Knott's Berry Farm Reviews

Knott s Berry Farm Reviews

Published by on 2024-12-19

🏷️ About: The Knott's Berry Farm app is a redesigned app that provides users with a personalized experience based on their likes and interests. It offers ride wait times, an interactive guide map, access to FunPix photos, a complete listing of shows and events, and the ab... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
77.1%

🫥 Neutral
12.1%

😎 Positive experience
10.8%

~ from Justuseapp.com NLP analysis of 295 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Map capacity is one of its best functions

- Tells you what meals are included in each location

- Stores passes and add-ons



Read 26 Customer Service Reviews 😠💢

2.4 out of 5
Terrible park app compared to Disney or Universal

A waste of time. Save yourself the storage on your phone and print a map before you get here. You will find it much more useful. Basic features missing: No GPS feature on a park wayfinding map? Are you kidding me? And to make matters worse, a 'Search' feature for attractions with no way to display ... Show more

Frustrating and uninformative

Why is the park map so minimal? You can only see one category of locations at a time, so it’s impossible to plan to do several things within an area. There’s no landmarks or “land” names. They literally could have just uploaded the standard map in PDF and it would be way more helpful. Also, the eve... Show more

Absolutely Useless

You’d have more accurate wait times by looking into a crystal ball. The arbitrary number someone puts up on KnottsBerryFarm cannot possibly be vetted. At Scary Farm, waits for rides that were 15 minutes were almost 90 mins while rides and mazes that were quoted at 65 minutes were less than 10. Tra... Show more

Misleading

KnottsBerryFarm is pretty useless. The wait times were completely wrong. They seldom changed. And even when they “updated” they were still way less than the actual wait time. The map doesn’t help you. It doesn’t update as you’re walking the way Google maps does and doesn’t give cardinal direction... Show more

Garbage

KnottsBerryFarm is absolutely garbage, so garbage it’s useless. At first I couldn’t add parking tickets for some weird reason, I guess because they’re really vouchers and not tickets. When my ticket finally did appear, it was a week after I’d gone. I purchased entrance tickets this Friday the 12th... Show more

It was awful

We got passes for today and with no fast pass we assumed it would be pretty bad but we had to wait 3 hours for what they said was a 90 minutes wait. They alternated between fast pass and regular pass people and we waited so long we calculated that 1,050 people went before us and the fast pass line ... Show more

Pathetic

The map is not all that useful because they make the icons for the rides so large that it takes forever to actually hit the right one. But the worst part is the fallacy of the wait times. This seems like fraud. We has a line that said 15 minutes and it took 1 hour and 50 minutes. Another ride said ... Show more

Not Accurate; Useless Info

Wait times are not accurate. Whatever system they use to calculate times does not work. Sometimes wait time was 3x longer, even though it kept “updating” the wait times while we were in line. One ride said there was a 50 min wait, but ended up being 2.5 hours (and no, the ride did not break down; i... Show more

Absolutely Garbage

My family and I wanted to use KnottsBerryFarm to get around the park. 2 minutes wait on Ghost Rider, absolute lies. 0 minutes on Silver Bullet, HA. It also is stupid with how it takes tickets and parking in account. I loved this park 3-4 years ago when I went to visit with a youth group, but hones... Show more

Wait Times Are Egregiously Inaccurate

This could be a great app, it really could. It does some stuff really well, which is why I give it a two and not a one. I would instantly bump it to at least a 4 if something would be done about the completely false wait times. How can Disney have hyper accurate wait times on their app, and outside... Show more

Physical map is much better

I went back to Knott’s for the first time in about 5-6 years and was surprised to find there were no more paper maps. I downloaded KnottsBerryFarm as my only option, being told that the map was very useful. It wasn’t. You can’t see where various attractions are as you pass them, like on a physical... Show more

Wait Times completely wrong!

I liked KnottsBerryFarm for the map feature only. It was helpful to have directions to get to each attraction. However, the wait times were COMPLETELY wrong. If you can’t accurately calculate the wait times in KnottsBerryFarm , just get rid of the feature. We almost didn’t go to one of the rides b... Show more

Some good - wait times not accurate

Wait times didn’t change all day and were completely inaccurate, which was frustrating. It meant we had to walk to each ride to find out the real time - most were (much) longer, while a few were shorter. The map feature is good and will show you exactly how to get to each place. It’s free so does... Show more

Wait times are way off

I downloaded KnottsBerryFarm for two reasons 1)to get a park map (there are no paper copies that we could find), and 2)to see wait times on the rides. For the first, the map was fine—but it kept defaulting back to seeing the Peanuts crew instead of the rides. Annoying, but not a huge problem. How... Show more

Don’t believe the wait times

KnottsBerryFarm is useful for finding food, restaurants, and restrooms in the park. Don’t put any stock in the advertised wait times or when KnottsBerryFarm says the “wait times just updated”. We went to the Butterfield Coach ride (horse-drawn carriage) because it said 0 min wait. Almost 2-hour ... Show more

Has Potential, But...

