Citizens Bank Reviews

Q: Is Citizens Bank Safe?

Citizens Bank Mobile is very safe to use. JustUseApp Safety Score for Citizens Bank is 52.4/100 This assessment is based on our NLP analysis of 34 user reviews.

Published by Citizens Bank on 2025-09-24

🏷️ About: Citizens Bank’s mobile banking gives you immediate and secure account access from your mobile device. Manage your money anytime, anywhere.

Rating 2.8/5

Safety Score: 52.4/100

Legitimacy Score: 56.1/100

Is Citizens Bank Safe to Use?

We Investigate the app owner's website (Citizensbankrb.com), verify their legitimacy, and uncover hidden scams and complaints.

Overall Customer Experience 😎

😎 Positive experience

50.5%

🤬 Negative experience

45.9%

🫥 Neutral

3.6%

~ from Justuseapp.com NLP analysis of 34 combined software reviews.

Is Citizens Bank Safe?

Citizens Bank Mobile is very safe to use.

52.4/100

Safety Analysis »»

Is Citizens Bank Legit?

Citizens Bank Mobile looks authentic and legitimate.

56.1/100

⚠️ Share your Experience & Warn Others

Read 3 Customer Service Reviews 😠💢

2.8 out of 5

Mega sketch

by Helloitsmw

Mega sketch. Just sayin

FAKE APP!

by READY TO CANCEL ACCOUNT

BEWARE!! Do not load!

Works great!

by Kentuckytransplant.

I highly recommend this local bank based out of Mount Vernon, KY! They offer the best customer service and always have smiling faces when I come in. Highly recommend.

Is Citizens Bank Safe? 🙏

Citizens Bank Mobile is very safe to use. JustUseApp Safety Score for Citizens Bank is 52.4/100.
This assessment is based on our NLP analysis of 34 user reviews. Combined with the app store average rating of 2.8/5.

Safety Analysis

53.3% of users say app is risky 🚨

53.3%

40% of users say app is safe 👍

40%

6.7% of users have some concerns ⚠️

6.7%

Is Citizens Bank Legit? 💯

Citizens Bank Mobile looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Citizens Bank is 56.1/100 .
This conclusion is based on analysis of 34 user reviews.