The Straits Times Reviews

The Straits Times Reviews

Published by on 2024-07-22

๐Ÿท๏ธ About: The ST app is a news app that provides trusted reporting and in-depth analyses from The Straits Times journalists. The app is free to download, but subscribers enjoy unlimited access to exclusive stories, features, podcasts, and award-winning multimedia content. The app also offers an ST e-paper in a familiar print format, a 2-week news archive, and in-depth analyses and opinion pieces that help users understand the world.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
55.2%

๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
32.0%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
12.8%

~ from Justuseapp.com NLP analysis of 30 combined software reviews.



Read 28 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

2.1 out of 5

Tricks you into clicking ads

2022-05-21

The ads are so easily triggered while scrolling. Any slight brush causes the browser to open with the ad. I canโ€™t get through a single article now without accidentally opening these ads multiple times. The latest update now also has full screen ads that moves the close button around. Sometimes this button is camouflaged with the background so you canโ€™t find it causing more opening of ads. Such cheap tricks to increase clock through to ads is not what I expected from a respected news source.

I lost my subscription!!!

2022-06-22

I already had a subscription, but the moment I change to this new app, it is asking me to subscribe....disappointing!

Please allow us to print

2022-07-23

Previously you can print out an article using the web based log in, now that function has been removed.

As a result you canโ€™t share an article with your friend who do not have a subscription.

Another features that were removed years Avon is for the reader to comment on the article. Most reputable newspaper allowed that. That was remove a few years ago.

As for TheStraitsTimes. It is better than in the past. But if one one needs flexibility, one would use the web based link.

Messy and missing features

2022-08-24

More ads for a subscription i am paying for? Scrolling on my phone works poorly and the print edition is gone! That was the feature I used the most. Sure, the look is nice and refreshed but now the functionality is so poor being forced to use the pdf to read the print editions. Who in the right mind does this? Please learn from Apple and how good the Apple News app is. And bring the print edition back so I can read in a continuous page with proper formatting! This is so annoying.

Too many, broken notifications

2022-09-25

Ever since this new iPhone version has been released each push notification is being sent 2-3 at a time. That in addition to the fact that they are sending 5+ or more notifications. Opinion columns and heart attack studies are not notification news worthy. I'll be looking for another way to get my local Singapore news.

Do not install and accept this versionโ€ฆ..

2022-10-26

Do not install and accept this version without reading and understanding the new License Conditions which includes, among other things, your indemnification of Singapore Press Holdings for certain acts. Review and understand their use of your information for location-based services as well. After reading this I deleted TheStraitsTimes from my iPhone and iPad and cancelled my subscription.

Update-Embarrassingly bad

2022-11-27

Crashes 9 out of 10 times; thru the years & versions it hasn't improved. Advertisements load quickly and perfectly, even when everything else has locked up. Effort focused not on the user but rather on protecting their copyright: eg impossible to share an article's text, not even a snippet; eg TheStraitsTimes resets if you switch apps, forcing you to reselect the paper & page once again. It is clear the intent is to have a mobile presence & try to monetise it, rather than actual news delivery.

Ad bait

2022-12-28

Bad usability. High cost. Still serves you ads even if you pay. Ads are always clicked by โ€œaccidentโ€ no matter what

Serves up Ads at every opportunity to Subscriber

2023-01-29

TheStraitsTimes is serving up pop-up advertising at every opportunity, at startup, after every link, including video pop-ups. Very disruptive and irritating. Plus the video pop-ups are sucking up bandwidth, which occurs at every link. Very bad form for a respectable news org. Makes TheStraitsTimes almost unusable, unless you have the patience to live with the nonsense.

Problematic log in

2023-03-02

Always unable to login with my subscriptions via iTunes.

Unable to restore in-app purchase and no other options to reset login.

Why wonโ€™t this work on phone abs iPad?

2023-03-31

I bought a subscription on my iPad but the phone wonโ€™t recognize this. Is this one purpose? I subscribe to several newspapers and all of the then work across devices with one subscription.

Why ads for paid subscriber?!?

2023-05-02

The ads are the most irritating โ€œfeatureโ€ in all the mobile apps. If your subscribers are not given the ability to turn off the ads, then please do not charge your subscribers.

Slow page loading of downloaded e-paper

2023-06-02

With the downloaded e-paper, each page takes about 2 seconds to load when you flip through the pages, which is irritating and strain the eyes. Please resolve the issue soonest possible or I will unsubscribe Straits Times.!

Caution! Read before installing!

2023-07-04

There is no way to remove it. I deleted TheStraitsTimes because I prefer using Safari when visiting its site. After an uninstall, its icon vanishes, along with its app listing in iOS Settings, but it remains fully functional as an un-deletable ghost app when launching from a bookmark or a Safari page icon saved to my Home Page. Only workaround: manually type the Straits Timesโ€™ URL in Safari every time you visit the site. This should not be permitted.