KnottsBerryFarm worked fine for the map, but the wait times were completely in accurate. Went on Jaguar with KnottsBerryFarm saying it was a 20-minute long line. There was some garbled announcement (work on your P.A. systems on these rides!) that said something about the wait being 90 minutes. Tu... Show more

Map but nothing more

KnottsBerryFarm is good to use as a mobile map when location services are turned on so you know which way to walk and turn, but wait times are clearly not real-time (or anytime, for that matter). Sometimes the wait showed 60 minutes and it was really 40-45 minutes, and other times it showed 10 min... Show more

Need to desperately fix the map!

I don’t usually write reviews but I feel like this one deserves a review. I went to Knotts for the first time during Knotts scary farm and I was completely lost as you can imagine a first-timer would be. AND Knotts stopped handing out maps (covid maybe? If so i understand) so they suggested I downl... Show more

Wait times

Wait times are so inaccurate. Silver bullet when I checked KnottsBerryFarm it said the wait was 30 minutes. When I got there one of the staff said the wait time can be around 1-2 hours. I got so mad cause your app said 30 minutes. You guys really need to fix the times and update them regularly 24/... Show more

As season pass holder

I love KnottsBerryFarm ,
Most people downplay the apps map capacity but that is actually one of its best functions!
I have three little ones one 36 in and two 42 I hate looking around and trying to find the height requirements for each and every ride but with KnottsBerryFarm I don’t have t... Show more

Wait times

The absolute worst thing about KnottsBerryFarm is that it doesn’t show you wait times unless you’re actually inside the park. This isn’t very helpful as I want to know if it’s crowded or not BEFORE I go and waste $20 on parking, only to find out it’s extremely packed and full of school buses full ... Show more

Don’t use app for wait times

Knott’s is a third world park. Wait times say 5 minutes and then you get in line only to find out it’s over 60 minutes. Talked to customer service about this ongoing issue several times. They just don’t care or do it on purpose. Knotts is the cheapest park around here. Has went way down since ... Show more

Better Off Without It

First, I couldn’t get the tickets uploaded to KnottsBerryFarm , even though I followed all the prompts and tried several different ways (straight from KnottsBerryFarm , through the help search, through the email, etc.)

Ride wait times never adjusted. The coasters had the exact same wait time... Show more

I already wrote a review.. just had to add something

So yeah my tickets didn’t work I’m guessing because of the stupid app. KnottsBerryFarm deserves 0 or even negative stars. You should actually try harder compared to Disneyland and any other park. The Disneyland app actually has ACCURATE wait times, works so much better with pairing tickets, and th... Show more

Don’t bother

Downloaded KnottsBerryFarm to get wait time for the rides and it was a total waste of space on my phone. You have to sign up to use the feature and the wait times aren’t updated. We have been her for two hours and all the rides say five minute wait. And the map isn’t much help either. If you find... Show more

Useless App

I forgot my passes at home; however, I had my passes saved in my virtual wallet on my phone. Since I had already used the passes once, they would no longer scan for access. Although the staff was nice enough to let me into the park, I was advised to download KnottsBerryFarm and upload my annual pa... Show more



Is Knott s Berry Farm Safe? 🙏

No. Knott's Berry Farm does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 295 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for Knott s Berry Farm Is 12.3/100.

Safety Analysis

62.5% of users say app is Risky 🚨
62.5%

25.9% of users say app is Safe 👍
25.9%

11.6% of users have Some Concerns ⚠️
11.6%


Is Knott s Berry Farm Legit? 💯

No. Knott's Berry Farm does not seem legit based on our analysis. This conclusion was arrived at by running over 295 Knott's Berry Farm User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Knott s Berry Farm Is 26.1/100..

🔏 Privacy & Data Safety

Knott s Berry Farm collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

Pricing Plans 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $47.33
Monthly Subscription $23.41


How was your experience with Knott's Berry Farm? Post a Review




Features

- Personalized experience based on likes and interests

- Wayfinding for events with multiple locations

- Addition of ride status

- QR codes on in-app tickets

- Click on a particular location to view events happening at that location

- Onboarding prompts to provide more context for permissions due to iOS 13

- Updates to message inbox to provide more context for permissions due to iOS 13

  Contact Support
Developer:
Cedar Fair

Contact e-Mail:

Website:

Privacy Policy: