🏷️ About: The Neighbors Mobile Banking app provides fast secure access to your accounts right in the palm of your hand. We understand that you don’t always have access to a computer but you always have your phone.
We Investigate the app owner's website (Neighborsfcu.org), verify their legitimacy, and uncover hidden scams and complaints.
I will never go through this company ever again to purchase a car. The online and mobile app has been giving me trouble all morning. Never again with these credit unions. I already refinanced through Capital One and just waiting for them to receive the check. I could not be happier with Capital One’s mobile app. Don’t finance cars through Neighbors. Pay the extra $20 a month for a real bank to keep your sanity.
Not the first and won’t be the last
Not the best and I know not the worst
(( But the fact of the matter is having to have “any”“bank” hold my money/,(sometimes charge me to hold, use, withdraw, add, etc…)) is outrageous, diabolical, and just plain unethical 😤😤😤😤😤😤😤😤😤😤😤 just for certain people/ organizations to see a paper trail to prove eligibility!
You asked 🤷🏽♀️ and then 🤷🏽♀️
The new update that made it impossible to view your finances for three days, is the most horrendous thing I’ve seen on any mobile financial app. They now have an ad at the top of the accounts screen about refinancing. The area where you can see past and pending charges and deposits is messy and hard to read. There was no issue with the previous format and I’m heavily disappointed with what this new option is, will probably switch banks at this point.
NeighborsFCU is ALWAYS down. If you need to quickly transfer a few bucks from one account to the other you can forget about it. There is no reliability. And before the update NeighborsFCU used to tell you that it was a “login error” (meaning its your fault) now they’ve finally made an update where it out right tells you that the system is experiencing problems, well THE SYSTEM IS ALWAYS EXPERIENCING PROBLEMS. No it’s not a network error, your service is fine, NeighborsFCU LITERALLY WONT LOAD at times...or won’t sign you in, or won’t display your balance. I have to believe that their reviews on here are fabricated because I’m not the only one who experiences this with the this app app.
Since update in Jan of 2024 developers have removed and failed to correct support for device orientation. Pretty lame if you ask me (I am also a developer and would be removed from project for this). I have contacted several times about this, guess they just don’t care?
Every time I paid for something, it would show up instantly. You know, since it’s an app where I can access my INSTANT BALANCE. Lately, it can be hours or a even days later that I paid for something shows up. It does not even show pending anymore like it used to. It completely does not let me know how much money I have accurately. I’ve had to be embarrassed with my card declined twice because I thought I had more money than I actually had. NeighborsFCU was fine, I have no clue what happened and why this is happening to me now.
I have deposited checks through NeighborsFCU before and it worked just fine. Now when I try to deposit a check I keep getting an error “your session has timed out”. I click deposit. I take a picture of the check, front and back. I enter in the amount of the check. I click submit and I get that error. I’m not pausing for any length of time to cause that error. Can you please fix this.
Using NeighborsFCU is not as friendly as it used to be before you did your update there’s so much you need to go back and fix especially since some people use NeighborsFCU to conduct all forms of banking sometimes you should just leave things along the way they were or when you fix it make it better not worse
A search function in your accounts would be very helpful.
Took a few minutes
App keeps crashing since the last update. You can’t login. App opens then immediately closes
I have banked with several banks and credit unions, but Neighbors has perfected the true definition of online banking. Navigation of NeighborsFCU is so nice and easy!
I love being able to deposit my check by just taking a picture of it as soon as I get it it’s great and I don’t have to wait until I get off and have to get a ride to the Bank thanks
Good system, although sometimes checks are not able to be processed due to system being down.
I love the Neighbor’s App. It is easy to use, powerful and kept up to date! Two weeks ago the fraud detection system worked for me by detecting a fraudulent website that I was about to use that looked legit… IT WASN’T
Great catch NFCU!
Jay
I have done banking in lots of places, and tried out services at lots of different banks and credit unions, and up to this point I can say that none compares with the outstanding service that we get at Neighbors Federal Credit Union. Good Neighbors!
I’ve been a customer for over 10 years and have ALWAYS had the best experience banking here. I have recommended this credit union to all of my family and friends. Many of them now have accounts with Neighbors.
I have loved working with Neighbors more than any other Banking institution in my 78 years on the planet. More likely like 68 years of banking in Texas and Louisiana. You provide the best service and option. The people of this app are standout singular in professional, friendly, and quality service.
In many ways I have found NeighborsFCU to be even better than the big banks, it is a very simple no-frills app but it has always worked. Zelle is integrated within NeighborsFCU and allows instant fee-less transfer of money for Neighbors members. App has never crashed or failed to load on any of my devices. Great job Neighbors, my hats off to you for designing a great reliable app!
I love how easy it as to set up accounts, get customer secure when needed and hospitality at my local branch. Should have switched a long time ago. NFCU is THE BEST
Neighbors FCU Mobile Banking is very safe to use.
JustUseApp Safety Score for Neighbors FCU is 66.7/100.
This assessment is based on our NLP analysis of 13,042 user reviews.
Combined with the app store average rating of 4.9/5.
Neighbors FCU Mobile Banking looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Neighbors FCU is 66.7/100 .
This conclusion is based on analysis of 13,042 user reviews.
Neighbors FCU collected the following data from you:
The Neighbors Mobile Banking app provides fast secure access to your accounts right in the palm of your hand.
To use Neighbors Mobile Banking, you must be enrolled as a Neighbors Online Banking user.
To enroll, please visit and click the online banking button.
With a couple of taps you can check your balances, pay bills while on the go, and transfer money where you need it.
This is a free service offered by Neighbors FCU for your convenience.
