ZARA app not working? crashes or has problems?

ZARA Status

Last Updated on 2024-11-14 by INDITEX

I have a problem with ZARA

Are you having issues? Select the issue you are having below and provide feedback to ZARA.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
68 User reports:
App has problems

User reports 68

⚠️ Most reported problems ⚠️

Not working

40.0%

25.7%

Crashes

15.7%

Connection

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ZARA Problems 😠👌🔥

- Items can be pricey

- Loose threading in tailored blazer

- Inconvenient process for changing shipping address

2 Reported Issues: 😵🆘🛟🚨📢

Maria

2023-06-21

App not taking payments on sale. Could not make it up...omg Zara.

Carolyne Shepherd

2023-02-04

Every time I go on my saved favourites as soon as I tap the app shuts down

Showing 1-2 of 2

Have a Problem with ZARA? Report Issue

Common ZARA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ZARA app on iOS and Android devices. Solve all ZARA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ZARA iPhone Issues and Solutions

ZARA iOS app crashes, not working, errors
ZARA iOS app network issues
ZARA on iOS has black/white screen

ZARA Android App Issues and Solutions

ZARA has errors/crashing/not working
ZARA server network connectivity issues
ZARA has black screen

ZARA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ZARA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ZARA app crashes or not working on Iphone (iOS):

Close and restart the ZARA app on iPhone
Update ZARA app to the Latest Version for iOS
Uninstall and reinstall ZARA iPhone app
Update your iPhone to the latest iOS version

Fix ZARA on iPhone unable to connect to server/internet connection issues::

To resolve ZARA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ZARA black/white screen (blank screen) on iPhone:

Follow the ZARA iOS app troubleshooting guide Here →

ZARA Android App Issues and Solutions

Fix ZARA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ZARA app issues:

Force Stop the ZARA App
1. On android, goto "Settings" » click ZARA app. » click "Force Stop".

Update ZARA to the latest version on PlayStore

Clear ZARA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ZARA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ZARA.

Fix ZARA unable to contact server/ ZARA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ZARA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ZARA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ZARA on android.

Solve ZARA black/white screens issue on Android:

Follow the ZARA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at INDITEX, developers of ZARA.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Zara Website

Privacy Policy: https://www.zara.com/static/pdfs/US/privacy-policy/privacy-policy-en_US-20230104.html

Developer: Inditex

About this app

Find new arrivals, fashion catalogs, collections & lookbooks every week. Latest trends in clothing for women, men & kids at this app online. For any possible query please visit our CONTACT section at this app.