JustCloud Reviews

JustCloud Reviews

Published by on 2020-11-04

🏷️ About: JustCloud gives you access to the Cloud wherever you are. JustCloud is one of the leading cloud storage and file synchronization providers on the internet.


       


Overall Customer Experience 😎


πŸ‘ΏπŸ€¬πŸ˜  Negative experience
74.7%

πŸ™„πŸ’…πŸ«₯ Neutral
13.7%

πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
11.7%

~ from Justuseapp.com NLP analysis of 72 combined software reviews.



Summary of Customer Reviews (Takeaways): πŸ’Ž

- Service is great

- App can upload multiple files at a time

- App can continue to upload in the background



Read 22 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

2.0 out of 5

Annoying

2022-06-02

I cancelled my account and had to cancel my credit card because they were relentless in trying to charge the renewal to my credit card. My bank told me the only way to stop them was to cancel my card. Then the phone calls started. I tried to block them but another number would pop up. I'd read about their constant email scam and did not want to be overwhelmed with messages from them. Fortunately, I had given them a ghost email account because they don't take "stop sending emails" for an answer. Who knows how many emails they've sent, but I don't have to delete daily emails from my phone, computer and tablet. I wasn't crazy about their service and after Dropbox deleted all my photos from my mobile devices, I've dumped them too. Google photos, despite some flaws is my go to cloud service. Beware of this app. They're like bed bugs. You'll have to move or die, and even that won't stop them from the onslaught of emails. If you contact them and tell them you have a new email account and give them a ghost email address, they'll usually stop sending emails to your primary email account. If you contact them by phone, use a phone belonging to an annoying friend or family member and file that under Karma.

Annoying Emails

2022-07-03

I keep getting annoying emails from Gabriel,accounts manager, about deleting my files. I keep replying for them to go ahead and delete whatever is there. This has been ongoing for several months! Enough already!

Stay far away!!! Terrible software company

2022-08-04

They lost my data. They can't recover it. They have no phone support! Worst company around!

Billing

2022-09-05

Received email and unable to renew. Called to speak with representative and did not speak English and had trouble with email address.

Call hung up.

Not working

2022-10-06

I think that this service is falling apart. I have contacted them several times about not being able to recover photos and I have received emails saying that they have server issues. This had persisted for over a month.

I am now trying to a refund, since the service is not being provided if I can not access the files. My last note to them on 1/24 requesting a refund has not been answered.

I wonder if the company is still even active.

Continues to charge. Despite cancelling 3 years so

2022-11-07

I cancelled 3 years ago and they continue to charge me through PayPal. They charge and then a fight for a refund. Now I’m ready to fight because this is ridiculous.

Really bad

2022-12-08

They lost my files and took two months to recover them. Support is terrible. Full of popups to sell you upgrades. Expensive too. Stay away from them

Avoid

2023-01-09

Terrible slow app. Backups are very slow if they work at all support blames it on my internet. Funny I have 75mb speed on my speed tests and all other internet apps work great. Will be cancelling and going to a company such as drop box

Absolutely the worst app ever

2023-02-10

Doesn't work. Gets confused with something called zipcloud. I paid for a subscription in August and now some other company wants to bill me.

Fortunately this was just supposed to be a redundant backup so I won't lose any files when I nuke JustCloud .

What a joke

2023-03-11

My bank account keeps getting charged $8.95. I have tried desperately to stop the charges. Looks like I will have to cancel my card to elevate this issue.

How are they allowed to operate

2023-04-12

Such a terrible service. What a joke. If you want to back up your photos there are much better options. I've been requesting cancellation for weeks and I'm still being charged. Keep billing me just cloud. Keep it up. Weeeee. I love it. This company needs to fold up and find a new scam. Yay. Keep charging me. Weeeeee

AWFUL SPAMWARE AVOID

2023-05-13

Terrible buggy app could never upload my files. I deleted two years ago and these guys ("Gabriel" my account manager) continues to harass me by email and phone. Why would apple let an app like this in their store? I have never left a bad review but these guys are scam artists and you are a fool to download and give them your information.

