Invoice Maker, Estimate Billdu Reviews

by GOULARTC

I have a repair company. Though are are some features that I really enjoy. I have had a number of glitchy issues but the biggest issue is the atrocious customer service. Everyone is polite, but the resolutions are NOT HELPFUL. the answer for everything is to delete InvoiceMakerEstimateBilldu and re install it. The photo feature is great but they do not print well, the invoices mysteriously double everything on the customers side but looks perfect on my device. You can’t speak with a live person at all. They don’t care about suggestions to InvoiceMakerEstimateBilldu . I paid for the whole year and after all of my issues in asking for a refund for the rest of the year. The answer is iTunes won’t refund it? I switched to invoice asap and love InvoiceMakerEstimateBilldu . They have live customer support and they address the issues.

by Lizz206

Things were going great with the estimate I started the other day. It seemed like a pretty handy app. I can’t remember if I actually hit any save button when I put my work down but with most apps I use it doesn’t usually seem like I have to (maybe a less passive aggressive statement would be something like “I don’t think I *should* have to hit save cuz why would I have even started the thing if I didn’t mean to save it and if by chance for some reason I didn’t want it it makes more sense to just manually delete the automatically saved estimate than to have to manually save it so it doesn’t automatically get deleted.”) Anyway, I opened InvoiceMakerEstimateBilldu this morning to finish up the estimate and it’s just gone. No more estimate. Took me an hour or so, can’t remember the numbers, gotta do it all over again. Lame.

by Geek0323

There are a lot of things still on development and faulty sometimes, support is not as cleared sometimes, they Blair your devices when they cant figure out an answer for the errors InvoiceMakerEstimateBilldu constantly have, i don’t see much of a problem since i don’t create invoices or estimates on a daily basis, so i can live with it but some one who’d need to open InvoiceMakerEstimateBilldu daily may be should stay away for a little longer.

Desktop browser does not have the same features of the mobile or even iPad app are different in very little features but you’d expect to have the same across platforms.

Also few common feathers aren’t there like discounts by item only give you % and not the amount discounted, you’d have to do that manually and believe me is a pain.

Templates are not very customizable, all you can do is add your logo and change the color to the already existing one but you cant do any layouts.

by Tcodyw

InvoiceMakerEstimateBilldu is good however it also has some issues. I’ve used the paid version a few years now. I reached out customer service over a year ago about the issue but they have yet to resolve it. If you have invoices with more then one page, the page break will cut out some information and start the print at the highest point of the page. Additionally customer service is slow, like at least 24 hrs slow. Their chat indicates they usually respond within 1 hour but that has never happened.

by Piloter11111

Been looking for a good invoicing app, I have probably tried every one in InvoiceMakerEstimateBilldu Store. I started playing with this one and it is the best one by a pretty good stretch.
But... there is a lack in basic invoice customization that makes invoices really awkward.

Adding United States and “(USD)” to local invoices is strange for local invoicing. Literally nobody does that.
This program doesn’t let you remove that from your invoices.
When brought up to customer support they made it pretty clear they didn’t plan on fixing that bug anytime soon.
I’m talking about 10 minutes of their devs team time to add a hide button for currency type and a blank option for Country.
Simple “thanks for the feedback, ya that’s easy to do, expect that in the next update or two” would have made me a convert and probably use for years.

I’m using it for the time being. Dealing with the issues. My experience with customer service so far isn’t great but I hope they’ll eventually get to these fixes. We’ll see

by Menamenai

We just sent our first Estimate through InvoiceMakerEstimateBilldu and have paid for the full year of service. But we have two business that we would like to put on it and it seems we’re unable to add our second business so we have to go back into settings and update our email address each time. As well we run a radon Mitigation company and handyman services. With the handyman services, more times than not the client provides all necessary materials and we only need to provide a labor estimate with a description of work to be completed. We worked around what was available but would like an option to place a labor only estimate that didn’t have Items on there as we won’t have any items to provide. But it does work well with our radon Mitigation company since we do the purchasing of the materials those do need to be listed. So it’s a 50/50. I gave 4 stars because it is an excellent app with so many options for our clients and us, but does not meet the necessities of our other company nor can it be added as another company. Thank you!

