Contact Candy Crush Saga Support
Published by King on 2024-06-06 About: Start playing Candy Crush Saga today – a legendary puzzle game loved by
millions of players around the world.
With over a trillion levels played,
this sweet match 3 puzzle game is one of the
most popular mobile games of all time!
Switch and match Candies in
this tasty puzzle adventure to progress to the next level for that sweet
winning feeling! Solve puzzles with quick thinking and smart moves, and be.
How to Contact Candy Crush Saga Customer Service/Support
Listed below are our top recommendations on how to get in contact with Candy Crush Saga. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Candy Crush Saga. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of King
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Developer: King
E-Mail: [email protected]
Website: Visit Candy Crush Saga Website
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Developer: King
E-Mail: [email protected]
Website: Visit King Website
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Reported Issues: 37 Comments
By Paulette
2 months agoFor the THIRD time, now level 1391, I was kicked out of CANDY ROYALE, AFTER I HAVE WON THE LEVEL!!! How many times do I have to complain about this before you do something? If you look, you will see my spending money on your game has slowed to a trickle. Now do I have your attention?
By Victoria
3 months agoThere have been three payments for extra lives when the lives haven't registered. The latest was at 4.51am 28 march. I would like them restored, or I will just cancel payments on my credit card. Purchase attempt shows as approved.
By Myrtie Best
9 months agoI have been playing the weekly contest which is almost impossible to win. I have been ahead By about 40 games and take a break for about an hour and then log back in only to find out that the component has gotten ahead of me by about a hundred levels. There is just no way that you can pass that many levels in one hour. No way possible. That how I know this game is rigged. King won’t even allow players to win the good boosters in a contest that they put on. This is why I just refuse to compete in these contests anymore. These contests are set up to get you to spend your gold bars and boosters that you already have built up. King should be ashamed of themselves. Just let people have fun and if you win you win and if you lose you lose. Just stop all the cheating it is ridiculous. It’s a game for heaven’s sake. You let us play these contest and it looks like we might win but you better not dare take a break for an hour or two. Do someone has gone pass you so far that there is just no way you are going to catch up to them. King just stop the bull crap. We are on to you. We are not going to spend our money just to be cheated so we can spend more.
By Myrtie Best
9 months agoI have been playing the weekly contest which is almost impossible to win. I have been ahead By about 40 games and take a break for about an hour and then log back in only to find out that the component has gotten ahead of me by about a hundred levels. There is just no way that you can pass that many levels in one hour. No way possible. That how I know this game is rigged. King won’t even allow players to win the good boosters in a contest that they put on. This is why I just refuse to compete in these contests anymore. These contests are set up to get you to spend your gold bars and boosters that you already have built up. King should be ashamed of themselves. Just let people have fun and if you win you win and if you lose you lose. Just stop all the cheating it is ridiculous. It’s a game for heaven’s sake. You let us play these contest and it looks like we might win but you better not dare take a break for an hour or two. Do someone has gone pass you so far that there is just no way you are going to catch up to them. King just stop the bull crap. We are on to you. We are not going to spend our money just to be cheated so we can spend more.
By Gwendolyn Holcombe
9 months agoI need to reset login information
By Antonio Matias Carvalho
1 year agono passado sábado estive a jogar o evento 3 vitorias em série eu fiz 5 vitõrias e acabei em primeiro vocês deram-me muitos parabens e muitos elujios até aki tudo bem mas a carrada de prémios k voces disseram k eu tinha direito?fico a espera. Antonio Matias.
By Chhote narayan
1 year agoThe money accepted 29 but not gold avibleble
By NonaWood
1 year agoI find the forced friending offensive. There is no way to avoid it and cannot advance in the game at this time without cooperating with this forced friending. I refused. Do I have to delete the game? Is there a way to go on with the game without participating in that way?
By Karen Best
1 year agoMy gold block have been disappearing without me using it. Why? Can it be replaced
By Manon Piché
1 year agoBonjour Je suis rendu au niveau 10330 Pourquoi on inscrit toujours que je suis à 8000? J'aimerais bien qu'on inscrive mon 10000 Merci de votre attention!
