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Company Name: AdvancedMD, Inc.
About: Practice on the go. Everything you need to chart now fits in your pocket.
AdvancedMD Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: AdvancedMD
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3 Most reported problems 😔💔
Recommend you choose another EMR
by Jay W Lynch
ADMD doesn’t live up to to its advertising. Our practice chose this system after reading reviews and now we regret it. What we got and what we were told we were getting are far apart. There’s so much manual entry, missing codes, tests, orders, lab sets, etc. We’ve been waiting for months for our Health Information Network interface-still hasn’t happened. I could go on but it would TLDR. We’re now exploring other systems that do a lot more, do what they say and alleviate the manual entry and streamline workflow. We wanted a system that improved workflow and reduce charting time. Didn't happen.
Run away
by Cxcalak
After using AdvancedMD's EMR for over a decade, our practice has experienced a consistent decline in performance. Each year brings new frustrations, culminating in my inability today to log into the mobile version, which is critical for our operations. The recent acquisition of AdvancedMD by another company raises concerns; it seems the new owners may have made a poor investment given the ongoing issues with the software. Overall, what was once a promising platform has become increasingly unreliable and cumbersome to use. Look elsewhere if you want a quality product.
Very disappointed
by KMS Idaho
This is a very cumbersome system with very limited training included, (you can purchase extra time). This program does not automatically save your charting so you lose complete charts occasionally while moving within the program to review labs or images.
I have worked with several programs previously and this is the least intuitive program I have personally ever seen or used.
Have a Problem with AdvancedMD Mobile? Report Issue
Why should I report an Issue with AdvancedMD Mobile?
- Pulling issues faced by users like you is a good way to draw attention of AdvancedMD Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AdvancedMD Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AdvancedMD Mobile.
