss this is a wonderfully two way app to make calls and is really relatable to the person you know is the best thing ever and I know that you don’t have to do anything hard but keep up the good work look forward to seeing the next update and the new apps they release. - (DadaBaby) Aka Lord Lucifer yes I know The lord geezus crist “(no relation)”✌🏽👍☺️👍🖤

It may text & call ok I’m not sure because the one thing I wanted to use it for will not work and that’s with a purchased package. It will not send a photo no matter what the size of the file. To make it even more complicated; on SecondPhoneNumber interface it appears to be sent but it is not coming in on the receiving end. I know this because I had both devices in my hand. So if you think you may ever want to send a pic, don’t waste your time here! They should get rid of the attachment icon completely so at least you won’t have a false indication that you might be able to use it. App will be deleted..

I have been using SecondPhoneNumber almost for two years and yearly subscribed since day one and recently my subscription for the next year but I noticed that my number is deleted. Why???? My account is still active but I’m missing my number where is my number why cannot access it where I cannot make calls why I cannot receive calls what happened I sent you guys several messages through emails but no reply. It’s been 2 months. Why???? It’s my hard-working money. I did not subscribe for weekly or monthly I did yearly and that’s a lot of money right there. Give me my money back. Or fix this issues.

I purchased the premium version and it has been a headache since day 1. I work in high end security and needed a new number to give my clients and principles so I purchased SecondPhoneNumber. I’ve experienced everything from dropped calls (with full bar reception) to text messages not able to pull up and even getting lost. The final straw that broke the camels back was yesterday when I got a new phone and was doing the transfer via icloud, SecondPhoneNumber completely dropped the number so I’ve lost HUNDREDS of contacts that I need for work. I would give SecondPhoneNumber 0/5 stars but 1 is as low as I can go so be happy you got that much out of me.

I have a number and I have been paying consistently every month for over a year. I use SecondPhoneNumber for a business as I don’t want to share my personal cel #. I just opened SecondPhoneNumber and it is asking me to buy a new number. I can’t use SecondPhoneNumber with my existing number. It’s like SecondPhoneNumber forgot my number and is acting like I don’t have a number. It seems like SecondPhoneNumber just disconnected my number. There is nothing I can do in the settings to fix the issue. As I said, i
I use it for my business and I am afraid to lose the number. I email support yesterday but I haven’t received a response yet. I really hope this issue can be solved.

I wanted to surprise my best friend for her birthday and decided to use SecondPhoneNumber to send clues for a scavenger hunt. This was the perfect app to use and I really liked how I could choose my number. Overall great use and very simple, would use again.

I downloaded SecondPhoneNumber from SecondPhoneNumber Store and started to set it up. After I went through the tutorial a screen advertising the premium came up. I thought that I could just tap a button to get out of it, but I couldn’t. There was no X button and when I tapped on restore it didn’t work. Nothing worked, so I deleted SecondPhoneNumber and downloaded it again because I thought it was a fluke but it wasn’t. It started happening again and again but I could never get it to work. This might have been a good app if it actually worked.

The interface is not intuitive and it acts glitchy at times for example
there is a substantial lag on sending/ receiving texts . It also has a talk limit which they don’t mention about in their description. Not sure how long it is but I imagine based on my own use it’s about 2 hours for the ENTIRE MONTH. I’ll test it out to see the limit this month. Based on my usage of both Burner is better.

A few days ago I switched phones and as a result I lost my phone number on my old phone. After, I was charged extra for a new number twice, but this number was not the old one. I’ve been trying to contact customer service for the last three weeks but no one has been able to get me because getting my old phone number back is really important. Recently, I have been really disappointed with the way SecondPhoneNumber has been running.

I’ve been using SecondPhoneNumber for about four months now with little issue. However, I got a new iPhone last week and SecondPhoneNumber will not recognize my number. There is no way to login to my account and I cannot access my phone number for calling or texting. I emailed the “support” account, but have not heard from them. I use this for my business, and need this fixed ASAP! Please reach out to me so this can be fixed. Thanks!

I was trying to get a new number for work which i came across this and got it . Subscribed and everything was okay I hadn’t even started using the number to make phonecalls or anything let alone give the number out. Out of no where i keep getting random messages from a number i didn’t even know which to me was weird and scary at the same time. Cos i feel like I’m being watched . And just this morning another number texting me so i have decided to delete SecondPhoneNumber never again .

