Contact RunGap Support
Company Name: CTRL-N
About: The most well-connected Workout Data manager on the App Store with support for
more than 40 of the most popular services.
Get your complete training history
and take control of your workout data.
RunGap Customer Service 👿🤬😡😠💢😤
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Read 4 Customer Service Reviews 😭😔💔
Hi, i just downloaded Rungap and am looking to export my data from Nike Running Club app. However, there is an error with the login page when i attempt to link my NRC account via the Rungap app. As such, im not able to link the 2 apps and move forward.. Help would be thoroughly appreciated.
Great response
by Jmeadie
I have to admit my first experience with RunGap was not great. I bought it to sync Garmin Strava and IFit (Garmin and Strava do seamlessly but iFit doesn’t seem to share the “sharing” ideology but I use all 3). RunGap hung endlessly with iFit and I got some weird additions to activities on my iFit account that may not have been related but occurred simultaneously. I sent in a grumpy complaint and was ready to delete the app and not renew but Kristian got back immediately. At first it seemed a bit defensive (“no problems on our end so it must be yours@) but thereafter Kristian stuck with it, kept communicating and I re-tried syncing and it worked. May have been an iFit issue who knows. Thanks to Kristian for great follow up. The app looks good and now ready to check it out more fully.
Good app for consolidating data
by Db_alan
If you prefer to use a certain app based on the activity this is the app for you. It pulls down the data from those and allows you to quickly compare the basic data points from each. The only thing I am missing is the ability to overlay the data in the graphs such as HR with Pace and Cadence. That would make it easier for me to see which segments I was efficient on or not. For instance, did my improvements to Cadence increase my Pace without negatively impacting Heart Rate, or did how did I do on that short hill.
Consolidate your hard-earned records
by LT Member
This is one of the few apps I’ve purchased that has exceeded my expectations. After 20 years, I recently switched from Polar to Garmin. That’s 20 years of detailed cycling and workout records marooned on a platform I no longer use, right? Wrong. I was looking for a way to export my Polar data and then import it into Garmin. RunGap looked like a tool I could use, and it did in fact convert my data successfully to Garmin. What I was surprised to see is how many sources and destinations RunGap supports.
In ditching my Polar, my plan was to use my Apple Watch for everything but cycling. I had resigned myself to having my exercise on two different platforms, but RunGap easily consolidates everything on Garmin for me. But I could consolidate everything on another or even additional platforms. This is a great app and I don’t mind paying the annual fee.
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