Propertyware Mobile Reviews

by Billybobbailey763

Just redownloaded Propertyware and tried to open Buildings and Propertyware just closed.

Have been considering switching to Appfolio because they seem much better on the technology end of things; we just like that this app has custom fields on the website so have not switched just yet.

this app, please get someone to fix your app(s) and website. Have been waiting for the “new view” on the website to be completed for a couple years I think? And we shouldn’t need multiple apps to access leases vs. inspections/maintenance. There should be one app where property managers can do everything we can do on the website so we’re not having to just log in on a browser on our phones and zoom in to do our work.

by IndyPam33

Almost every time that I try to upload photos, it kicks me out of Propertyware . Quite irritating

by Bgliss

Worst app ever. Love the software- but we are on the go constantly! What can Propertyware even do? Very disappointed.

by Vldg624

I’m left no other choice but to give Propertyware 1 star ⭐️ that doesn’t deserve. It doesn’t even work & actually get NO ⭐️!! Waste of time!!!!

by Usehernow

Tittle says it all . I was able to previously close work orders before the newest update. Now the screen goes blank after clicking on close work order and won’t let me do anything besides change the date on the work order. Then proceeds to kick me off Propertyware and say internal server error.

by $$44shell

Constant errors... may not show server errors any longer but they now read “null” errors. Any tab selected opens up more errors. Pointless

by Kev171

Propertyware will not even recognize my email that works on safari and desktop.

by J77michael

Took 8 months to push out an update that’s still not optimized for any new phones, that on top of a ton of bugs still being present.

by Nme3x

Propertyware on iOS does not work and hasn’t for three weeks was given 45 to 60 days to fix and we as consumers pay for this service 🤔

by Kmat536

It doesn’t work at all. Crashes every time. Save your space.

by I Buy All The Houses.

Propertyware is basically useless. With my last property management platform I could run my business from Propertyware . this app is much more labor intensive and time consuming than it should be.

by Dpiffy

It says updated a year ago but Propertyware UI appears to still be stuck back to 7+ years ago. Also unable to login with my credentials. No place for help on how to log in or if it will work with our complex.

by Cbieseck

I’ve called for well over a year and filed multiple complaints about the Ap. We constantly get unnecessary updates for this app, yet they can’t get a workinh minike ap. It’s 2020 and I work on the run. We are currently looking for a better system that suits our needs

by Ken5840

This is the poorest attempt at a app. It just shows you info and can’t do much really with it. It’s better to just log on the website itself.

this app should just scrap Propertyware and tell everyone to use the website.

Maybe like AppFoilo they can make a mobile version of the website

by Giolla Phóil

Propertyware has been non-functional for over a year. Several requests to fix this have been submitted to this app support, but they do nothing except give lip service. It has become apparent that Real Page has no intention to fix Propertyware. It should be removed from the Apple App Store as a fraud.

by Been At It For Years

Propertyware comes nowhere near the functionality and access that the web version has .. Constant crashes, difficult to navigate .. Just login into the website in your browser and forget Propertyware .

by Tojamz

You need to take some tips from Buildium’. This software is not user friendly and can’t create a work order on Propertyware !?!?

by HalfDonkey;)

I really needed Propertyware to be better than it is, tons of bug issues that need addressing. Until all the issues get worked out, I’d pass on Propertyware, and I’d think real hard before committing to purchasing services with the website as well.

Jury is still out, I’ll be waiting....

by Usvidnfh

We desperately need a working mobile Ap in our on the go business.
1. You cannot get to reports. This is crucial. Why can’t we at least get to “money in” to see what your open AR is.
2. Maint request need to ping you, otherwise it’s no different than monitoring your email watching for WO
3. Competitive software is far ahead in thinking of the roving manager. Pw should consider things like picture uploads when you are out doing your collections and property checks; the ability to easily search for a tenant and text from the ap AND capture the texts back to conversations within Pw

by Htmason

Notifications!!!!! It would be perfect if my phone would chime as soon as a new work order was submitted! Please? Customizable notifications for other people’s uses would be helpful as well. New notes, messages, conversations, new work orders, closed work orders, and any other updates, all of which we could turn on or off in Propertyware depending on needs.
As a maintenance manager, this would give me an edge in customer service in quicker response to tenants needs.

by Bdorobiala

What a waste of time!! Just as terrible as the web version.

by Vg0179

I’m left no other choice but to give Propertyware 1 star ⭐️ that doesn’t deserve. It doesn’t even work & actually get NO ⭐️!! Waste of time!!!!

by Hightechnatureman

Terrible. Super dissatisfied

by Thuss17717771

Propertyware which is a part of a large publicly traded company is the worst piece of feces I have ever seen. The fact that my company alone pays thousands of dollars to this company every month for their software to have Propertyware be a side piece and continually bug out every time and never actually allows you to use it is appalling. Every time you call customer support to have them tell you what’s wrong with it they tell you to delete it and reinstall it only to have it fail again right after. If you search for anything in it, it just shows a blank screen saying that it can’t show you the results even though you can see it’s there, but it just won’t return the results. Like it wants to work, but the little steam engine just can’t get going. I’ve been dealing with the tech side of this company for years and they are honestly the most elementary of people you have ever talked to. I had to personally tell them how the website they built for my company can be a https website and I literally don’t know what I’m doing besides downloading the instructions from godaddy. I was actually correct. It was dumbfounding.

by Ssbiggs

It's a great idea, but falls short in work orders. For example: you can not create a work order from Propertyware . I want my staff to see an issue and create a work order for my approval. You can not see more than about 40 characters of the description of the work order. So, if you have a long list of items to accomplish, your field staff will only see the first part. That's a really big problem with Propertyware . On the pro's side: great tenant and building information with all the information you need at your fingertips. Fix the work order area and make it more functional and this is a useful app. Right now, it's a contact list.

by Zak3232

Propertyware has the potential to be a great tool but needs to be more user friendly. More functionalities of the actual desktop version. Need to improve work order editing. Conversation character space. Ledgers are hard to follow in this format.
I basically use it to look up contacts in individual portfolios.

If it could better mimic the actual desktop version I would use it everyday. Doesn’t update automatically nor does it house all vital info needed to answer owner questions on the spot.