I’m only able to receive a missed call and can’t even see the number and now it’s a little to late this phone number is on my business advertisement everywhere I’m losing business and money bcs this crappie app I don’t understand how they got so many good reviews it must be fake from those overseas reviews farms when they have hundreds of phones and they mimic traffic
Bad business the worst part is that I can give you only one start I wish I could give less

SecondPhoneNumber is the worst thing I have ever used in a this era.

1. They don’t tell you that there’s a limit to texting when you pay for it. It has a 1000 out-going daily texting. Once it hits that, you can’t text anyone anymore. You can receive messages, but can’t reply them. It’s really annoying.

2. SecondPhoneNumber is terrible with user experience. Once you receive a text and try to click on the notification, it takes you to SecondPhoneNumber . But when you try to refresh the messages page, it hangs. You will have to wait for it for max 30seconds before it can be operative for you to refresh messages.

With my experience so far, I’m just waiting for my subscription to run out so I can switch.

Can’t delete text messages. Got first three customers ok, kept getting more notifications on getting texts, but nothing was showing up outside of the first three I got. App is limited! Uninstalled it thinking it was hung or something wrong, lost the number I paid for and had to get another causing me to spend an hour updating my ads.

Finally just ditched SecondPhoneNumber and decided to use my real number instead!

Don’t waste your money!!!!

App downloaded fine and I was able to make outgoing calls. However, when I received a call my phone screen was still blank and my new iPhone X just vibrated. The only way to know or see the number that was calling was to launch the 2nd line app. Can’t you make it so that it appears on your screen like a regular call? Cancelled my trial subscription due to this fact.

I checked for updates ... there was none. No number to call to get support . The next day I tried to text ... kept saying invalid number . Which makes no sense since it was saved from the day before . I tried calling and it kept doing the same thing and closing the call screen . Definitely do not use SecondPhoneNumber.
Now I have to try to get my money back. This is rediculous .

Terrible! If you purchase a number you will lose it, app crashes, and they will take you money any way even if you unsubscribe! I reached out to customer service and voila.... no response!!!! I have sent three messages of contact and they still have not responded but only keep taking my money! I am warning everyone please don’t ignore the reviews. Please heed with caution. This is a NO STAR REVIEW!!!!!

I paid for the subscription after 3 day trial. Original phone number was not available. Call logs and inbox was deleted. Wanted to use this as a way to receive verification codes but lacked the ability to do it besides one time. It doesn’t even show up at all no matter how many times you resend it.

You will get asked to write a review before you even use SecondPhoneNumber .

I signed up and purchased the subscription for a month with the 3 trial. Then proceeded to set up my fake phone number. Couldn’t get any farther because after selecting my number it simply had a loading animation and nothing more.

Don’t ask for money if the product won’t even work on its own!

No option to see a list of messages/texts so if you clear you notifications before you open the message, you’re unable to get to that message to open it. Makes SecondPhoneNumber not even worth using IMHO we don’t always reply right away to messages so missing this feature is a real let down

If your phone crashes and need to restore your phone, you can not restore purchases in SecondPhoneNumber , therefore losing your second number.

Absolutely 0 issues! A really great app thanks I’m very much enjoying this!

Beware of SecondPhoneNumber. I would never download it again and you shouldn’t either. They won’t respond when you reach out to them however I see them respond constantly when people leave 1 star reviews. Hence this 1 star review. Hope to get a message back.

I paid for a months subscription. And it keeps asking me to subscribe again. I lost two numbers. It's sad money is quick to be taken but restore doesn't work.

SecondPhoneNumber is a scam. They get you to give them your payment info by saying you’ll get a 3 day trial if you sign up for auto renewal. It gives you a new number but you can’t send any text unless you pay. You also cannot turn off the autopay in settings like it claims. The links in help and support are dead as well. SCAM SCAM SCAM.

Bought SecondPhoneNumber thought things were ok. Then I made a call was on the phone for 500 seconds and it hung up when I tried to call back it said I used up my 500 seconds for the day. Ummmmm no thank you.

I suggest you dont get SecondPhoneNumber. I made the mistake of getting SecondPhoneNumber. Signed up for a 3 day trial and cancelled it in time but was still charged for a year! If the developers of SecondPhoneNumber are reading this please reach out to help me with this because apple will not give me a refund. I will make sure i change my review

So I down loaded used it and their text response never came through. Got a notification that I got a message, opened SecondPhoneNumber and there is no response. Seriously, I download SecondPhoneNumber , try to use it and it doesn’t work?! How does this have 4.6 stars.