Apartments.com Rental Finder Reviews

Apartments.com Rental Finder Reviews

Published by on 2024-10-02

🏷️ About: The Apartments.com Rental Search App is a comprehensive app that helps users find the best apartment or home to rent. The app delivers the most comprehensive results, no matter where in the US you want to live or what type of property you’re searching for. It offers apartments, condos, townhomes, and single-family homes for rent. The app provides real-time information on availability, rent ranges, and rent specials. It also offers customized searches, online search tools, and the ability to connect directly with leasing agents by email or phone.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
48.1%

😎👌🔥 Positive experience
39.0%

🙄💅🫥 Neutral
12.9%

~ from Justuseapp.com NLP analysis of 400,567 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app has a time-to-work feature that is accurate and helpful in narrowing down options.

- The app has a location tool that shows apartments near the user, making it convenient to use.

- The app allows users to save favorite apartments and create an account for free.

- The app has a map view that shows the distance from cities and other options.

- The app has a keyword finder that helps users find apartments that fit their criteria.



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Confused that my account doesn’t update across platforms

2022-05-22

I like the ease of searching on an app and not just being tied to my computer when looking at properties BUT I do not understand why my account doesn’t seem to update my searches or favorite that are created between ApartmentscomRentalFinder and my laptop. I have contacted several properties on my computer that don’t show as contacted on ApartmentscomRentalFinder , and saved several favorite on ApartmentscomRentalFinder that I can’t then pull up on my laptop. This is very frustrating in trying to maintain continuity as I search for a new home 1,100 miles away from my current location. The convenience of ApartmentscomRentalFinder is negated when I have to have both my phone and my laptop handy to keep track of what properties I’ve looked at and liked.

Latest update is so nonfunctional

2022-06-23

I legit never write reviews—I think this is my first review ever, and I’ve had an iPhone for several years—but the latest update renders ApartmentscomRentalFinder pretty much unusable. Every time I tap into a listing from the map and look through the full details then go back to the map and try to tap on another listing, it just freezes. The only fix I’ve found so far is to restart ApartmentscomRentalFinder , which is ridiculous. It also briefly worked when I would wait around 5-10 seconds after returning to the map to click on something else, but now I don’t think that’s working either. In any case, ApartmentscomRentalFinder as it stands currently doesn’t work for me. For reference, I have an iPhone X. I hope this gets fixed!

Interface is glitchy, no “large dog” filter

2022-07-24

While I continue to use ApartmentscomRentalFinder because it is useful in apartment hunting, the interface is awful. Things don’t load well in general, and the results are almost always just large complexes rather than smaller buildings. In the map view, things disappear and reappear all the time and it’s incredibly frustrating to navigate. Did anyone actually test this?

It’s also frustrating to not be able to search for apartments that allow large dogs. As someone with a large dog, it’s pretty annoying when more than half the results have some sort of weight limit. Would love to see this feature in the future.

I’ve used a lot of apartment hunting apps and this is my least favorite.

Great app but deceiving prices

2022-08-25

I loved ApartmentscomRentalFinder when I was apartment shopping in Atlanta because essentially anywhere I went if I was curious about a place I can bookmark it and pull it up.
The biggest issue in Atlanta is that apartments 100% misrepresent their prices on here. They will put the prices $100 to I’ve seen as much as $500 lower than their market price for renting so that they get business in.
It would be great if there was a way of having the prices validated by date on ApartmentscomRentalFinder in someway.
Also beware of the numbers that are listed for the apartments and get the numbers from the actual apartment website instead. I called several numbers from ApartmentscomRentalFinder all which turned out to be scam calls.
Other than that ApartmentscomRentalFinder is great! Love the 3D tours.

Read the reviews!

2022-09-26

ApartmentscomRentalFinder is super helpful helping you get started as to where to look. It’s easy to use and navigate. However I think the way they rate apartments inaccurate. It’s really frustrating to find a beautiful affordable place that’s rated 4/5 stars on ApartmentscomRentalFinder , just to go in and read the reviews from renters and see that it’s actually terrible. The place could have 8/11 reviews, all recent give it one star with extremely negative comments such as crime, poor parking, bad management, construction, etc... I just don’t understand why ApartmentscomRentalFinder would give it an overall 4/5 with so many bad reviews. I still would recommend using ApartmentscomRentalFinder if you need a place to start. I just would highly recommend researching places a bit more before committing to anything. I like to think of ApartmentscomRentalFinder as a tool to help narrow the search. I hope the developers can find a way to fine-tune the rating system.

