Trulia Rentals Reviews

Trulia Rentals Reviews

Published by on 2024-10-21

🏷️ About: Trulia Apartments and Homes For Rent is an app designed to help users find their next rental property. The app offers an easy-to-navigate search and map view, allowing users to browse new rental listings and save their favorites to boards. Users can also contact the property by email or phone. The app also includes Trulia Neighborhoods, which provides neighborhood information, photos, drone footage, resident reviews, and Trulia Stories. The app also offers 33 interactive maps, collections of rentals, custom searches, and instant updates.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
73.9%

😎👌🔥 Positive experience
18.5%

🙄💅🫥 Neutral
7.6%

~ from Justuseapp.com NLP analysis of 308,784 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides a wide selection of rentals and robust information on crime and school details

- Easy to manage and good at reporting fraud

- Well-designed app with a great user experience

- Allows searching by map and provides a general idea of the neighborhood

- Randomly asks for feedback about interactions with property owners/agents/management



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

STILL unable to delete Alerts

2022-05-29

I used TruliaRentals for a while, but the most annoying issue (after a research) is that this same feature is still existing since 2008 - and yet every app for homes/rentals/etc knows that if a user selects a home that if a user has selected a property to “heart”, view, or receive an alert for - THERE SHOULD BE A “SWIPE LEFT > TO DELETE THE ALERT” especially since half the time TruliaRentals creates the Alert for the user automatically - such a simple feature that is being used by every other company is a competitive nightmare within TruliaRentals. There’s always room to upgrade BUT AT LEAST IT THE BASIC FUNCTIONALITIES LIKE THIS WORKING - FIRST!!!! Hint: to whoever you unfortunately hired to build this - IF you give the option to ADD/TURN ON > THERE MUST ALWAYS be an option to DELETE/TURN OFF!!!!!

Lacks Basic Features and Functionality

2022-06-30

My review follows three attempts to contact Trulia’s Customer Support regarding the fluidity of the Trulia Rentals App (to which there was no follow-up from Trulia). Despite running the latest iOS Version, I have experienced numerous issues with my usage of TruliaRentals . The biggest bug that is quite frustrating involves viewed rentals not indicating that the user has looked at the property by “greying out” the item. As soon as TruliaRentals is closed out, the user has no indication of what has been seen versus what has not...because all properties reset to green. Which leads to the user spending more time reviewing items that they have previously considered during their last session. Additionally, the “NEW” tag is marked on properties that have been posted for weeks or even months. Even when this is “reported”, they remain within the system. Lately, even rentals that are no longer available are still labeled as “NEW” or “Available”. TruliaRentals also doesn’t create a user experience based on the parameters and filters set by the users. The “Feed” portion is not properly customized based on user algorithms to show rental content that would interest the users based on their provided information. It is overloaded with rentals that do not match queries.

Crash heavy

2022-07-31

TruliaRentals is alright. I would just love a way to weed out or flag renters that showcase a home for individual rooms to college students. This often isn’t labeled under sublet or rooms for rent. And this adds to a ton of wasted time sifting through people only interested in cashing in on college housing. Also another issue is how often the website and app crash. When using the map or simply flicking down the listings trying to find that renter not wasting my time mislabeling their posts for college students I often have TruliaRentals freeze, become non responsive and close making me lose my place and thus making Zillow a far less frustrating option to use just. They still have the lack of students housing exclusion options but at least its never crashed and forgotten the ads I’ve already seen.

Waterford

2022-09-01

There are very few apartments and very small descriptions. I need a variety all of these are count houses or houses just cut in half I’m going there for disability and every darn place is the same bedrooms and bathroom upstairs living quarters downstairs the walking is terrible because of section 8 it’s my only choice. Plus too many landlords are completely ignorant as to the rules and the laws for the American disabilities act regarding therapy pets not service pets they are different. I’m having a lawyer call everybody to explain it to them because they’re too slow to look it up themselves. I think Trulia need to have some sort of training for landlords before they can post. I mean what the heck there’s only like four listings. And they’re on there a very long time.

Annoying emails!!!!

2022-10-03

When I first came across TruliaRentals I was very impressed by the layout and functionality. Then the emails started! Yes, I know I can turn the email notification function off, but it’s the fact they don’t send thing that match. Every hour I get sent emails that say they match my saved search, and they don’t! I have a small dog and that is a big deal when looking for rental property. We all know speed matters when trying to get your next apartment or house, so I wanna know when the next one is available. 8 out of 10 emails sent show me places that I can’t rent because of my dog. It’s infuriating to see something that looks great only to scroll and see “no pets”. That’s gave TruliaRentals two stars. Searching works great, but I have a job and can’t check the site every hour for new postings. That’s why I turned on the email notification

Maybe make it more user friendly !!

2022-11-03

I want to love TruliaRentals, I really do but it’s annoying. When I want to see only homes in a specific school zone, it wont show it to me as a list that I can scroll up & down on. Instead, I can only look when its showing the map, but when you zoom into the map outline, the school zone disappears and I have to re-search all over again. On top of that, there’s no way (unless I haven’t figured it out yet lol) to move the list (that weirdly doesn’t match the houses I tap, which is pointless) that’s on the right to make the map bigger. I just want a more user-friendly app. It starts to frustrate me and then I just go to Zillow 🤷🏽‍♀️

Floor Plan Bug

2022-12-05

I like TruliaRentals a lot, but since the latest update, I haven’t been able to view floor plans. If I’m viewing an apartment complex and I see that they have a thumbnail for their floor plan and I click on it, it brings me to where to image would be but the screen is just black. I can see the smaller version of the image when I look in the list of available units, but I can’t see anything when I try to expand it. This means I need to google each apartment complex I find in TruliaRentals , and then look for their floor plans on the website for that apartment complex. Sometimes they don’t even have as many floor plans available to view on their website as their listing does on TruliaRentals , making it impossible to view them at all. Please fix this. Thanks! :)

Good, room for improvement

2023-01-05

I LOVE TruliaRentals the only thing I despise is going through the homes i've saved and I can't sort and find certain ones. Also ones that are off the market ARE NOT automatically removed from your saved nor is there a notification that the home is no longer available, all that changes is when you try to hit the "check availability" button it shows an error message directly above only saying it's no longer possible so i've taken that to mean it's no longer on market. Other than those 2 things I really like TruliaRentals , oh and the search filters could be expanded quite a bit, but still great.

Needs better update on collecting database

2023-02-06

I always love Trulia. TruliaRentals is so mobile friendly, nice descriptions and easy access. The only downside is that, the database doesn’t get updated from MLS and rentals so quickly. There are a lot of houses that are still marked available for rent or for sale, even after it enters into a contract or even closed out after a sale on other websites. And new houses listed in other websites also take a longer time to be displayed in Trulia. Not sure if it’s the update that’s taking time or if the agent or the owner doesn’t post the listing in Trulia immediately. It would be great if the database update is much more accurate.

My comment!?

2023-03-10

?. Period. I am a quadriplegic I think that you should have a link that complements explain from the start the disabilities of you hope to be able to interrogation handicap people, praying that everything is not going to feed the needs of us. I say, but at least list and show some of the things us people the handicap or we in wheelchairs which means the most of us how can’t go upstairs. All we ask is if wecan at least feature an app that shows all flat existing homes is whether intrance is by the garage the front door, maybe even the basement level is where they’re being able to enter. Even if they just have all the things needed to live in the basement, or that upstairs (if I had a upstairs house long as everything I need) is on the main floor that I can enter and there’s no need for me to be upstairs the upstairs wouldn’t even exist to me that’s just like if I got a rent house there’s no upstairs there’s no basement there’s everything I need on one slab so why even imagine having that when there’s no need. Please excuse the miss spelled since it since words, and read between the lines. I’m a quadriplegic again I can’t use my hand so I’m talking to this computer and it says what it wants to say sometime and I can’t fix it. Again I ask to take out what needs to be taken out and read between the lines, Please and thank you.

Easy to use

2023-04-08

TruliaRentals is easy to use and has a similar user experience of its online website translated into a mobile application. My favorite features are the quick access to listing profiles and the ability to find available listings by moving the map around without any defined boarders. I wish that it was easier for me to identify train stations and/or bus stops on the map since I primarily look for listings that are close to public transportation into the city. The filters can only go so far and I think hurt my search more since it doesn’t seems like a majority of listers in my area tag their listings with certain attributes that I am looking for (laundry/air conditioning/etc).

Great app.

2023-05-10

Great app. I agree with the other comment about “1+” options. If we are only looking for 1 bed, it should only be “1”. Also if you guys can add a way to communicate via TruliaRentals . That would simplify the communication with the owners and renters and it would be all in one place without leaving TruliaRentals and going back and forth through the email and app. Also it would be great to add different markers for the save area to organize and differentiate or prioritize which one you like the most and least instead of just going through the whole list and forget which one was the one you liked the most and waste time opening each one of your saved rental again. Other apps use this and makes it easier to locate your favorite spot even just by looking at the map.

Great app with some room to grow

2023-06-10

I have really enjoyed using Trulia rentals each time I have to move my family. It’s a great design and I love searching by map. The overall user experience is great and I completely recommend it to anyone looking for a rental home.

But (the reasons for only 4 stars and not 5) there are a few things that I’d like to see added. First of which is how it shows the local schools. While you can get a listing of all the local schools near by, and a map of the schools, I would like to know which school is ASSIGNED to that address I’m looking at without having to sift through each school’s information to find out.

Second: it would be a great added feature to be able to input some local address (like a future work address, or school or some other place that you’re likely to go to every day) and have each rental show the distance/drive time to work. For me, the drive time to work is a huge factor in where I choose to live.

Lastly, I’m not sure TruliaRentals is representing the whole market. I suspect that might be a harder fix, but I’ve seen some rentals elsewhere that weren’t represented in Trulia. I like TruliaRentals and I’d like it to be my single resource for my home search.

Those three issues are really smaller than I make them seem, and I do love TruliaRentals , but I’d like to see them addressed. I love TruliaRentals and completely recommend it for anyone looking to find a new home.

Pretty good, could be a better.

2023-07-12

This is a very well designed app!! Better than Zillow in certain ways. The things that would make it better, is on the renters side it would be nice to hide rentals you definitely know you would never rent so you don’t keep seeing those. What would also be great is a up or down arrow (like a scoring system) for good photos/descriptions and bad (like arrow down on blurry photos) maybe this is only shown to the person who posted?? This way so the owner knows their listing could be better. I find that many property managers don’t click on the all the items you can search for like remodeled, fireplace or even better “working fireplace!!”, balcony etc. so they don’t show up when you typed that in, but the see it in the photos. I just think TruliaRentals could be even more precise and sophisticated. I love that you can see all the photos on the list page by sliding them without having to go into that page, and, that’s where you can rule out properties right off the bat (they could show up on a hidden page).

Great App

2023-08-12

I definitely love using TruliaRentals. Having access to the assigned schools is my favorite feature and TruliaRentals gives you a general idea of the neighborhood...little aspects that you may not have even considered like if you would feel safe at night to walk about. Very useful. Unlike another app that I use, I would have loved to be able to view different apartments by swiping on the dots (which represents apartments)on the map, however, swiping shows the pics of that one particular apartment, so to view the different apartments, you have to keep touching the individual dots...some people may prefer it but for me, it makes TruliaRentals a little more difficult to use. All in all, I’m grateful for such a handy little app to help me find my future home for my family.

Missing Feature

2023-09-13

They seem to have removed the “crime” tab from the map, which is really unfortunate. The crime tab would show you local reporter crimes and color coat the area for easy viewing. This was one of my most used features as I’ve used Trulia to move about 2 times now. Unfortunately I live in a city where every 2 blocks has a different crime rating. I’m not stuck not knowing if the next place I pick will be in a bad area because they’ve removed this feature. Please BRING IT BACK, it was so useful and I know many others would appreciate its return.

Great app for movers

2023-10-15

TruliaRentals has been super helpful in finding a place. Compared to other apps there was just so much more options. It’s easy to manage. It’s good at reporting an fraud. Which I appreciate because it can help and they make it know that they are aware of it and do something about it. I like that they randomly ask for your feedback about interactions you have with the property owner/agents/management. It’s continent by showing recommendations or updates on what happening in the area. Overall just a really service TruliaRentals provides.

If Seriously Searching (3⭐️?)

2023-11-15

While fun just trying to figure out how to navigate through the different filters and sorting options to choose a more specific type of apartment, no apartments pop up (I have come to realize this is due to availability~in my case~ and location). However, when the parameters are taken away, to open the search field, which should provide the largest search sample (?), again, nothing much really appears. If I would need to search for an apartment in six months, I am not sure how this could accomplished using TruliaRentals. It would be nice to see all apartments: available or not.

Great except missing key function

2023-12-17

TruliaRentals is very good and easy to use. There are always a wide selection of rentals available that other rental apps may not have.

BUT there is no way to “hide” listings you have viewed and do not want to see shown in the results anymore. This makes it frustrating if you keep clicking on the same listings that you have already looked at before. Most of the other apps have the ability to do this. Add that ability and I would give 5/5.

My Go-To App

2024-01-17

This is definitely my go-to app for rental and buying homes. It has the most robust info when it comes to crime and school details out there. Even if I look up info from other sites, I always come back to Trulia app for further details. The only improvement I recommend is the ability to view how far the nearest train stations may be for public trans. If there was that feature, there would be no need to use anything else. Thanks!!

Hilda Williams
2023-01-11

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Hilda Williams
2023-01-11

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Jordan Holland
2021-07-24

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Is Trulia Rentals Safe? 🤗🙏


Yes. Trulia Rentals is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 308,784 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Trulia Rentals Is 20.0/100.


Is Trulia Rentals Legit? 💯


Yes. Trulia Rentals is legit, but not 100% legit to us. This conclusion was arrived at by running over 308,784 Trulia Rentals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Trulia Rentals Is 28.2/100..


Is Trulia Rentals not working? 🚨


Trulia Rentals works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Trulia Rentals? Post a Review




Features

- Easy-to-navigate search and map view

- Save favorite listings to boards

- Contact landlords and rental property managers with 1-click request

- Search by school or school district

- Instant updates and alerts when rental homes hit the market

- What Locals Say feature for neighborhood information

- 33 interactive maps, including schools, restaurants, affordability, and commute

- Collections of rentals for easy browsing

- Custom searches by location, price, number of beds and baths, pet friendliness, and more

- Trulia Neighborhoods for neighborhood information, photos, drone footage, resident reviews, and Trulia Stories

- Available for properties in the USA only at this time.

  Customer Service/Support
Developer:
Trulia, Inc