Rita's Ice app not working? crashes or has problems?

Rita's Ice Status

Last Updated on 2024-10-10 by Relevant

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Common Rita's Ice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rita's Ice app on iOS and Android devices. Solve all Rita's Ice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rita's Ice iPhone Issues and Solutions

Rita's Ice iOS app crashes, not working, errors
Rita's Ice iOS app network issues
Rita's Ice on iOS has black/white screen

Rita's Ice Android App Issues and Solutions

Rita's Ice has errors/crashing/not working
Rita's Ice server network connectivity issues
Rita's Ice has black screen

Rita's Ice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rita's Ice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rita's Ice app crashes or not working on Iphone (iOS):

Close and restart the Rita's Ice app on iPhone
Update Rita's Ice app to the Latest Version for iOS
Uninstall and reinstall Rita's Ice iPhone app
Update your iPhone to the latest iOS version

Fix Rita's Ice on iPhone unable to connect to server/internet connection issues::

To resolve Rita's Ice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rita's Ice black/white screen (blank screen) on iPhone:

Follow the Rita's Ice iOS app troubleshooting guide Here →

Rita's Ice Android App Issues and Solutions

Fix Rita's Ice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rita's Ice app issues:

Force Stop the Rita's Ice App
1. On android, goto "Settings" » click Rita's Ice app. » click "Force Stop".

Update Rita's Ice to the latest version on PlayStore

Clear Rita's Ice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rita's Ice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rita's Ice.

Fix Rita's Ice unable to contact server/ Rita's Ice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rita's Ice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rita's Ice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rita's Ice on android.

Solve Rita's Ice black/white screens issue on Android:

Follow the Rita's Ice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Relevant, developers of Rita's Ice.

Verified email

Contact e-Mail: [email protected]

About this app

Find a Rita’s Italian Ice location near you (enjoy Rita’s wherever you go), earn FREE treats and find exclusive offers. If you’re a true Rita’s fan, RitasIce is for you! Remember to use it every time you visit to earn punches towards FREE treats. *Continued use of GPS running in the background can dramatically decrease battery life.