Not stable

2023-08-04

Two thingsโ€ฆ

I am in NY and now it is saying it can not find the serverโ€ฆ. I have to use a vpn in Asia to be able to load content from ST.

Even if i subscribed fully still dont have access to everything

PDF version crashes app

2023-09-05

Every time when I open the PDF version TheStraitsTimes crashes.

Good content, but lots of ads and expensive

2023-10-07

Pop ups, ads near the buttons to switch news sections and in-line articles when you're scrolling through articles.

It costs more than the New York Times and has the most ads I've seen for any news app.

Please reduce

Have to relogin periodically, newspaper doesn't load

2023-11-07

Even though I have a subscription and am logged in, am told that I have no access to epaper. Have to logout and relogin again. Newspaper also doesn't load.

Back swipe needs to be changed

2023-12-09

ST and CNA need to change their back swipe to take you back to the main page, not the previous article. You are the only news app that does this. If I skipped articles, thereโ€™s a reason for it. Why force me back to them?

Refreshing change. Well done!

2024-01-09

The latest build is so different (better) in form and style from all that has come before that it is hard to imagine it coming from the same team, or company.
Whatever it is that you are doing, SPH, please keep at it. It's certainly in the right direction.
The user interface is rich and intuitive. It is easy to navigate and a joy to use. It is no longer a poor cousin of the print edition and can stand on its own as a complete Straits Times.
While it is no FT or NYT, is comes very close; without mimicking or copying. Kudos to the development team.
Now that the electronic version has caught up with the print edition, perhaps ST can set its ambitions higher and aim for a global readership, much like the FT or the NYT. With more op-ed, analyses and features that appeal to a globalized audience trying to understand Asia or the world through Asian eyes.
Best of luck!

Can't even open the app since update

2024-12-19

This latest version keeps crashing the moment I open TheStraitsTimes --I can't even see the front page of the ST app before it collapses back to my iPhone home screen. Please fix!

Bad update difficult to read

2024-12-19

Other than fixing the bug, the new update is worse than the original. White background is hard to read and glaring to eyes. Terrible!

I suggest you take a look at how usatoday or by New York Times how they do it

Crashes immediately

2024-12-19

It crashes the second you launch TheStraitsTimes . When you do manage to open it, immediately a full screen ad hijacks your screen. Not easy to get to the news! Annoying and forgettable app.

Constantly crashing

2024-12-19

TheStraitsTimes is crashes so often that it is no longer convenient to read stories even for a few minutes. It's also chock full of advertisements that annoy you to no end. Better to stick to paper.

Log in is extremely buggy

2024-12-19

The system asks for a subscription to view the paper in pdf format when I have an ongoing subscription that covers that. This has happen countless times over the past few years when I had switched to online viewing rather than reading a physical paper. Please fix it. Once or twice is acceptable. Frequent periodic screw ups are not, especially for a national paper.

Apple Watch app needs work

2024-12-19

iOS app Works great but Apple Watch app is not native and is usually a blank screen.

Links in email should open app if installed.

2024-12-19

Links to Straits Times website in the daily email digests should launch in the ST app if installed.

Horizontal view for PDF pls!!

2024-12-19

Great app... Would give a 5 star if you update horizontal view for PDF news!



Is The Straits Times Safe? ๐Ÿค—๐Ÿ™


Yes. The Straits Times is very safe to use. This is based on our NLP (Natural language processing) analysis of over 30 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for The Straits Times Is 63.3/100.


Is The Straits Times Legit? ๐Ÿ’ฏ


Yes. The Straits Times is a totally legit app. This conclusion was arrived at by running over 30 The Straits Times User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for The Straits Times Is 78/100..


Is The Straits Times not working? ๐Ÿšจ


The Straits Times works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments ๐Ÿ’ธ๐Ÿค‘๐Ÿ’ฐ

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
ST monthly subscription $22.49
ST weekly subscription $5.99


How was your experience with The Straits Times? Post a Review




Features

- Free to download

- Subscribers enjoy unlimited access to exclusive content

- Exclusive stories, features, podcasts, and award-winning multimedia content

- In-depth analyses and opinion pieces

- ST e-paper in a familiar print format

- 2-week news archive

- Weekly or monthly subscription options

- Introductory offer available for new subscribers

- Payment charged to iTunes account upon confirmation of purchase

- Automatic renewal within 24 hours prior to the end of the current period

- Manage subscription and turn off auto-renew at any time

- Subscription valid till the end of the current period upon cancellation

- Technical assistance available at [email protected]

- Privacy policy and terms and conditions available on the app.

  Customer Service/Support
Developer:
Singapore Press Holdings

Contact e-Mail:

Website:

Privacy Policy: