Company Name: trendyol.com
About: For Your Every Need, You Only Need The Trendyol Application!
The easy way to
shop from home! Increase your shopping pleasure with the Trendyol application.
By downloading the Trendyol application, you can find the answer to all your
needs in one application.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of trendyol.com
E-Mail: [email protected]
Website: 🌍 Visit Trendyol Website
Privacy Policy: https://www.trendyol.com/de/protection-of-personal-data
Developer: Trendyol
Protect your data and wallet. We investigate the developer's website (Trendyol.com), verify they're legit, and uncover hidden scams or complaints.
pls my orderferfum damage retrun pls
Subject: Urgent: Wrong Item Received – Request Update on Return/Refund Hello, I ordered a laundry rattan basket on January 4 (Order #[ALAEAEF000713243]), but I received the wrong item two days ago. I requested a return on the same day, but I have not received any update regarding whether I will receive the correct item or a refund. Please provide an update on my request as soon as possible, as I need this item urgently. Order Number: [ALAEAEF000713243] Date Ordered: January 4
My shipment number is 9955699310 Aa nd Estydate of delivery is 19 or 20 nov. can I get my shipment by tomorrow 18 because I’m traveling on 19 mornings. If you can deliver 18 then I can collect my shipment or I need to see what I can do?? Thanks
Dear Trendyol Support, I placed an order on 6 November 2025 for 21.00 AED (Seller: Edots), but the status now shows “Could not be delivered – returned to shipping partner branch on 08/11/2025.” I did not receive any call or delivery attempt from the courier. Kindly arrange for re-delivery or provide me with the courier details and pickup location so I can collect my order. Here are my details for your reference: Order Number / Shipment No.: #9912081079 Amount Paid: 21.00 AED Order Date: 6 November 2025 Please assist me in resolving this issue as soon as possible
Now happened unknown fraud transaction 20.90 Dh from my credit card actually iam not purchased any items today so please cancel that transaction and give me back my 20.90 Dh I did not get any OTP from your side please ensure before making transaction Aneesh.pk 00971507110485
Bună seara! Tot încerc să pot lua legătura cu personalul Trendyol deoarece am făcut un retur la 2 produse (2pături )primite într-un singur colet și returnate ambele în același colet.După sosirea returului la dumneavoastră și verificare am primit în cont banii pe o singură pătură nu pe 2 cum am plătit la primirea coletului.Dece oare?? Sunt clientă fidelă și nu vreau să fiu furată.Banii mei sunt munciți.Numărul livrării a fost 9839740432,am fost anunțată că returul produselor livrate a ajuns.Apoi banii mi-au fost returnați doar pe o singură pătură,produsele le-am returnat în aceiași zi când le-am primit.AȘTEPT BANII MEI,SUNT FOARTE DEZAMĂGITĂ!
Bună seara! Tot încerc să pot lua legătura cu personalul Trendyol deoarece am făcut un retur la 2 produse (2pături )primite într-un singur colet și returnate ambele în același colet.După sosirea returului la dumneavoastră și verificare am primit în cont banii pe o singură pătură nu pe 2 cum am plătit la primirea coletului.Dece oare?? Sunt clientă fidelă și nu vreau să fiu furată.Banii mei sunt munciți.Numărul livrării a fost 9839740432,am fost anunțată că returul produselor livrate a ajuns.Apoi banii mi-au fost returnați doar pe o singură pătură,produsele le-am returnat în aceiași zi când le-am primit.AȘTEPT BANII MEI,SUNT FOARTE DEZAMĂGITĂ!
Caption: Think twice before shopping on Trendyol 😡 I’m a regular online shopper in the UAE and India, and I’ve never had such a frustrating experience. I ordered shoes from Trendyol, but the size was wrong. I requested a return, and three weeks later, the item is still with me. No pickup, no refund, no resolution. Customer service keeps saying they can’t help and won’t connect me to anyone who can. Their shipping partner says Trendyol canceled the return, and now the return window is closed. So here’s my advice: don’t buy from Trendyol unless you’re 100% sure about the product. If it doesn’t work out, you might just lose your money. #Trendyol #EcommerceFail #CustomerService #OnlineShopping #UAE #India #ConsumerRights
My order was delivered to the wrong address. Although it was marked as "delivered," I never received it. I raised the issue with Trendyol customer service, and only after my complaint did they send a photo of a door—one that is clearly not mine. At no point was I notified by the delivery person or provided with proof of delivery until I followed up myself. Instead of taking responsibility, Trendyol advised me to ask my neighbors or search for the package on my own, which is completely unacceptable. It is not my responsibility to recover a misdelivered item. Despite my repeated follow-ups, I was told to wait—first 7 days, then 8—only to be informed that since the cargo company marked it as delivered, nothing further could be done. This response essentially implies that I must accept the loss of my order without a refund or redelivery. It’s been an extremely disappointing and frustrating experience, and I find the lack of accountability and resolution deeply concerning.