By Racz Andrea
1 year agoIn my Candy Crush Saga game never appear the challenge with oder players for gaming gold. Can you help me please ? Thanks for your help :)
By Rhonda Hale
1 year agoThis message should go to the CEO of the company. Does the CEO of the company know what kinds of ads they are promoting? Take a look at the ad for Age of Origins. It's tractor trailers and trucks running over mobs of people. It is disgusting and gross. It makes me sick every time it comes up. I know these advertisers pay good money to use your site but have some Integrity. Would the CEO let gun advertisers use your site? This site Demonstrates killing people, what's the difference? Sincerely, Rhonda Hale
By Madeline
1 year agoI bought a package for 2.99 they charged me 5 times I didn’t get it 5 times I got it once can you either refund me or give me that package 4 for times
By Linda Diane
1 year agoCandy crush saga stole 219 gold bars that I earned fairly. I would like to have them returned to me. Linda
By Sue
1 year agoGetting very frustrated with friend requests. There is a pop up for the candy cup and underneath is the pop up for friend request. You CANNOT close the Candy Cup pop up and you can only click to the 3rd screen for the friend request before you can no longer advance into the game. This is the second time this issue has occurred for me and I have been unable to collect my daily treats because I'm stuck at the greeting. PLEASE fix this issue. Thank you
By Marian Meyer
1 year agoI’m gong to stop playing unless you get rid of the problematic Strawberry Shortcake ad. It freezes , the x on the upper right corner doesn’t work. I’ve been losing chances to continue with playing .
By Lucille Dupuis
1 year agoSince last weekend I cannot play candy crush on my desktop windows 10 computer, What changed over the weekend
By Dave
1 year agoI defeated level 5006 but it dosent give me credit for doing so. It continues repeating the level. That has never happened before. I don't want to continue playing if it happens again.
By Rajen ratre
1 year agoMera paisa 89+549 cat gays hai
By Rajen ratre
1 year agoMera paisa 89+549 cat gays hai
By Betty B Beck
1 year agoI cannot see my friends when I first go into the game to send lives. Help please thank you
By Betty B Beck
1 year agoI have been playing level 2444 for about a month and am so disgusted with this game and it has always been my favorite. There are not enough moves anymore to pass this level. Need to add more moves and more pieces with checks to fall down Please help with this. I love this game but an almost ready to quit. Thank you Brenda
By Karen Felder
1 year agoCC Saga, lvl 631 is giving the player only 12 moves to complete the level. It’s an obvious glitch. Please correct. Meanwhile I am stuck. I thoroughly enjoy your game.
By Janis Simmons
2 years agoThe last 4 games I have played I have only been able to win is to buy gold Bars.. Now I am on level 4997.. And this level is impossible to win because the black licorice candies do not appear enough to win.. Even ifYou buy bars you cannot be sure the black candies will appear.. This is getting very frustrating.. The game is becoming very difficult without any way to win without buying Bars..Would like you to check that level and let me know what You feel about the results.. Thank You
By James Samolinski
2 years agoBeen playing Candy Crush Saga almost since it started. I am on level 3028, and I always play on Facebook. I have been unable to play now for many days. At first, we thought it was our computer, then we thought it was our internet service. Today the internet repairman was here and replaced our Modem however, I still cannot connect to Candy Crush Saga. Can you assist please?
By Joy macri
2 years agoI was on level 3600 and turned on phone today and am back to zero! What happened to my account?
By Joanna Barnes
2 years agoThere is no way you can win level 11830! I noticed on the internet that there is another version of this level that has coconut wheels to make it a lot easier! Please change this level to that one on EVERYONE’S mobile devices! Thank you!
By Marilynn Schaddelee
2 years agoI completed the 7000 points needed for prizes, as usual. This is the first time that I didn’t receive my one hour of multicolored bombshell, one hour of combinations, and flying saucer. I took screenshots to prove. What’s going on? I find I have more issues lately. And, there is no good way to contact support.
By Cristy
2 years agoWhy and how did my gold disappear? I went from 106 bars to 6 bars of gold this morning. I know I didn't spend 100 bars.
