Contact Silent Phone Support

This is a very difficult system to figure out. If you don’t sign up first on their website then down load the app then good luck nothing works right. Even when you do sign up correctly if you have a problem or questions good luck with that as well. It will take two days for them to get back with you for every question you have. You could be waiting for weeks before you get a answer. They have no direct customer service only email and wait. It’s terrible ! Sometimes you service will go off when your on auto pay for no reason and then try to get it on again. Nope not happening. You must wait for weeks to get it back on. It’s it’s the money that keeps this company from having a real customer service then charge more for God sakes. People will pay extra for great service rather then have to wait for days and weeks to correct an issue. It goes without saying service rules.

I purchased this app over 2 weeks ago. I am unable to make it work, I have written to tech support several times, they will not speak to anyone by phone. I get no reply. Their payment system worked perfectly, I have asked for a refund. Imagine that, No reply again...

I just downloaded this app and there is no option to create an account. There is only a log in screen and when I made up a password and screen name, it says it incorrect. It appears that there is already an account attached to my phone even though I have never had this app before.