Wait Times: Universal Orlando Reviews

Wait Times: Universal Orlando Reviews

Published by on 2024-09-18

🏷️ About: .


     


Overall Customer Experience 😎


👿🤬😠 Negative experience
46.8%

😎👌🔥 Positive experience
38.8%

🙄💅🫥 Neutral
14.4%

~ from Justuseapp.com NLP analysis of 1,427 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Accurately displays wait times for rides, updated constantly

- Provides information on ride closures

- Helpful for planning which rides to go on next

- Free and paid versions available

- GPS system shows direction to closest rides

- Ability to favorite rides and see a list of them



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Not a Universal app

2022-05-23

I was wondering why all the wait times were so off until I questioned one of the Universal staff. WaitTimes is not an official Universal app, the park’s wait times are clocked by staff members (those are the times you see outside the rides and on the Universal app) which are pretty accurate within like 5 min. Really annoyed I spent money on WaitTimes seeing as though the times were sometimes off by double +. Such. A. Waste.

WAIT TIMES ARE ALWAYS WRONG

2022-06-24

I downloaded WaitTimes and the official Universal app. The wait time given on WaitTimes were extremely incorrect all day.

Wait times inaccurate

2022-07-25

The wait times are very wrong on WaitTimes.

I WORK AT UNIVERSAL ON RIDES!

2022-08-26

THIS IS NOT, I REPEAT NOTTTT AN APP OWNED BY UNIVERSAL OR COMCAST! Please stop getting mad at us saying "well WaitTimes says it's 15 minute wait, why is it really 75?!" -.- maybe because universal does NOT have a time app. If your ok with slow updates and not accurate times posted by OTHER guests then this is an app for you. If you want to know the REAL wait times of rides. GO TO GUEST SERVICE AREAS OR AS ANYONE AT GREETER OF RIDE! Every hour we call base and tell them out wait time, not only that but everytime we update it, we call them again. PLUS there are radios! Easy to ask wait times for ya! Stop getting upset from WaitTimes, please and Ty :)

Just read

2022-09-27

Well I can’t say anything because it’s for Orlando and not Hollywood so I’m guessing it’s accurate but I don’t know. They should make one for Hollywood

Helpful

2022-10-28

This info is very helpful so you can decide where or which ride/activity you want to do next.
But, it is not helping if they didn't give update when the ride is closed temporary due to the weather. We went to the Rip Ripe Rocket & closed, even though the rain was stop. So it will be helpful if they put that in the wait time info.

Terrific

2022-11-29

Very useful. Found myself checking app multiple times a day. Even though I had an express pass, app helped me gauge general crowd at ride. It doesn't have wait times for all rides or shows. Dow example ollivanders at potter land isn't listed. Overall very helpful!

Works pretty good

2022-12-30

I don't know if they use averages or what, BUT it seems that the ride times are slightly longer than what you experience. Which I suppose is a good thing if you prepare for a longer period of time and actually get something less. Otherwise, it does a good job.

I recommend...

2023-01-31

I just visited Universal and Islands of Adventure last week. I used WaitTimes both days and found the wait times to be pretty accurate (within 10 mins of the actual time). If Universal doesn't get its own app by the time I go bck, I will def use WaitTimes again and would recommend it 2 anyone.

Good app, easy to use

2023-03-04

WaitTimes relies on user input to be most effective so whenever I could, I reported wait times. It seemed pretty accurate on the am, within 5-1in of posted time but was often a 20-60 min difference at night. Overall a good easy to use app used as a general guide to decide where to go next.

Better then nothing...

2023-04-02

WaitTimes is okay, it's not that accurate at telling the wait times, but it generally gets within 15 minutes Of the actual wait time. I wish universal would make there own app that we could use... Oh wait they did! I'll use that one!!!

Useful app

2023-05-04

The wait times and descriptions are dry helpful. My favorite feature is the ability to favorite rides and see only a list of the rides you care about across both parks. The wait times can be a bit off but they were always in the right ballpark. If a ride closes it can take a few minutes to catch up but that is understandable for a free app.

Nice app helps make in-park decisions for you

2023-06-04

At the park and not sure what to do next? This will make your decision for you! Take a glance at (nearly) current wait times and go to your next choice of ride with the shortest wait time! Downfalls: wait times are user-updated, so anyone (including you) may put incorrect wait times (please don't do this.) Also, app is very slow or completely inconsistent about updating ride closures.

Good, but...

2023-07-06

WaitTimes is definitely useful, but for some reason it doesn't trust my wait time submissions. I was at the parks yesterday and Dudley Do-Right closed, but every time I reported a "closed" wait time, WaitTimes would revert back to "5 minutes". This can be pretty annoying if you see on WaitTimes that the ride has a wait time but is actually closed. Other than that, it does usually have good ballpark estimates of wait times.

Pretty accurate!

2023-08-06

Used WaitTimes a few times and have to say that the wait times are pretty accurate, we went on the Simpsons ride and the time was only off by 5 mins! Very useful when looking to get on rides quick to get through the parks!

Simple and effective

2023-09-07

WaitTimes is limited to just the information you need to obtain while deciding on which ride to take next .... Simple and efficient. Used it continuously instead of other apps because we just wanted to know what we should hit next!!

Dependable

2023-10-09

Ride times were quite accurate. Loved the GPS system that showed what direction the closest rides are in. Only knock is that WaitTimes could have a more appealing interface. But otherwise very solid.

Love it

2023-11-09

I really love WaitTimes because it accurately tells you the wait times of all the rides in the parks, which gets updated constantly. It gives you a range of minutes between 0 and 120+ minutes. It also tells you if rides are closed. For the new Harry potter's diagon alley, it is helpful to see when is the best time in the week since it is new and a popular ride. WaitTimes is always handy and. There is a free and paid version. The free version is the one I got and is just as helpful as the paid version. It has all the details and has all the rides you need to know about. It updates every couple minutes for the best and most accurate results. I would recommend it too tourists or even every day floridians. I have used it a couple times and check on it sometimes to see the best days to go to the parks.

Worked Well

2023-12-11

Overall I thought WaitTimes worked well. The wait times were mostly accurate and when they were off it was only by 5 or 10 minutes. I'll probably buy the upgraded app next time to have the park map handy.

is this the line for Harry potter ride

2024-01-11

going to universal during spring break was a disaster, the only saving grace was WaitTimes. I was mocked by my family before hand but once we arrived they wouldn't head off to another ride with out saying what's the wait time. lol I'm back home In nj and I still like to see the wait time for Harry potter lol accurate with I'n 5-10 minutes



Is Wait Times Safe? 🤗🙏


Yes. Wait Times: Universal Orlando is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,427 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Wait Times Is 45.3/100.


Is Wait Times Legit? 💯


Yes. Wait Times: Universal Orlando is a totally legit app. This conclusion was arrived at by running over 1,427 Wait Times: Universal Orlando User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Wait Times Is 62.2/100..


Is Wait Times: Universal Orlando not working? 🚨


Wait Times: Universal Orlando works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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