iMemories Reviews

I find myself going to the this app website actually even the old website not the new one because it works so much better even though the visual is not as good the upload speeds are much better and you don’t have to stay on iMemories for it to upload. It’s a pain when you are trying to upload things on iMemories and you want to go to another app or to do some thing if your phone closes it stops, or if you go to another app stops. These bugs really need to be fixed ASAP. And if you have a problem with your Apple account but you pay your subscription to this, you will not be able to open iMemories only the web browser. Let’s go this app we paid enough to have these videos transferred digitally. We don’t need to have this many problems uploading videos that we would like to upload. A promise that was made and how easy it was when we signed up for the service.

I always recommended iMemories to others...I used it for YEARS to store videos and turn them in to Blu Rays every 6 months. I sent Blu Rays to my parents of videos of my children every holiday season.

Every few weeks I would upload videos from my phone, directly to iMemories .

However with the new App Update, I no longer can update through iMemories . I have to go to the website through my internet browser to upload videos.

I upload them this way and the upload glitches. It either uploads EXTREMELY SLOW even on my 5G, or today it uploaded videos as photos even though I am positive they were videos first.

The other option is to upload the videos from my computer. I finally resorted to 5 which is counter productive because it is an extra step...download to computer from phone then upload to app. When I did this the videos loaded out of chronological order. I painstakingly rearranged the videos and it did not save.

I emailed about my issues back in Dec and I was told an app update was in the works but it’s been about 4-5 months and nothing has changed that I can see.

I would love if iMemories update could make it so we can upload videos directly from
iMemories like before and my star rating would instantly change to a 5!! Which is what I would have rated iMemories 6 months ago before the updates.

Please please fix!!

Unbelieveable. They deleted all of my files after one notification that the card attached to my auto-subscription had expired. I didn't find out until I went to the site to show my friends some old videos....and everything was GONE. Irretrievable. They want me to pay that $800 again to have me start the whole process over with my original tapes and discs. I am so upset and disgusted by this app.

If I’m wrong, I’ll change my rating! I just sent some VHS tapes to this app and now that I’ve installed the mobile app and read these latest reviews, I wish I hadn’t!!
I’m nervous that I’ve wasted money AND/or lost those precious memories. IF I ever get an estimate of how much they will cost, I’m not sure if I should just say forget it, or take the chance and spend over $60 for what sounds like a scam. I hope I don’t have even CLOSE to the experiences these poor people have had. Then I’ll GLADLY change my rating.

I used iMemories to upload (very slowly) my pictures from my phone. Then they updated it and made it so you can’t manually do it. The auto upload doesn’t work right and now you can’t choose your own folder. Now today, I opened iMemories and all of my thousands of pictures are gone. When I go to the website, it says my trial is over and I must pay to access. The problem is that I already subscribe yearly and it was no where close to ending. Support doesn’t answer. So I paid money for them to lose my pictures.

I open iMemories and try to upload a single file, iMemories crashes. I open iMemories and try to upload multiple files, iMemories crashes. I open iMemories and try to view files that were processed by this app and stored by this app and iMemories crashes. I open iMemories and try to view a file I was able to upload four years ago, the video plays for a few seconds, then iMemories crashes. this app needs to hire someone with at least some knowledge on the subject

I sent them VHS and 8mm. Then i was charged a fee from them to digitize my memories. I paid thinking that would be okay…my memories are all over the place, meaning not in order, also now, after paying 692$ i am being asked for a monthly fee or yearly fee. The digital memories aren’t clear and some have lines through them. So not the best quality and also if I want them physically I need to pay more. And I can’t even download the digital memories to my computer or a disk without paying more money.

Took ten days to learn that it would take this company one week to understand that it had precious slides and photos to digitize in time for a 90-year-old’s 90th birthday party. The four week turn around time—an industry best according to company’s AI assistant on Instagram or their website—was beat by 3-1/2 weeks by a private lab in San Diego. Save yourself the headache and avoid FedEx shipping and go to a smaller, private lab where your event is being held. Also, you can avoid cumbersome apps or portals and just own your own data, on your own devices.