by 9763721

Let me first start off by saying that InvoiceMakerEstimateBilldu has been great for me. In the past I used a form of excel (Smart Office) that I modified as a quick fix. InvoiceMakerEstimateBilldu is set up perfectly. The 3 things that I miss from the other was that I had the option to send outgoing mail through my gmail app which is more reliable than the standard iOS. Also I was able to send through iMessage, which helped with a few of my customers that don't check email frequently. The other being making an option for Net 10th which how most of my customers are setup. As of now I have just being doing the custom option and manual choosing the 10th of the following month. I know I'm being a little picky, but all of these greatly help me if you all could consider adding these options.
I highly recommend this to anyone creating mobile invoices.

by Vyork01

I recently started using InvoiceMakerEstimateBilldu for invoicing and it is great. I would have given 5 stars if it weren't for a couple of minor changes I'd make. It would be nice if there was a way to add items to the products list while making an invoice instead of having to go save it in the list first. I also would like to be able to change the order and delete lines on invoices because I sometimes group certain things together on one invoice so when I'm doing several small jobs the customer can see what material/labor goes with each job. I contacted the developer with a question when I was first trying it out and got a response with an answer very quickly which was what made me decide to stick with this one. Great app for my electrical business.

by Dagostinoanthony

This seems to be a great fit for my company and I was planning to switch over from our current estimating/invoicing software to Billdu at the beginning of 2019. However, it seems InvoiceMakerEstimateBilldu is missing some features that would be helpful, and that are offered through my current software. When entering our companyphone numbers it doesn’t allow to put in any parentheses right dashes, so you can tell it’s a phone number instead of a bunch of numbers. Second, there is no financing options available for my customers, which has been a huge plus when using my current software. Also, it would be beneficial if when inserting new services and pricing, those services should be able to be saved for using on other estimates or invoices to avoid having to type it all out each and every single time. Also, I have been unable to attach contracts to the documents. If your unable to meet these needs, I will unfortunately have to stick with my current software.

by Nrayes

Hello I have InvoiceMakerEstimateBilldu for the last 3 Years and it has improved really good in the last years. However in the new update InvoiceMakerEstimateBilldu looks great but it has some downs the can be improved to make InvoiceMakerEstimateBilldu more accurate

1. When generating an Invoice and ADDING AN Item we have to go through 3 Steps to scan each Item on the Contrary it was much easier to scan the items through the Last Version.

2. We still have the same problem when trying to delete an Item due to the fact the item won’t delete right away when it’s deleted from the invoice. It will kick back after deleting from the invoice

3. The most important issue is when we try to edit an item on the last version we were able to click and erase the item and changed to a different item on this latest update that option is not there any more.

It will great if the technical team can work on those issues and the will make the more friendly!!!

by Brad Bouknight

Overall InvoiceMakerEstimateBilldu is easy to use. Some updates have been made to the expense section since purchasing a year and a half ago. When taking a picture it automatically brings up what color you would like, black or white etc. which is kind of annoying. I have never been able to get the receipt scanner to work either. It is nice that it shows statistics and produces very professional looking estimates and invoices. There is also no way to import automatically, that I have found, to a tax program but Everything is organized well on InvoiceMakerEstimateBilldu so it’s not that big of a deal come tax season.

by Justin Raphael

This is an awesome app for my landscaping and Tree Service. It has everything I need to bill invoice and receive payments. It also lets you attach receipts which is awesome. Completely awesome. It would be nice if I could allow my customers to pay through the ZELLE app through Bank of America where I hold my accounts instead of PayPal. It would be awesome to also allow me to input my mileage or track my miles to and from job sites. Just a suggestion

by Djmoe305

I Wrote this review last year and been using InvoiceMakerEstimateBilldu for more than a year and I absolutely love InvoiceMakerEstimateBilldu, makes my life easier and my business way more professional!!!!!!

