FDL Reporter app not working? crashes or has problems?

FDL Reporter Status

Last Updated on 2024-06-13 by Gannett

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Common FDL Reporter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FDL Reporter app on iOS and Android devices. Solve all FDL Reporter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FDL Reporter iPhone Issues and Solutions

FDL Reporter iOS app crashes, not working, errors
FDL Reporter iOS app network issues
FDL Reporter on iOS has black/white screen

FDL Reporter Android App Issues and Solutions

FDL Reporter has errors/crashing/not working
FDL Reporter server network connectivity issues
FDL Reporter has black screen

FDL Reporter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FDL Reporter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FDL Reporter app crashes or not working on Iphone (iOS):

Close and restart the FDL Reporter app on iPhone
Update FDL Reporter app to the Latest Version for iOS
Uninstall and reinstall FDL Reporter iPhone app
Update your iPhone to the latest iOS version

Fix FDL Reporter on iPhone unable to connect to server/internet connection issues::

To resolve FDL Reporter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FDL Reporter black/white screen (blank screen) on iPhone:

Follow the FDL Reporter iOS app troubleshooting guide Here →

FDL Reporter Android App Issues and Solutions

Fix FDL Reporter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FDL Reporter app issues:

Force Stop the FDL Reporter App
1. On android, goto "Settings" » click FDL Reporter app. » click "Force Stop".

Update FDL Reporter to the latest version on PlayStore

Clear FDL Reporter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FDL Reporter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FDL Reporter.

Fix FDL Reporter unable to contact server/ FDL Reporter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FDL Reporter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FDL Reporter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FDL Reporter on android.

Solve FDL Reporter black/white screens issue on Android:

Follow the FDL Reporter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gannett, developers of FDL Reporter.

Verified email

Contact e-Mail: [email protected]

About this app

From critically acclaimed storytelling to powerful photography to engaging videos — the FDL Reporter app delivers the local news that matters most to your community. • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more. • Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you. • Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests. • Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline. • Questions or Comments: mobilesupport@gannett. • Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period. You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase. Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. See "Subscription Support" in FDLReporter 's Settings for more details and customer service contact information.