Contact Jewel Crush Support

*update* They gave me 200 coins which costs .99 cents to buy- BIG WOOP! It costs more than that for weekly VIP membership and the game operates poorly for an entire week. They wrote me and said to get back to them with info about how much I lost, saying they would make it right. I sent info but I never heard from them again. You all are ripping people off. Warning, the “hints” are designed to make you lose. I played all the hints, just to see what would happen, and I lost. The hints are usually NOT YOUR best move. Since the last update, Greed & it crashes all the time. If I’m playing & my phone rings, I have to power off phone bc it freezes. I’m on level 733 (something) and this game hasn’t been collecting my stars st each level for the past several levels so I can’t use stars to purchase boosts! I have the VIP also. Not cool! Also the price of boosts and extra life is outrageous! I am cancelling my VIP and as soon as I spend all my coins I am deleting the app!

OMG. I wake up to this update that I didn’t ask for and so disappointed . It was my favorite game of all games until this morning. Now I’m SO disappointed that I don’t want to play it. I had infinity lives, coins, lucky wheel (that don’t exist anymore and I had so many bucks to use and didn’t even get a chance to spend them) I could change my characters clothes, go to the events and play when I was stuck on a level.) but now all that is gone. I am on level 1218 and not sure if I’ll ever get over this new update. What was y’all thinking about! Let’s tAke the fun from everyone. SO Disappointed!!! I would have rated y’all 5 but not after this update. The daily task is to watch ads now that’s impossible You may get to watch 1 or 2 sometimes most of the time it want let you watch ads so what’s the point in daily task if you can’t do them. I’m so disappointed and I really liked the game before the update. But now it’s totally not my favorite game anymore!!

The game is fun for my grandson and I to have fun to play together. We just started playing this game. We haven’t had ads yet so I reserve my opinion to come back to update my review. Ads have started popping up now but are short. You can “X” out of most of them but some of them take you to the AppStore! This is ridiculous! When playing a game you don’t want to go to the store, you want to play a game! Waste of time and energy in my opinion. I am having a major problem signing into Facebook! It refuses to let me! Do NOT promise someone extra coins, especially someone who’s playing with a younger child, extra coins when it won’t let you sign in! I’m signed into the internet too before you ask that question! There’s times when you have to double tap on play or continue. No other games are like this. I’m taking back my first opinion of the game. If my grandson agrees, we will probably be deleting this app and finding a different game to play together.