Universal Studios Japan Reviews

Universal Studios Japan Reviews

Published by on 2024-11-21

🏷️ About: The Official Universal Studios Japan App is a guide app that helps visitors navigate the park and plan their visit. It provides information about attractions, shops, and restaurants, as well as show schedules and attraction wait times. The app also allows visitors to obtain a free Timed Entry eTicket to eligible attractions and areas to ensure a smooth trip.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
50.4%

😎👌🔥 Positive experience
32.4%

🙄💅🫥 Neutral
17.1%

~ from Justuseapp.com NLP analysis of 4,084 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides a map of the Super Nintendo World theme park

- Includes the Super Nintendo World game

- GPS dot on the map follows the user

- Attraction logos are shown in English



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Not in English

2022-06-19

Not very helpful considering the wait times.

NO ENGLISH OPTION AVAILABLE.

2022-07-20

Seriously?? Get at least the English option if you’re going to roll out an app...I get it’s in Japan but people visit from the US to see their favorites overseas..

只有日语

2022-08-21

本来想用英语写评价,但是想想有需要迁就环球吗?
没有!
作为一个跨国公司来说,开发者一款只有日语的软件也是非常不尊重全球的使用者了。
而且还在不停的使用我的GPS定位信息。
有用信息看不懂,还耗光了我的电池,
娜就杰样吧!
手动呵呵!
手动滑稽!

Japanese only.

2022-09-22

Consider adding english support.

No language option for english?

2022-10-23

rt

Wait Times - Broken

2022-11-24

The most crucial functionality from the users' perspective, attraction wait time, is broken.

Please fix.

Awful

2022-12-25

No English option? What year is this? Come on guys....

totally unless,no english

2023-01-26

Totally unless for non-Japanese speakers. Come
On! It has been 9102. Cannot imagine a global resort without an English version APP!

No English support

2023-02-27

Everything is Japanese except for section titles. Useless for me who cannot read any Japanese

Useless, no English

2023-03-28

I would have given UniversalStudiosJapan -1 star for dumb implementation. Guys, the world is a village, Universal is a global company and yet you can’t even roll out apps for all you locales that at least provide English? Go back to bed! You have no idea about IT.

Not in English!

2023-04-29

The details for UniversalStudiosJapan say the language is in English, but what appears on my iPhone is clearly NOT English. Visiting the park in February and would really like to be able to use UniversalStudiosJapan to find out wait times for rides and restaurants!

Needs more English support

2023-05-30

UniversalStudiosJapan needs more English support

No Map?

2023-07-01

Just wish when you selected park map it brought up a map of the park instead of listing the attractions or shops making you select one. Then only gives you where that place is without relation to where you are. If they pulled up a full map (like when you go into Super Nintendo land) I think it would be better.

Good guide

2023-08-01

I lied

Ok

2023-09-02

😃😃

Love this app and hope the park opens soon

2023-10-04

Download this on tablet because it will be on English and it tells you the map and it even has the Super Nintendo world game. Download it please.

I love turtles

2023-11-04

So this is the best app ever!!!

Love your land and you guys are amazing!

2023-12-06

See you soon

Super Nintendo world love

2024-01-06

I was so excited to see the new Super Nintendo World theme park I got UniversalStudiosJapan to be ready to go to Japan to see this park and be Mario 😁

Perfect for What We Needed

2024-02-07

Every other review of UniversalStudiosJapan is negative because it isn’t in English, but newflash: the park is in Japan. On the map (which has a GPS dot that follows you), all attraction logos are shown IN ENGLISH. Knowing how to read Katakana or downloading Google Translate will help non-natives like myself, but UniversalStudiosJapan works great.



Is Universal Studios Japan Safe? 🤗🙏


Yes. Universal Studios Japan is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,084 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Universal Studios Japan Is 39.1/100.


Is Universal Studios Japan Legit? 💯


Yes. Universal Studios Japan is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,084 Universal Studios Japan User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Universal Studios Japan Is 59.7/100..


Is Universal Studios Japan not working? 🚨


Universal Studios Japan works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Universal Studios Japan? Post a Review




Features

- Wait time/show schedule: Visitors can easily find out today's show schedule and see the current wait times for all their favorite attractions.

- Map: The interactive map allows visitors to quickly find what they are looking for by using filters to search for attractions, shows, restaurants, and shops in the park. The app also displays the visitor's current location to help them navigate to their destination.

- Timed Entry eTicket: Visitors can obtain a free Timed Entry eTicket to eligible attractions and areas to ensure a smooth trip. When the reserved time comes, visitors can view their eTickets and go to the attraction's special entrance.

- Favorites list: Visitors can mark their top rides, attractions, and more, and use it as their own personal "to-do" list. The app provides accurate wait times for all their favorite rides and attractions in one place and a customized map view to find their way.

- View tickets: Visitors can purchase tickets from the official app through the web ticket store.

- General app usage: Visitors can check the privacy policy from the main navigation. The app also reminds visitors that continuous GPS running in the background can dramatically decrease battery life.

  Customer Service/Support
Developer:
NBCUniversal Media, LLC

Contact e-Mail:

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