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HORRIBLE TIMES INFINITY.
I have never written a review on here before but I felt that it would be a disservice to everyone if I didn’t write one on this app. I would have given this thing 0 stars if it would have let me but of course you can’t. I’m seriously considering calling my bank for fraudulent activity and having them refund me the money for this app because having to pay for this monstrosity of an app is definitely against the law. I tried this on my Apple TV, my iPhone, my iPad. Just a HORRIBLE app. I feel bad for the TV shows that have to rely on this app for ratings because I genuinely could not spend another minute of my life battling with this app to continue my show. Every 5 seconds the sound goes out. I have to press the 10 second back button to get it to work. Then it will go to a commercial in the middle of one of the most intense scenes and when it comes back it’s 5 minutes ahead of where it left off. Then when I try and rewind, I have to watch the ads again and then when I get back to the part I want to watch, it makes me watch the ads AGAIN. Then still will skip some of the scene again so basically I keep missing key parts of the show- on top of seeing some parts 17 times because I have to keep hitting the rewind button to get sound. I genuinely wish that I could get the time I spent messing around with this app back. For sanity reasons mainly. Hours were wasted and thanks to this app I now probably need therapy. DO NOT WASTE YOUR TIME OR MONEY ON THIS.
This is ridiculous. When the app works it works fine. But it freezes a lot. Then the app needs to be closed to restart. The download should be a true download. Some episodes simply stop and there is not resetting that position. The only thing to do is remove the download and the re-download. Now if I had consistent WiFi, then why would I need to download? It is like the developers have never traveled nor used the other online apps like Prime or Netflix or ITunes. I paid for it. I should be able to download the episode, with error correction, see the episode and then delete it. Simple. But not on this app. When I am on a plane or train and wi-if is spotty, that should not even matter because the episodes are downloaded! And I am traveling overseas now and can’t watch because I am out of the country???? Ridiculous. I downloaded the episodes in the USA, I should be able to watch them overseas. Same as the other apps. CBS, if you want me to pay full price then make Season 2 of Star Trek Discovery on iTunes and I will pay it. But if you want me to use the CBS app and pay you directly at least give me an app that works and works for travel. Not every user is a 20 year old sitting on their mom’s couch. Some of us have jobs, money, choices and are aware of other apps and how this CBS app should function.
I’m beyond frustrated and angry! For several yrs., I’ve been paying to watch CBS shows and all I get is constantly frozen episodes! It takes 2 hrs SERIOUSLY to watch an hour long show. Every minute, the app freezes and I have to close it and start over. If I try to resume, I have to watch all the commercials and then it freezes again. I’ve been through the whole customer service thing and they just want to blame it on Verizon. I’ve had Verizon to my home. They’ve checked everything and are sure it’s on YOUR end! Why can’t you fix this problem that apparently a ton of other customers are having? You’re the only major network that charges to watch their shows and I can’t even watch them This is disgusting!!! **UPDATE EVEN MORE DISGUSTED I posted my review a week ago and you replied saying the app had been updated and as far as you were concerned, all problems fixed. You asked that I post a new review after I used the new updated app. Well here I am and more annoyed than the first time! You app freezes constantly! I have to close the app, reopen it and start my show over FROM THE BEGINNING including the million commercial! What am I paying for?????? ABC, NBC and FOX don’t charge and their apps work perfect! Please fix this app or I’m done paying. It looks like I’m not alone either so keep your eyes open for a ton of cancellations!!!
The author should be ashamed
This app is pretty sad and CBS should be embarrassed. I can understand why they want to charge for vintage CBS programming but why should you have to pay to watch free programming from last month. Apparently the advertisers feel the same way as you can see they are few and far between. Every 10 minutes you get to see the same ads over again, some shows have only three different commercials which they show 2 and 3 times during one break. It’s no wonder they want to charge you to watch free tv, the advertising isn’t covering the cost. But besides that the app is flawed. It doesn’t keep track of the shows you watch, maybe you have to pay for that too. And it doesn’t have the ability to rewind 10 seconds back or forward during a show. Other video apps have this ability so the technology clearly exists. You can use the slider to move fore and aft, but that is not the least bit precise. Often it will bring you to a commercial break which you have to sit thru again. Which is hardly necessary as I’m sure you have the commercial memorized buy this time. So needless to say I rarely use this app and perhaps if others follow suit then maybe they will make an effort to improve the situation.
I signed up for the 1-week trial because I've been a Star Trek fan for 17 years and I wanted to watch Discovery in quality and also to support everyone's efforts (after all, they're using Trek as the flagship of this new streaming service and to heavily promote it). Unfortunately, the service has some serious issues. Even for the $6.99 a month, there are still commercial breaks set up as they would be on TV. That's one thing, and maybe it wouldn't bother everyone -- I understand that. But I have also had a very frustrating time getting Discovery, as well as other shows, to play without issue. Often, an episode won't start (the commercial beforehand plays flawlessly, however...) and instead hangs on a black or green screen. Other times, I get an error message saying CBS servers are unavailable. I understand this service is relatively new compared to the other streaming options out there, but since its launch, there has been plenty of time to work out the kinks, and it boggles the mind how CBS, considering the size and experience of this company, cannot successfully implement what several other companies have been doing for years. It just goes to show how far behind the times the people in charge are.
Finally CBS has fixed the crashing problem!
I feel that I owe it to CBS and their app design team to say thank you for fixing the issue of the app freezing and crashing every 3 to 5 minutes after watching a program. This started after the last format change and was extremely frustrating. I ended up canceling, then deleting the app, then redownloaded it and paid for the limited commercial fee to make sure that the problem was fixed. Much to my surprise it is working better than ever!! I then upgraded to commercial free, and now can enjoy my favorite programs again!!! Thanks CBS for fixing the problems! My faith has been restored in your network. The following is my written review from when I was extremely disappointed about the app. Just within the past month the app just crashes every 5 to 7 minutes. It happens while watching live TV, or pre-recorded shows. What is causing this? It started right after the last update/format change. Is anybody else having this issue?
What’s not to like? I get 120+ television shows I can watch across multiple devices; access to all Star Trek series, including the Animated series; soon to be All Trek All the Time(woohoo); Picard is back; New Twilight Zone coming; smooth streaming on my pad or Mac; the list goes on. The only issues I’ve seen, so far, is with cursors remaining after advertisements while watching on iMac and sometimes the “Done” top left stays after while watching on iPad. If you’re still unsure about Star Trek: Discovery, then take the time to look up House Kor. Notice this isn’t the first time an albino Klingon has been in Star Trek. Find the link between the two and you’ve discovered what makes the Klingon story in this show almost poetic. Discovery is canon Star Trek. It surrounds the Federation and adheres to those same values, just not right away. You have to watch to the end. It’s a great story, and one of the only ones in a long time to make me think *wow, I can’t believe that just happened*. Plenty of those moments; give it a try.
Not worth the money-Pray you never need customer service
After an update when set to auto play this app started playing random series and skipping all over instead of staying in the same series and just playing one episode after another. After struggling with customer service for two weeks I turned off auto renew. All customer service does is copy and paste form typed responses asking the same questions over and over again and never deals with the issue. They don’t include the email thread in their responses and don’t appear to share any information with each other when they escalate the issue. Nothing gets resolved during first contact and every time you correspond you have to re-explain every single detail. It’s not worth the money! ADDENDUM: received a copy & paste response by the app developer asking me to call them again. If I’m not happy with the first nine times why would I want to ruin my day by dealing with them again? My last three correspondences were them prattling on about how they can’t find my subscription and never dealing with the issue I contacted them about. Duh?! When I saw how crappy their app and customer service was I canceled the subscription. I’m not about to pay for crap service. That’s foolish.
Love the update. But
Love the new look of your app. But would love it even more if it wasn’t so glitchey. It plays for a few minutes and shuts off. Please fix this issue. And yes before you ask I’m running the latest Apple software and I have turned my phone off and back on. Hasn’t helped it. I’m updating my review to a one star. You have got to fix the issue with it shutting off in the middle of playback. This is ridiculous. I don’t want to because I enjoy Seal Team and Star Trek but it’s not worth the hassle this app has become. Yes the previous version was old and clunky but at least the dang thing worked and I could watch a complete show. You need to force your programmers to watch or attempt to watch a show and see how frustrated they get. Don’t they check to make sure it works before they send out an update? Or is that just too crazy to ask??? Update big thanks to Skfor. I deleted the app and reinstalled. It seems to have fixed the issue. Still giving it one star do to the fix came from a user and not CBS. plus have you tried the forget password link? That’s a joke you have to have your old password to reset a new one. Luckily I found my old password or I’d be back to square one
Wish other networks would follow suit
I gave up cable/ satellite 2 years ago. At first it was frustrating to see how little I could find for network tv to not see the growth in streaming content ... and then came CBS All Access. I LOVE it! Yes, there has been times where glitches and bugs were an issue, but they have always been handled... unlike NBC (ugh let’s not get me started down that path). I love the live feature and have yet to find a major network offer live feed that actually works and doesn’t crash. Star Trek is a bonus but other great shows keep us coming back for more. If I had one complaint.... it would be that certain shows full seasons aren’t available. But I can look past that considering the consistency of CBS verses others.
