Wendy’s Status

Wendy's pictures were scrolling screen while in app. After few days it didn't stop. I uninstalled the app and tried to reinstall it. I get an error message when trying to install. Trying over a week.

My app keeps showing the four pictures that are shown when I turn it on, the burger, the fries, the frosty and Wendy and keeps repeating those four pictures and won't do anything else.

Your app keeps having service errors when I attempt to pay. First time trying to use it. Will probably be the last time too.

App kept crashing and all.my reward points are lost. Called a eep 3 times and still nothing, really sucks...

I signed up I have the correct email it worked for awhile now it doesn’t it says my email is registered then it says it’s not valid so I lost All my points

App won't except receipt or photo in account to record past receipt

I had the same problem with the pictures scrolling forever! I wanted to make sure I didn't loose my loaded balance or rewards points so I called 888.624.8140 and waited on hold for over an hour. The woman that answered was able to do something on the back end, then had me delete and reinstall. That worked and I had my loaded balance and rewards points! I'm not sure I would still have those balances if I didn't call.

I loaded my digital account. Nine times out of 10 it stalls with error message on approving digital account use. How can I get the balance of my digital account in Wendy coupons? I'm really tired of dealing with this. Thank you

My Wendy's App, which I used all the time (being in a wheelchair ordering & paying with the app made life much easier) the week or more will now load. I thought it was my phone but all my other apps still work... thought about uninstall it & reinstalling but I have a few thousand reward points & don't want to lose them! Any suggestions? I have been ordering on the Wendy's online site, it works but no rewards!

When opening, it just keeps scrolling a picture of Wendy, a burger, and then fries, over and over. It never loads. I've tried with both LTE and Wifi (including Wendy's Wifi). I also rebooted my phone (Samsung Galaxy S9) to see if that would help. I was unable to use any deals or gain points from my purchase. :(

The app list all my account info and when I tried to create a new account, I get a message saying my password is inadequate and it clearly met the requirement. What the heck is going on?

app not loading. Just get scrolling images.

I was having the issue where the images were constantly scrolling. After following the suggestion below and clearing my data, the app was able to load again.

App b is not taking payment Message appears

Won’t load. Just keeps spinning icons for a week now. Tried restarting upgrading and reinstalling. Wendy’s is losing my business to McDonald’s and Burger King

The free drink with purchase is not refreshing on the app. I haven't used it since Friday, but it is still not populating back in my app. It's supposed to be a daily offer for the month of May.

When launching, food items keep going around and around. This has been going on for about two weeks.

When launching food items go round and round

Loading screen just keeps going and is stuck

Have not been able to load for over a week. Stuck on loading screen.

I too have been having the same problem as others, and after updating the app it only stays on the screen with the pictures rotating through. I have the free jr Frosty that I purchased and unfortunately put it as digital and now I cannot use it and my local Wendy's won't honor it saying I need to order through the app . . .which is not working. I have an android phone. Please help. Thank you.

app will not do anything but carousel. tried to delete and re-download now it will not let me in at all. keeps saying I already have an account. wendys does not send new password when it sais to wait for one.

Page just scrolls and cannot get to home page. Hope my points and account is still active.

App stuck on loading screen

My Wendys app. just scrolls through the entry screen for the last week. I tried to reload the app from google and it did the same thing instead of reloading. I hope that I haven't lost my points. Until the app is fixed, I will go to Hardy's and Burger King.

The screen just keeps scrolling through the pictures and won't stop to use. The last of our times can't get rewards or offers.

For the last couple of months I've tried to order thru the app, and it just scrolls through the loading images and nothing else. I've stopped going to Wendy's my usual once or twice every 2 weeks because of it. I hope I haven't lost my points.

App won't load. Just flashes through the images and never loads.

Can't login or anything else please fix

Having connection problems. In store cant order from app and get points