By shirley degner
2 years agoCandy crush level 7336 has the requirements in the left hand corner as getting chocolates and black squares. Couldn't ever get it so checked the cheat page for this level and it has requirements as chocolates and yellow candies. Because of this the game is impossible to win. The upper corner has to be changed to chocolates and YELLOW candies, I will not be able to get any further unless this is corrected. Please correct so I can keep playing. Thank you,
By sonjia mae carter
2 years agoI paid $3.99 last night 2/9. 22 for the 10 gold bars and several helping pieces. (this was the special offer that popped up) I got nothing. either I get refunded of my purchase or I stop playing all together I am not going to waste money on a game that does not give the product they purchased.
By Beth
3 years agoHow do I get on a team on fabulous five? I tried and now I’m basically by myself. I know the team I want but don’t know how to get it
By Rita Liddle
3 years agoI've tried for nearly 4 weeks to beat level 2898. Also contacted help centre only to receive a list of things to help beat the level. I've already done all of these. Can anyone help me beat this level please
By Ashish deb
3 years agoI want to regain my old progress . How can i? Can you help me please ?
By David Rrrrrrrrrrrrr
Overrated
Eventually you’ll get to a level where they’ll force you to use your “boosters”. You want to hold onto your boosters for really hard levels but out of nowhere, you’ll be on a level that isn’t even labeled “hard” (I was hung up on what seemed like a pretty easy level, in the high 50’s or low 60’s- I know, not far at all… I download and delete this game often… just downloaded it again for the first time in about a year, and an hour in, I was reminded why I ALWAYS delete the game out of frustration) anyway, I can’t beat the level without exhausting my boosters… if I decide to pocket my boosters and just keep using/losing lives to try to beat the level, I can exhaust all five lives and wait to get more… conversely, if I revisit that same level hours later when I have five lives… I can beat said level without a problem… except now I have less/no boosters for future, harder levels… forcing me to eventually pay for boosters or wasting lives trying to beat the next hard to beat level. Overall… game wastes time very well… but due to how frustrating a simple (non “hard level”) can be… annoyingly it seems to purposely make it so you’re forced to use boosters when you’d really like to hold onto them for much harder levels. Sure, you can beat the level by using your boosters but then you’re on like level 59 (not far at all) and have 0 boosters left. Sweet.
By gooddfy
Annoyed With Unnecessary Changes
Never in my 4 of playing this game have I ever felt the need to write a review for this game. I’m on level 5649; needless to say, I’ve been playing for years with a couple of breaks in between, and literally up until maybe the last year, I’ve been so annoyed with all the sudden changes & updates. You have taken away the booster meter, changed the booster/ moves wheel after failing a level to worthless options, altered the appearance of some candy blockers for who knows what reason, and much more. Since I’m obviously not at the most current level, I have never had the “need” to wait for any updates because I didn’t have any issues with the app nor ran out of weekly levels to play with. However I have recently found myself waiting for ANY update that the app offers just for the hope that the makers will some day stop messing with the app so much and just allow its users to actually have fun and stop making unnecessary changes. It may be rare but I can proudly say that I have never spent any money on this app. I enjoy this game so much, yet have never been compelled to buy any boosters because the game itself used to offer so many opportunities to gain boosters to pass the levels. But recently I have made the choice to simply stop playing rather than giving my money away to an unstable game that promises nothing in return.
By mrBigHands20
If you love popups, ads and Kardashians then you found your game!
Overall nice game, if you love clicking out of 8-15 popups on average then this is game for you! Well, on occasion (every time you update your phone or for no reason at all) your boosters that you’ve been collecting for weeks will disappear but that ok, just keep playing and collecting! One day something even better happened - opened game up and it was covered with Kardashian all over - fun! Well, I do think they bring me bad luck since difficult to pass levels already taking days at a time and with Kardashians all over its even more impossible and even more popups and sometimes even full screen videos that are hard to click out of - fun! But wait, just keep watching adds about puppy vaccinations (apparently they think I have puppy since I’m playing this game hmmm) or just watch ads about other games that apparently other people made thousands of dollars - wow! I need to rethink my life and career and get one of those money making games instead! They do have a tagline when game is loading something like “eliminate stress of today, play candy” - thank you for that reminder, let me just click out of 100s of popups, watch puppy vaccination videos 50 times, see Kardashians face all this time and don’t pass a single level because all my boosters are gone - what a relieve! 🤷♂️🤦♂️
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