WHY DO YOU TRY AND TAKE MONEY FROM MY BANK ACCCOUNT PLZ NEED A REPLY ASAP AS MY BANK IS LOOKING IN TO FRAUD
WHY DO YOU TRY AND TAKE MONEY FROM MY BANK ACCCOUNT PLZ NEED A REPLY ASAP AS MY BANK IS LOOKING IN TO FRAUD
Hi Team, Its regarding a complaint ID: B94cea2e-5eb0-4c05-9ab6-e4e691de17e6 Its been almost 15 days i keep chasing but no one contacted me yet for my refund? Order Number: 10520017604 Shipment Number: 9762778157 I wanted to escalate this issue as I am very much frustrated with the service when no one is bothering to respond. Thanks, Ashish Kochhar +971565006362
Hello sir my name is Yashpal singh i booked 4 things and already i pay 1554 TL today evening but when i check my order details not showing my all items why tell me i will complain this is not not you check my order if you cut my money so you need to send my product and why not showing my orders and shipping number
I am not receiving a verification code on my phone.
I can't receive a confirmation code for my number and can't do any orders without that
I applied the 60% off welcome coupon on my purchase, went to fill out my address, but cancelled because I wanted to look for one more item. I never finished the transaction, but when I tried to go back and use the coupon it said I had already used it once and that I cant use it a second time. The purchase was never confirmed nor does it show in the ''my orders'' section.
Dear Sir/Madam, I hope this email finds you well. I am writing regarding my recent order, for which I have already made a payment of €44.74. The bank transaction ID is 171888, and I can confirm that the amount has been debited from my account. I would kindly request: 1. Confirmation that you have received this payment 2. Confirmation that my order has been registered in your system 3. Any relevant order tracking information once available For your reference: - Payment amount: €44.74 - Bank transaction ID: 171888 Please let me know if you require any additional information from my side to verify the payment or process the order. Thank you for your prompt attention to this matter. Kind regards,
Hi team, My order was received today as a spam with two ordinary bras and extra cardboard packing ORDER #TR10405 This is totally unacceptable please initiate the refund and return as soon as possible as COD was paid Let me know by when this can be done Regards Sona
I have ordered havit projector. Projector is defective. I have returned the product but they sent me back the same one. Very bad customer service. I need to through away this projector
Hallo. Ich habe was bestellt aber ist nicht gekommen. Sie haben mich geschrieben dass Adresse nicht korrekt war aber ich hatte immer diese Adresse. Ich habe geld schon bezahlt. Das ist bestellung nummer 2059498756. Meine Adresse ist postfiliale 647,westfalenstraße 137 48165 Münster
The worst customer service ever.
Hello, while I use the Trendyol app most of the things don't load at all and I've even been checking my wifi connection I also tried to restart the app multiple times but it seems as if nothing works so if you may check if anything is wrong then thank you!
Order 797930867 not received. Please advise expected delivery date
bitte meine email löchen
by Mojde Erdem
I have a big problem with the app and the account I made. I made an account near a year ego and I ordered a lot from this app. My account just got deleted somehow and I had a small amount of money deposited there. I tried to login but it didn’t work out. I tried to reach you by the number you have write in your site but it didn’t still work. I had returned an order before my account was deleted and the message just came which was saying we
Successful returned you order , which means the money of that order it’s in my deleted account now . I don’t know how to reach my money so I write this wishing you will see it .
I hope this will at list work
by Poorreturnpolicy
Big disappointment. I’ve been using this app for a very long time. I've shopped a lot, bought things, and sometimes I return things. I had no problems since my last purchase. I ordered the Fakir Turkish coffee machine but it wasn't working well. I tried to return it but they said I should go to the service center first and get a report on the coffee machine and maybe get a refund. I felt they are scamming me. Why do you have to do this? It's not my fault. a seller sent me a broken machine but I can’t return it. This is so stupid. It was my last order from trendyol. Very disappointed.
by 19881988z
Hellow the last update yesterday very bad the old version was very good the countries you The countries that you specified in the application, I do not live in any of them. I am used to shopping from the Turkish language and to stores, as in Turkey, I live in a country neighboring Turkey, and the currency in which I shop is the Turkish lira. You have to make options so that I choose the currency I want and the country I want the application is bad Very now, as the program is of Turkish origin, and for the language, put options for it, not on countries