Filters constantly reset

2022-10-27

Not sure why, but almost every time I return to the map after viewing more details about a property it reloads the map and resets all my filters. I return to the map via the arrow on the top left of the screen.
This is especially frustrating when I have several filters to narrow down my search, so it’s not just an easy (still unnecessary) step to reapply the filters.
It would also be nice to have the pictures come up as scrollable, when a property has 10, 20, 30+ photos it is super annoying to have to swipe through all of them to see the feature I’m looking for (usually the exterior photos are at the end...)
The floor plan photos when you’re looking at specific units also gets cut off often and I can’t enlarge it. So, again, I have to swipe through the 45 photos to find the floor plans and figure out which one matches the unit I’m looking at.

I loved the app but too many scammers

2022-11-28

Me and my boyfriend were looking into apartment/studios, I found one that I really liked! I contacted the “owner” of the apartment. First of all she didn’t like how I was asking questions about a viewing for the apartment. She got “offended” because I was unsure about the listing! She wanted me to send her a deposit ASAP, she told me she was going to send me the keys and leasing agreement but I told her that I wanna view the apartment first then we’ll talk, She was telling me she’s legit and all the bull crap. I did my own research and it turns out that apartment building isn’t leasing no apartment/studio! Thank god I didn’t send her the money!

Moral of the story:
If you’re unsure about something do your research!

TLDR: use the browser, skip the app

2022-12-29

I really love almost everything about ApartmentscomRentalFinder , but there are so many bugs that it just gets in the way. I’ve had ApartmentscomRentalFinder for a long time on multiple devices and the bugs have never been fixed. I click on a little diamond on the map to view it, the icon glitches outs and sometimes won’t populate the proper listing. Then when I return to the map, it’ll often glitch on the filters I have (I use the price filter and sometimes one or two others, nothing extreme) will disappear and it will change to something extreme, like “max rent of $200, 2 bedroom, pet friendly”. Sometime the pinch to zoom doesn’t work, sometimes the map moves without me moving it, and sometimes it crashes altogether. I really love ApartmentscomRentalFinder and I use it often but the bugs have driven me to close ApartmentscomRentalFinder mid-use and write this review.

Helpful, but misleading

2023-01-30

First off, I want to say this is a decent app to sort through apartments. You can select what you want to pay, and certain features you want- HOWEVER; the people that are allowed to post the listings don’t always comply with posting what features it actually has; ie, parking, pets, laundry , etc. Also, a good number of the listings are actually scams. If you are new to apartment hunting, you may not realize certain email responses will ask you to send money through a third party without even seeing the apartment ! These people will always explain to you that they are somewhere far from the actual apartment , and that they work through a “third party” to complete the transaction . I really hope that going forward they can weed through scammers.

Why did you remove deep linking?

2023-03-03

Pass this feedback along to your product team. Removing deep linking from ApartmentscomRentalFinder just cheapens the user experience. While apartment hunting with my wife, we can’t simply link and text our favorite listings to one another. She instead has to give me the address and I’ve got to manually search and try to find it which is a nightmare and I end up spending half my time looking for the listings that she already found as opposed to simply clicking on them and calling them. I’m sure someone on the product team had the genius idea to remove deep linking to force users to email or contact, which probably checks someone’s box somewhere - - but have some empathy on your users please.

Almost perfect. Missing features

2023-04-01

Please add “garage“ as an amenity option. Simply searching the word garage is an accurate and it’s cause me to miss a lot of places that actually meet my requirements.

Your new layout is nice but your list view needs to drag all the way to the top instead of keeping the location at the top and only being able to drag the results 3/4 of the way. I don’t need to stare at the city that I typed in while I’m scrolling through search results, I know what I typed in.

ApartmentscomRentalFinder lets you see some filters, the website lets you see others. I would think ApartmentscomRentalFinder would have every feature and the website would just have a limited features. And instead of fixing this, you took away your best feature, the commute one! Also it will say I have hundreds of results but only show like five apartments. I’m not sure what that’s about but I would much rather it say five and be five then say hundreds and list five. When I apply a bunch of filters, I don’t want a lot of options, if I did, I would apply less filters. No need to be misleading.

Love it!!

2023-05-03

Great app, I was able to find an apartment & it’s very user friendly which makes it super easy to navigate. I love that you can save the info, pick certain locations, & contact properties right from ApartmentscomRentalFinder . However, I do have a couple of complaints. I wish the “apartment ratings” were more accurate. I’m big on ratings & it’s disappointing to see a complex rated 4 out of 5 stars on ApartmentscomRentalFinder only to find out the google review is 2 out of 5 or something like that. Also, some of the phone numbers aren’t accurate & some of them are the exact same number as a complex that it has no connection to. Otherwise, love ApartmentscomRentalFinder & I definitely recommend it

Very useful apartment hunting app

2023-06-03

I really enjoy this application in that it makes apartment hunting easier and streamlined. I like that there’s 3D tours available for a lot of apartments, which makes hunting SO useful. Overall it’s a great app.

