myStrom Status

Last Updated on 2026-05-29 by myStrom AG

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Most reported problems

Connection

100.0%

Common myStrom Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve myStrom network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the myStrom App
1. On android, goto Settings » myStrom » click [Force Stop]

Clear myStrom App Cache and Data:
1. On android, goto Settings » Apps » myStrom » Storage » click [Clear Data] option. This clears both data and cache.
2. restart myStrom.

On android, goto Settings » Apps or Manage Apps tab.
Click myStrom » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto myStrom » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch myStrom

E-Mail: [email protected]

Website: 🌍 Visit myStrom App Website

Privacy Policy: https://mystrom.ch/privacy-policy/

Developer: myStrom AG

Jun 22, 2026, 07:54 AM
a Windows user from Neustadt in Sachsen, Germany reported problems with myStrom : Connection
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