I use InvoiceMakerEstimateBilldu for my painting business, very easy to use and professional, save me lots of time and i don’t have to use the computer. You can do anything with InvoiceMakerEstimateBilldu!!!!! 100% recommended from me!!!!!!! Also very good costumer service for any question you may have!!!!!

by Gr8 App.

I went with InvoiceMakerEstimateBilldu for quoting because it lets me add an item as a negative value for sales and does the math for me. I hope they give the option of being able to itemize the options I quoted without showing the price of every item i.e. my side of the quote shows the prices the customers side of the quote shows discounts and sales and final price only. I would also like to ability to turn this feature off in case a customer asks for a detailed view.

by Mr.Savage1977

I have needed assistance and chatted with them on the weekends, even after i have gotten the automatic message that someone will get back to me Monday morning. They have helped me in any issue i have had with my cleaning company The Busy Bees. They make any interaction feel like your a part of them. Thank you Billdu team for always helping us through our intricate times. 5 star customer service!! And if you’re in business you know customer service is everything.

by Prairie Heat

I am simply trying to print off the summary of last year‘s business for tax purposes and I cannot do that from InvoiceMakerEstimateBilldu and if I go onto the computer and export it it is only printing a blank page. I have been trying to do this for the last two hours and have had little or no help from the help desk. InvoiceMakerEstimateBilldu is OK for building and sending invoices but it should not be this difficult to print out a simple annual summary. Not to mention I went to sign in and forgot my password and it’s not allowing me to reset my password either. So frustrated.

by The BD Guy

InvoiceMakerEstimateBilldu saves me so much time when I’m on the go. I can whip out my phone, shoot off a quick PO / Estimate/ Invoice, even check on payments on the fly. Once you input data it’s there when you need it for even quicker access which is so awesome. I’m sure I’ll be send up some ideas of how we can get this to become even better, but right now this is what I been looking for to run the business more quickly with record keeping/ email in one place on my phone. Yes, I own a Surface Pro and it’s great but I’m not always rolling with the SP when the deal is happening.

by Cadilina Deville

I bought the small package for way to much money! InvoiceMakerEstimateBilldu never really worked for me , every time I was listing something it would jump to the next screen like I was done with that section a few letters in. To write out clear coat took 5 trys, when I tried to reach out they couldn't understand what my problem was ? Then I gave up and tried a week later same results . When I reached out again they had no reference to my account or my past problems, and I felt insulted due to the price I paid. I still want my money back I maybe got one invoice almost done before I quit. Hella stupid !

by Ryan71869

I left Invoice2go after 6 years and switched to Billdu. InvoiceMakerEstimateBilldu has every feature I need that Invoice2go has at a much better price. The ability to customize the email settings is awesome and a major plus over Invoice2go. The actual invoicing process itself is for the most part more streamlined and easier to do. So far the only thing that drives me crazy is the fact that I have to input the country of my customer every time I add client. If I could just type it in or leave it blank, that would be awesome. But instead I have to scroll through the list of 200 countries every time and it is so incredibly annoying and pointless. I don’t do any business outside my county, let alone my state or country. Please change that option, inputting the country shouldn't be mandatory! Otherwise excellent app!

by 1stLadyStephanie

It is a pretty good system but why does it take a week to receive payment to your bank account. Also I upgraded to a larger subscription a couple months after purchasing the original subscription. They bill you annually so it’s pricey. I would to have thought there would be a price adjustment for the original subscription but instead I was billed full price for both. I have emailed multiple times for assistance or explanation but no response.

by CBB11411

Glad to find Billdu. Replaced Invoice2go and so glad I did. Works smoothly and well thought out. Can enter more information than necessary in my book but you don’t have to if you don’t want to. Running reports is a little cumbersome I need to set up multiple locations and can only get reports by one location at a time. Would like to run one report by locations I select. If someone can tell me how to do this would be appreciated. Also one more small thing, it would be nice to be able to tap and move invoice line items up or down instead of deleting and re entering the info. I’m still learning. But very happy and have been using it for 3 months now.
Customer service is usually 24 hours out. A live chat would also be helpful to answer quick questions.