Shop online & get your groceries delivered directly to your door in as fast as 2
hours. Plus, your first grocery delivery is free! And it's safe—contactless
delivery is available.
Are you having issues? Select the issue you are having below and provide feedback to Instacart-Get Grocery Delivery.
By Jordan Peters 2 months ago
I am a new member of Instacart and you are having big problems with your site, occasionally it works, and I can order a meal from a restaurant, but most of the time it doesn’t and it just keeps taking me in circles, I know a lot of other people that are having the same problem, meanwhile I am paying for a membership and losing money, I am very disappointed. Your sincerely. Jordan peters
By Martha Mencinsky 6 months ago
Shopping with Costco - app froze. Trying to place order for today!
By Jamiyla White 9 months ago
i can not log in to my account and everytime i get to the chat box it disconnects me and keeps glitching . This has been happening for over 6 months and i am ready to just file a civil law suit against instacart for not having drivers customer service support or tech support for people with the same known issues and unfair login requirements with no alternatives
By Mike 9 months ago
I can't complete my INSTACART order. Keep getting the message, "Sorry, an unknown error has occurred."
By Pamela Jean Johnson 10 months ago
I was in the middle of an order and the instrcart app has frozen I am ready to purchase my order.
By Regina Michael 10 months ago
The app isn't working on my iphone. All my other apps work. I have tried deleting it and downloading it twice and I'm still getting the same message that I've been getting for over two days. It says something went wrong try again. I looked for updates and didn't see anything. Please advise what to do and why it isn't working. Thank you.
By James Z 11 months ago
The app on my phone will not load, just the dancing carrot. Seems to happen quite often. All the other apps work fine so its not my phone. Had to communicate with the person doing my shopping on my lap top.
By Maureen 1 year ago
The “search” section isn’t working! I can’t type in specifically what I’m looking for, it won’t let me! Plz FIX this!!
By Leann 1 year ago
Items NOT temperature controlled. Spinach & arugala were not just warm but actually hot! Frozen peas were well into the thawing stage and the driver said he's never been told to keep it temp controlled!!! Very disappointed in this order. My bagged items were transported in the bed of his pickup truck, in the hot sun.
By DENISE C. 1 year ago
I can't complete my INSTACART order. Keep getting the message, "Sorry, an unknown error has occurred."
By Mary Lou McFadden 1 year ago
I was ordering and the screen is frozen
By Desiree Cox 1 year ago
Hi for 3 days now I have not been able to change the payment information under my account information in the app. Customer service has done nothing to help me. I have been a previous shopper since 2021 and have never had a problem until recently. I can’t shop without having a current bank account to use. Can you please help me. I can’t even see where there is an “update” button that possibly the app requires.
By David 1 year ago
I am a new Instacart Shopper and am unable to see the "Busyness" features while waiting for batches. Today was my first day and I only received 1 usable order, all others were very far in miles away. I sat for hours looking around the Salt Lake City map looking for red, orange or yellow circles without seeing any. Please help. Thank you
By Barbara Janssen 1 year ago
My Instacart app on my iphone was working great then all of a sudden as I was ordering groceries it froze up. How to fix?
By Judene 1 year ago
search features no working
By jones 1 year ago
The app keeps crashing repeatly
By Brandy Evans 1 year ago
Search feature not working on app
By MARLENE DAMIANO 1 year ago
can't check out my order sept 26, 2022
By Shawn Jackson 2 years ago
Trying to sign up but app keeps crashing.
By JEANNIE HOLTZ 2 years ago
i tried a few days ago to order from Aldis in Hastings, MI and that didn't go through. Today, I tried to order from Meijers in Hastings, MI. i've had problems with Hughesnet. my server went down on June 15, 2022. I now have Viassat as an internet provider. Hughesnet was unable to fix my old equipment. So, most recently this past month, i installed Viassat. Hughesnet is totally disconnected, now. In the meantime it took out my home phone 269-945-8276. My daughter sent me a cell phone from California 619-396-5343. That isn't working either - it's in safemode just to call out and send texts and overheats. must have downloaded some crap from old computer used to have my grandson build me a new computer this past Christmas. Who can help me? Both phone and computer are driving me crazy. please, i am not crazy - just old and handicapped. sometimes i can't call a bus to get me to town. and i'm getting low on groceries, as well. what can I do? christmas viassat viassat
By Mar 2 years ago
All items on personal lists showing as unavailable
By Lisa Gormley 2 years ago
I have a grocery order pending but my app isn't working what do I do how will I get my order
By Amber Schipper 2 years ago
new phone. app no longer works properly. iPhone 13. cannot communicate with shopper. still have old phone. but to relinquish next week
By Jill L Baribault 2 years ago
want to sign up to be a shopper always freezes app
- Swapping items after request not to
- No response from person for an hour
- Prices are over shot
- Service is out of hand
- Extra fee for service charge
- Never received $300 gift card
- Discriminatory situations with Instacart people
- Frustrating to use to place an order
- Many items don't fall under any category in the app
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Complete guide to troubleshoot Instacart-Get Grocery Delivery app on iOS and Android devices. Solve all Instacart-Get Grocery Delivery app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Maplebear Inc, developers of Instacart-Get Grocery Delivery.
46.15% Contact Match
Developer: Instacart
E-Mail: [email protected]
Shop from your favorite stores - Aldi, Publix, Costco, Safeway, Wegmans - and nearly 40,000 other retail locations across North America. Download InstacartGetGroceryDelivery to see what stores are available in your zip code. Prefer to pickup? Don’t forget essentials like toilet paper, prescriptions, other household items! And your shopper will ensure that fragile items like eggs and glass bottles are always handled with care. Shop online & get your groceries delivered directly to your door in as fast as 2 hours. Instacart delivers fresh food, alcohol, and household items the same day all across the US. Our 100% contactless delivery helps to ensure you and your shopper stay safe. Get fresh produce, late-night snacks, and even alcohol delivered to your door. Order online and pickup at your local store, where it will be waiting for you when you arrive. 2. 3. 4. 5. And it's safe—contactless delivery is available. Order safely from your home and get your groceries delivered to you same day. Plus, your first grocery delivery is free! Download to see what stores are available in your zip code.