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Published by KTEN Television

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Common KTEN News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot KTEN News app on iOS and Android devices. Solve all KTEN News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

KTEN News iPhone Issues and Solutions

KTEN News iOS app crashes, not working, errors
KTEN News iOS app network issues
KTEN News on iOS has black/white screen

KTEN News Android App Issues and Solutions

KTEN News has errors/crashing/not working
KTEN News server network connectivity issues
KTEN News has black screen

KTEN News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever KTEN News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix KTEN News app crashes or not working on Iphone (iOS):

Close and restart the KTEN News app on iPhone
Update KTEN News app to the Latest Version for iOS
Uninstall and reinstall KTEN News iPhone app
Update your iPhone to the latest iOS version

Fix KTEN News on iPhone unable to connect to server/internet connection issues::

To resolve KTEN News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix KTEN News black/white screen (blank screen) on iPhone:

Follow the KTEN News iOS app troubleshooting guide Here →

KTEN News Android App Issues and Solutions

Fix KTEN News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent KTEN News app issues:

Force Stop the KTEN News App
1. On android, goto "Settings" » click KTEN News app. » click "Force Stop".

Update KTEN News to the latest version on PlayStore

Clear KTEN News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "KTEN News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch KTEN News.

Fix KTEN News unable to contact server/ KTEN News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click KTEN News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got KTEN News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch KTEN News on android.

Solve KTEN News black/white screens issue on Android:

Follow the KTEN News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at KTEN Television, developers of KTEN News.

100% Contact Match

Developer: Lockwood Broadcast Group

E-Mail: [email protected]

Website: Visit KTEN News Website

57.14% Contact Match

Developer: Lockwood Broadcast Group

E-Mail: [email protected]

Website: Visit Lockwood Broadcast Group Website

About this app

Texoma's News, Weather, and Sports, now in the palm of your hand! Complete with Live Video during News and Severe Weather. We are KTEN, No one gets you closer!