Signature2Go Status

Last Updated on 2025-01-23 by Signature Bank of Arkansas

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User reports:
No current problems

- Difficult to pay bills

- Clunky UI with redundant options

- Tiny print and hit boxes make it hard to navigate

- App crashes or redirects frequently

- Mobile deposit feature is frustrating and difficult to use

- Alignment for mobile check deposit is off and needs to be fixed

- App needs to be updated to work with current iOS 11 update

Common Signature2Go Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Signature2Go network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Signature2Go App
1. On android, goto Settings » Signature2Go » click [Force Stop]

Clear Signature2Go App Cache and Data:
1. On android, goto Settings » Apps » Signature2Go » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Signature2Go.

On android, goto Settings » Apps or Manage Apps tab.
Click Signature2Go » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Signature2Go » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Signature2Go