The Straits Times app not working? crashes or has problems?

The Straits Times Status

Last Updated on 2024-12-02 by Singapore Press Holdings

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 3 Reported Issues:

Mabel 2023-10-01

When reading on my ST app, the screen keeps freezing, requiring me to close the app and to re-open the app. I have to do this repeatedly in order to read even one article.

Tan Pow Hwee 2023-08-27

The iPad app keeps getting hung and crash over the last week when I read the pdf format. The web site version is ok - I can read the pdf format on web site. My ipad is a 12.9 inch latest model of iPad Pro. Thanks.

Gracie Seah 2022-07-15

The app keeps crashing even after I have uninstalled and installed again.

Showing 1-3 of 3 reported issues:

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Common The Straits Times Problems & Solutions. Troubleshooting Guide

Table of Contents:

The Straits Times iPhone Issues and Solutions

The Straits Times iOS app crashes, not working, errors
The Straits Times iOS app network issues
The Straits Times on iOS has black/white screen

The Straits Times Android App Issues and Solutions

The Straits Times has errors/crashing/not working
The Straits Times server network connectivity issues
The Straits Times has black screen

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The Straits Times iPhone Issues and Solutions

How to fix The Straits Times app crashes or not working on Iphone (iOS):

Close and restart the The Straits Times app on iPhone
Update The Straits Times app to the Latest Version for iOS
Uninstall and reinstall The Straits Times iPhone app
Update your iPhone to the latest iOS version

Fix The Straits Times on iPhone unable to connect to server/internet connection issues::

To resolve The Straits Times network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

The Straits Times Android App Issues and Solutions

Fix The Straits Times not working on Android, crashes, errors or is unresponsive:

Force Stop the The Straits Times App
1. On android, goto Settings » The Straits Times » click [Force Stop]

Update The Straits Times to the latest version on PlayStore

Clear The Straits Times App Cache and Data:
1. On android, goto Settings » Apps » The Straits Times » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The Straits Times.

Fix The Straits Times unable to contact server/ The Straits Times internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click The Straits Times » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The Straits Times » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Straits Times