Company Name: East Texas Professional Credit Union
About: Welcome to ETPCU Mobile Banking. You are one step closer to having access to
ETPCU whenever, wherever you are.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of East Texas Professional Credit Union
E-Mail: [email protected]
Website: 🌍 Visit ETPCU Website
Privacy Policy: https://www.etpcu.org/assets/files/OJ2gWiLk/Google%20Play%20Privacy%20Policy%202023.html
Developer: ETPCU
Protect your data and wallet. We investigate the developer's website (Etpcu.org), verify they're legit, and uncover hidden scams or complaints.
by Hdgfdtjfdfdhj
For the most part this app works pretty well. However some of the features don’t have a back button make it sometimes difficult to navigate. For example, when trying to apply for a credit card at the bottom of the page the app asks you to review the terms of service before clicking I agree and it will not allow you to click agree without first clicking on the terms of service link first. The problem is that their is no back button. Once you click on the terms of service it is impossible to go back and click the agree box. This little detail makes it impossible to apply for a credit card using this app. Many of the features on this app are completely unusable because of the lack of a back button.
by Txgirl#1
I called and spoke to representative today in regards to my account. I had an issue with my card card being compromised and so I went in and paid the 10 dollars for the quick release. When I tried to use the new card onmy PayPal acct. I was told that this card was attached to another account. it had been deactivated for fraudulent charges. I was transferred over to card services and places on hold for over 1 hour and the phone hung up in my face. When attempting to call back I was sent to automated system. This to me is poor customer service. The teller before transferring me told me basically that I was lying because they did not recycle numbers. I have banked with ETPCU for over 20 years but this has me feeling like I need to find another bank
by Keilah19
I absolutely HATE the app. Available balance is constantly changing. I don’t have time to keep a check book and balance it so I depend on the app to tell me my actual balance available especially with 5 kids and a fast paced schedule. MULTIPLE times it is inaccurate and then fees get tacked on back to back because a charge is taken out then deposited back and charged again as a separate transaction when it’s the SAME one and we end up in ridiculous amounts of fees. If it was real time… these fees could be avoided and non existent because we’d know not to overspend or what our ACTUAL balance is.