It’s ... something
The service gives you access to some things the question is... do you want it? In my case I want to watch Star Trek: Discovery and the app says they are available on Thursday... which they are but you’ll be waiting until prime time (for some unknown reason) in order to watch it. Why? Either let the episode fly first thing Thursday or tell us it becomes available Friday. Other successful streaming services figured this out years ago. Also, access to Big Brother cameras? How about those feeds NOT be the first thing I see when I go to watch an episode? I’d rather you not spoil my experience because I’m watching the show after a few episodes have aired. I have to cover my eyes as I try to navigate to the episodes. I don’t want to see who is still in the house on week 4 while watching episode 1. Other than these gripes, I’d say 90% of what is offered with this app I don’t use. Daytime T.V.? That’s a thing of the past, we’ve unplugged. Use that money to make shows that aren’t geared to get bored people to the next commercial break. Make shows that get people to want to pay for your service.
The poor function of this app is so irritating. At first I thought it might be our internet connection but I don’t see how it could be. It takes an hour to watch a half hour episode because of the frequent stopping and loading. We stream directv now and Netflix using our Apple TV with no real issues. I could see if we were streaming a live episode but we’re watching a previously aired episode on demand. What is the issue with getting an episode to load and play through??!! I can’t believe that I’m paying for such a crappy service, but I have no other choice if I want to watch the show I want to see because CBS is not even available on directv now. At least they fixed the issue we had previously when the app would crash after one episode and would not load anything else. We were limited to watching one episode a day. Anyways, planning on canceling the subscription after the season ends next month anyway so I’ll only be out $18. Hey CBS, if you are going to take people’s money at least give them a quality product. ABC app works great and I don’t have to pay extra to use it! Unless you are a CBS super fan and just HAVE to have this app I would not recommend it.
6 bucks is a cup of coffee a month...
As a cord cutter this year, I actually prefer the cbs app to the nbc/abc apps. Most of the shows I watch are cbs, so I did the trial for a month. I watch maybe 3-4 stations on cable and my wife and additional four. I don’t mind paying 10 bucks for directvnow, 11 for Netflix, and 6 for CBS, instead of 89 dollars for cable for 125 channels of junk. For now this is as close as ala cart we can get. What I have learned as a cord cutter is that I watch less tv, so that’s a good thing. Binge when I can and spend more time with family, volunteering, and professional development. Watch less, live more, and make beautiful memories. Cut the cord today! App had some connection issues last night other than that no issues when I am binging at odd times. I wouldn’t mind paying 8 dollars for no commercials but I guess that means I value the 10 mins of commercials per hour at 2-4 bucks. I really should upgrade to no commercials now that I think about it, my time is worth more than 2-4 bucks for 10 minutes.
I have never taken the time to write a review before, but only the extreme incompetence of this company could have motivated me so. Aside from the complete slap in the face to fans about their policies (such as not sharing Star Trek to even people who pay to watch cbs on TV), this media platform that they want to herd us into is total x!:&)!!! It always jams, every single time. It doesn’t download, which is a feature u have to pay more for. And the interface is 5 years behind every other platform, including Netflix and Prime. I have never had any of these problems with either of those companies and I strongly recommend u only use the free trial to watch Star Trek and not pay a penny for this horrible platform. It’s clearly designed by a bug of power hungry snobs looking to promote themselves who have no clue what user experience means. In this world, the key to growth is to win customers loyalty first, and then leverage profits from that loyalty. Here, CBS knows nothing of what customers want. They just try to buy shows that already have a loyalty and then use it as hostage. No originality in creating incentives. No satisfaction for the customers. I don’t know how these people take pride in their work.
UPDATE Paying for CBS aside, the app is awful
It’s been many months since the original review. And, it gets worse. I cannot begin to understand how DOWNLOADED episode exhibit streaming / buffering artifacts. And, the fact there is no PIP or jump forward even after all this time is an insult to paying customers. Streaming services and apps have been around for a decade. Picture is picture about half that. Why is it every streaming app can handle the basics except for this one? No PIP means you are locked into a video and no way to do something as simple as responding to a text without exiting. And, upon return you have to spend a fair amount of tine finding the correct episode and position within the episode. For example, I am binging on a show now, when I enter the app, the Recently Viewed section shows episodes from a season I a am done with and had watched days earlier - having watched several others since. The scrubber doesn’t work. You can move the slider, but it does not change the position in the video. I don’t necessarily mind paying CBS for commercial free. But, the full back catalog should be available, and the app must not be aggravating and user hostile.
Yes. Paramount+ is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 194,462 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Paramount+ Is 20.0/100.
Yes. Paramount+ is legit, but not 100% legit to us. This conclusion was arrived at by running over 194,462 Paramount+ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Paramount+ Is 20.0/100.
Paramount+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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