The new update is awful!!! How does the company from being a great, easy functioning app to a frustrating archaic app. You can no longer upload your pic and videos on your phone app custom. It has to be automatic. Why would anyone automatically upload everything??? The whole idea was the ease of iMemories in saving and uploading pics and videos. this app went from 5 stars to 1 star for going from highly usable to archaic technology. A month or so ago they said they were going to fix this and so far nothing has been fixed. Looking for a new place to save my pics and videos.

This service used to be great until they released the new app. I have had nothing but problems with the iPhone app. Nothing automatically uploads and when I have called there was never a solution they gave me that worked. In the old app I could select which videos and photos I would want to upload. Customer service was terrible they said they would have someone follow up and they never would. They keep saying they are working on fixing the issue where we can manually upload from iMemories . I have tons of videos and photos with them and trying to figure out a way to get all my stuff from them and move to another provider.

So it says I had a free trial already used that expired on April 17th that i never used because i had never even downloaded iMemories or made an account but whatever. The opening screen showed that I had 0 photos and 1 video in my this app account. So, I begrudgingly paid the 7.99 to even log into the account i supposedly already used a free trial for. Upon entering my account, it shows no videos or photos are available. Are you kidding me? Its absolutely asinine to lie to me by saying I have content which is accessible if i pay for it and then tell me i have no content which is accessible after i pay for it. This is a disgusting scam tactic, and I hope my videos will be on there soon considering i sent my tape in 2 months ago.

I used iMemories for a couple years and loved that I could upload videos and photos directly from my phone. More than a year ago they “updated” iMemories and took that feature away. Now if I want to upload what’s in my phone I have to go into the browser on my phone and do it from the website which is slow and times out every time my phone locks. I was told a year ago that they were updating iMemories to bring the upload feature back and still nothing. I wouldn’t recommend this service to anyone who actually intends to upload content from your phone, the technology simply isn’t there on this product to offer a good user experience. It’s extremely frustrating and counter productive.

iMemories is the worst!!! Ever since I’ve downloaded it years ago it crashes within 5 mins of it being opened. No matter if I’m looking at photos or watching videos it crashes. I emailed the company and they told me to make sure my updates were done (check), make sure my internet connection is good (check), delete and redownload app (check). Did all the above several times over the years and it still crashes. Not worth having iMemories .

I love the concept, but unfortunately I can only hear the videos when I’m hooked up to Bluetooth...nothing plays out of my phone. I also can’t seem to figure out how to download anything. This is my first experience with this app...I love that I was able to have our old VHS tapes/home videos converted into digital videos, but what good is that when you can’t hear them.

I recommend this app to people often and have been a customer since their early days. If you want one service that does everything including unlimited cloud storage than this is it.

The mobile app is much better with the 3.0 interface now. The old interface was many years behind. However the current app is still best used only as a moderately ok media viewer and caster to bigger screens. iMemories really does needs more sophisticated uploading, permissions-based sharing, and search functionality, but remember this is an archival service—this isn’t an Instagram, Apple, or Google competitor.

I sent in three 8mm videos from a camcorder I used 20 years ago. Although not every video is crystal clear, I figure it’s because of the age of these cassette tapes. It makes me happy to view my son and daughter when they were babies and toddlers.
Many prior 1 star reviews are over 3 years old and I believe this app have made improvements.

I recently invested in my memories and asked this app begin digitizing my old vhs-c and mini dv tapes. They quickly began the process and I am now receiving easy to view precious moments from the last 20 years in an organized, simple, high-quality way! I see where I can also upload other videos from my phone right to iMemories which is fantastic!

Can not recommend this service and app enough. The whole process of having your old movies or photos transferred was effortless. The way they have them broken down into clips on iMemories makes it so easy to download and edit.

I haven’t used it to upload so not sure about other people’s issues but yesterday I got my first batch and was so excited to see my parents wedding. It was on 8mm film.
Yes the quality isn’t great but that film was sitting at home since 1970. I’m sure film quality wasn’t great then and the film deteriorates after 50 years.

I was also happy that I could automatically share with my siblings.

Then I realized I could download iMemories on my Roku tv and watch it there 😁

I’m getting my dad a new tv and surprising him next week.

We mailed dozens of VHS and mini DVDs in their special box and within a few weeks we had everything on an app and can quickly relive memories with friends and loved ones. Gather all your videos together and make this a priority because you will be so happy you did!
Mark from Georgia