DELETE MY FILES ALREADY

2023-06-14

You keep sending me emails asking to delete my files. I keep sending you emails back saying yes, delete the fricken files. So delete them already. Stop sending me emails about it. If you're going to send me emails asking a question, perhaps (if it isn't too much trouble) you could actually pay attention to the response. DELETE THE FILES AND LEAVE ME ALONE.

Spammers Still!

2023-07-15

Once they have your email they keep sending you spam, no matter how many times you unsubscribe. My hosting company offered this as a promo. Now I’m thinking about getting a new hosting company as well if they do business with these spammers.

Update: months later they still ignore the Unsubscribe I keep putting into their website.

This is a Rain Cloud.....

2023-08-16

I have thousands of photos to back up and share. JustCloud asks if I want to back them up. Awesome! However, despite everything I have tried....after only 20 or so uploads, it stops and retries due to some unknown error.
I consider myself computer literate and work with similar apps regularly.
I found NO cure for this problem and am officially
Giving Up! πŸ‘ŽπŸΏπŸ˜‘πŸ˜‘

Should be ban from App Store

2023-09-17

If you have a political opinion the Marxists running Apple don’t like, they ban your app. But if you openly screw buyers over, that’s apparently fine with Apple. JustCloud is an absolute scam. They spam you and call you aggressively. You try to sign up for an account and you are rejected. Be sure not to use your real password. JustCloud has no place on JustCloud Store.

The Absolute Worst

2023-10-18

JustCloud used to work. Until, a few months ago, when half of my files were deleted. They said they are trying to recover them but that was over a month ago. Now JustCloud doesn't even backup my phone's pics and videos anymore. It's merely taking up space. Once I backup everything elsewhere, I will delete it and cancel my service. Don't waste your time with them.

Great until you try to get your files back

2023-11-19

I can see the files on JustCloud , but I can't download them. So I tried everything that this app had to offer (with JustCloud they provide for backup and restore, on my computer on Firefox, chrome, and edge logged in to their website I actually tried to download them one by one, I tried to use FileZilla and transfer via ftp). I cannot get my files back! They might as well be gone.

Could be better

2023-12-20

The service is great however JustCloud is a piece of garbage. JustCloud never seems to upload too many files at a time. When the screen goes to sleep or if another app is opened the uploads always stop. This is no bueno. It should continue to upload in the background unless JustCloud is paused or closed. It will also periodically crash. I notice this more on the iPad version. I pay for this service however I'm considering to discontinue and use something else like yousendit or dropbox unless JustCloud gets fixed. As it stands now its pretty useless. I seem to have no problems with the desktop app. C'mon Just Cloud guys fix this already! I can't be the only one with these problems?

I would like Delete My Paid Account!

2024-01-21

Please Bring back the delete Account button! I would like to delete my Paid account! Please

Great until you try to get your files back

2025-01-15

I can see the files on JustCloud , but I can't download them. So I tried everything that this app had to offer (with JustCloud they provide for backup and restore, on my computer on Firefox, chrome, and edge logged in to their website I actually tried to download them one by one, I tried to use FileZilla and transfer via ftp). I cannot get my files back! They might as well be gone.

I would like Delete My Paid Account!

2025-01-15

Please Bring back the delete Account button! I would like to delete my Paid account! Please



Is JustCloud Safe? πŸ€—πŸ™


No. JustCloud does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 72 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.0/5 . Justuseapp Safety Score for JustCloud Is 13.5/100.


Is JustCloud Legit? πŸ’―


No. JustCloud does not seem legit based on our analysis. This conclusion was arrived at by running over 72 JustCloud User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for JustCloud Is 29.3/100..


Is JustCloud not working? 🚨


JustCloud works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with JustCloud? Post a Review




Features

If you don’t already have a JustCloud account, you can easily create one from inside the application and get some free storage space to get you started.

Access all of your files from anywhere using the JustCloud iOS application.

JustCloud is one of the leading cloud storage and file synchronization providers on the internet.

With cutting edge software and innovative development, JustCloud is constantly adding to its already rich product feature set.

Stream your music, watch your videos, open your documents and view your photos all from one easy to use application.

To get even more access to your files make sure you install the desktop application on your Mac or Windows PC.

JustCloud gives you access to the Cloud wherever you are.

  Customer Service/Support
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JDI Backup Ltd

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