I will say there are some things that could be added to ApartmentscomRentalFinder to have my rating go from a 4 to a 5 star. First, it would be very helpful to have additional filter for income-restricted housing; I’ll click on an apartment and end up finding out I am ineligible to live there. Also, while it’s nice there’s an option for student housing, as someone who works at a university and therefore look for places close to work, I wish there was a way to filter out choices that are NOT student housing. Additionally, differentiating between options that would be shared—such as “room available in x bedroom house.” If I wanted to have a roommate I would just look on Craigslist. I also hope in the future they can improve their overlays. Having overlays for universities is very helpful for me as I work at one, so that’s great. However, I would love to see if they could more fully integrate transportation to include more accurate bus and metro lines. I don’t want to have to have both google maps and ApartmentscomRentalFinder open to see my options for commuting.

Otherwise, this is a great app, and I hope my suggestions will be taken into consideration.

Good app, but missing amenities

2023-07-05

Hi. I frequent the site often and actually found my current apartment using it. It’s very useful and one of my favorite ways to find a new home. However, I notice that ApartmentscomRentalFinder is lacking certain amenities that are found on the site such as “Elevator”. Please make ApartmentscomRentalFinder match the site and list all the available amenities. I also have a feature request. It would be awesome if I could search by the year the property was built or have the option to filter recently built communities. Another option that would be great is to be able to filter out communities with no availability. Thanks.

Thanks a bunch

2023-08-05

ApartmentscomRentalFinder has been very helpful. I’m a single mom with kids and I work Monday-Friday 8-5. Most apartment offices close at 5 or 6 so it is very hard for me to get the time to look. ApartmentscomRentalFinder has helped so much. My only complaint is that a lot of the places are NOT up to date. In other words, several of the places I looked said that an apartment is “Available Now” so I took off work, went to the location, just to be told that they have nothing open. This was a bummer!! I found one I loved and took off early to go and content and excited I found the perfect place. Then I got there and was told it was NOT available. I will say this is most likely not the apps fault. It’s probably up to the apartment complex to update their info. Anyway, if the business it’s self would do there part I would say “BEST APP ever!”

Good but need a way to narrow search more

2023-09-06

Overall ApartmentscomRentalFinder is good. But there seems to be no way to eliminate the properties from your search that are per person rates or weekly rates. Searching in a town with a college these apartment complexes with per person rates to rent one bedroom in an apartment with roommates can really clog up your search, and it is not what you want for a family. When you are on a tight budget and set a fairly low rent, they clog up your search even. It is really annoying at times. Then there are the places listed with weekly rates that you cannot even tell are weekly unless the description says it or you contact them. I have not run into as many of those as the per person rentals and many you can tell by the insanely low rate. I would still prefer to be able to exclude them from my search results.

So helpful

2023-10-08

I’ve been looking for apartments on different apps and sites forever until I found this one and it’s perfect! You don’t even need to sign up for it or anything and it lets you look anywhere in the world to see what apartments are available and it’s all accurate. I was able to find my perfect place to live in a complete different state thanks to ApartmentscomRentalFinder and I will always be thankful I had downloaded it. If you’re needing help finding places to live, this is ApartmentscomRentalFinder for you definitely

Find a place anywhere at anytime!

2023-11-08

I really love using ApartmentscomRentalFinder because it doesn’t matter where I am where if I’m in the passenger seat with family or friends I can automatically pull up my application and use the location tool and it will show me exactly what apartments are near me. If I see an apartment that’s far away or oh my gosh that looks so nice I wonder what apartment that is I pull up ApartmentscomRentalFinder and it literally shows me what apartment it is, the price and everything so to me this is amazing app. Everybody should have if you’re looking for apartments it’s great. It’s free! You can create an account and save all of your favorite Appartments. I have apartments save in so many states since I am a military spouse

Has gotten A LOT better

2023-12-10

I tried to use ApartmentscomRentalFinder about two years ago - at that time I would have rated ApartmentscomRentalFinder about 3 stars. You could tell ApartmentscomRentalFinder was on the right track, but there were just a limited number of apartments listed in my area and some listings were clearly wrong. Now I am finding everything that was missing before. The time-to-work feature is still great and more accurate. I can quickly narrow down 1700+ places to a reasonable few with the feeling these listings are more accurate than a few years ago. If ApartmentscomRentalFinder were at this stage a few years ago I probably could have saved a few hundred $ a month and have been living in a much more desirable place. Looking forward to the future, however!

So easy to narrow down options!

2024-01-10

ApartmentscomRentalFinder is great for narrowing down your options if you know what you’re looking for. It’s so great to specify #beds and baths, pet friendly, washer dryer, apartment gym etc AND you can use key word finder like “smoke free” to make sure that the apartments fit your criteria. I also love the map view so I can see how far away it is from cities etc and other options. The favorite list is convenient too for going back and comparing options. I actually have no negative feedback or comments for how it can be better, it worked perfectly for me to find an apartment that I love!

It’s alright

2024-12-15

I mean it has apartments but they don’t check any of the listings. A lot are false and are listed under the wrong filters. I know several in Los Angeles are literally a lie. Like they have zero vacancies but leave the room up which makes no flipping sense. And several have false pricing. It’s bait and switch disguised by o *subject to price change* but it’s not a change if it was never the listed price to begin with. Wish they verify things somehow. Like they could call and just ask like I did and they would know it’s not a good listing. And if you aren’t sign in and simply leave ApartmentscomRentalFinder to take a call or send a message it wipes all your progress which is just plain stupid.

app logs me out whenever I exit the app

2024-12-15

I used to love ApartmentscomRentalFinder whenever I was looking for a new apartment or dreaming of living somewhere else, but since I’ve been looking at apartments again these last few weeks I’ve noticed it logs me out of ApartmentscomRentalFinder whenever I exit it. It doesn’t matter if I just go to a different app for a couple minutes and then go back, I have to log in again. Super annoying when I’m trying to look at my favorites or a building’s info and go between ApartmentscomRentalFinder and looking at the building’s actual website and I have to log back in everytime.

Lots of Scam Ads

2024-12-15

It’s annoying that you have to create an account within ApartmentscomRentalFinder that constantly times out and forces you to keep logging in.
It also doesn’t help in searching for an apartment when there are multiple ads that are clearly (and sometimes not so obviously) scammers, which not only wastes time, some poor idiot is eventually going to fall for one of them and end up screwed. Other than that, it’s an easy to use app and once you do create an account, the features that help you save/ mark rentals you’ve already looked at/ etc. are convenient.

👌🏽 great app. Helped me find the perfect apartment.

2024-12-15

I found a really nice place from here. They update everything often. Every now and then some prices will be slightly off. Or sometimes it dosnt day what promos the apartments are having. But for the most part it hasn’t failed me. Find availability, room, bath prices and filter to what location you looking in. To what amenities come with what. Floor plans for most apartments. They even have the proper phone numbers to the apartment complex so you can call and ask your self on what is what. its dope, def makes it easier.

It’s alright

2024-12-15

ApartmentscomRentalFinder has pictures to most of the apartments shown available. However, the prices are mostly wrong. Once you have a unit you are interested in make sure you a call the rental office or the landlord to verify the prices shown. If not, you are in for a big surprise as a walk-in. That’s my only issue with ApartmentscomRentalFinder . If you are willing to check in two places then ApartmentscomRentalFinder is for you.



Is Apartments com Rental Finder Safe? 🤗🙏


Yes. Apartments.com Rental Finder is very safe to use. This is based on our NLP (Natural language processing) analysis of over 400,567 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Apartments com Rental Finder Is 44.8/100.


Is Apartments com Rental Finder Legit? 💯


Yes. Apartments.com Rental Finder is a totally legit app. This conclusion was arrived at by running over 400,567 Apartments.com Rental Finder User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Apartments com Rental Finder Is 59.6/100..


Is Apartments.com Rental Finder not working? 🚨


Apartments.com Rental Finder works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Apartments.com Rental Finder? Post a Review




Features

- More than 1.1 million listings, including apartments, condos, townhomes, and houses for rent

- Comprehensive listings updated daily by a dedicated research team

- Real-time information on availability, rent ranges, and rent specials

- CoStar verified listings for authenticity, reliability, and current information

- Customized search tools, including the Plan Your Commute Tool and the ability to draw a custom search area on the map

- Reviews, neighborhood comparisons, school information, and points of interest like restaurants, shops, gyms, and banks

- Ability to save favorite apartment communities and share them with friends and family

- High-resolution photos and 3D tours for a virtual viewing experience

- Quick and easy search filters

- Direct connection with leasing agents by email or phone

- Ability to start your search on your computer and finish on your phone or tablet

- Constant updates to provide the best apartment search tool at your fingertips.

  Customer Service/Support
Developer:
Apartments LLC


Website: