United Concordia Dental Mobile Reviews

United Concordia Dental Mobile Reviews

Published by on 2023-08-10

🏷️ About: The United Concordia Dental Mobile app is designed to help make our members’ journeys toward oral health and wellness much easier and more enjoyable. New features include: • My Dental Benefits member account access to use your virtual ID card, see recent claims status and learn more about your plan’s covered services and details.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.9%

😎👌🔥 Positive experience
34.1%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 206 combined software reviews.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.8 out of 5

Unable to login

2022-05-31

After creating an online account I am unable to log in to UnitedConcordiaDental . I called the number that popped up after several tries and that was unhelpful. I asked if spaces in the password were accepted and he did not know but assumed they weren’t (nothing in the signup process indicating that). I reset the password and still can’t get into UnitedConcordiaDental . Desktop website works fine (and yes, I confirmed I was keying the password correctly). Would really like to be able to access and save my ID cards!

Enter birth date not good

2022-07-02

When You go to enter your birth date a default menu with current date pops up and you must scroll backwards one month at a time. For those with some age that is way too much scrolling to be worth while. It is a showstopper.

No DS Logon Support

2022-08-02

I’m military and can logon to United Concordia via a web browser using my DS Logon. There is no DS logon option in UnitedConcordiaDental , if I use my DS logon and password I get an error and when I attempt to create an account I get an error. UnitedConcordiaDental needs DS logon support just like the Humana Military app. Useless, rated 1 star because It was the lowest possible.

Lacks basic functions

2022-09-03

It won't allow me to share an ID card with covered adult dependents. It doesn't pull up all covered dentists in the local search or with the filter parameters. Requires logging in every time on UnitedConcordiaDental . Since it's a personal phone app, it should allow the user to decide if they want it to log out each time or to stay logged in.

Unable to verify data

2022-10-05

UnitedConcordiaDental as well as the customer service agents are not able to show me up to date data. The customer service agent was rude and tried to rush me off the phone instead of explaining why the data was not up to date.

Garbage

2022-11-05

Login just loops through a pop up stating “restricted member access” only the sponsor can see all family information and every other individual can see only theirs. But I’m the member and after pressing ok it kicks me out of the login process and wants me to log in again…

Not up to date with participating dentists

2022-12-07

Looked on app to find a dentist and it still lists an old practice. The practice was taken over by a new group who are considered out of network.

Member

2023-01-07

There is no way to ask a question about my benefits. There is no way to search anything. Just the most basic information is included... basic information I already know. UnitedConcordiaDental needs a lot of work.

OK, no wallet card, can’t share it?

2023-02-08

I can’t find a share function, so having the insurance card in UnitedConcordiaDental isn’t accepted, and they ask me to (illegibly) hand write all the info. With no card, they would make the effort to look up the info.

Other features are OK, but I don’t use often.

Payment

2023-03-12

I wish I could pay my premiums through UnitedConcordiaDental

Nice but need more

2023-04-10

Would love to be able to put my ID card into my iPhone wallet. This way I can access it without having to start UnitedConcordiaDental .

Better than before but still needs fixing

2023-05-12

You can’t print from it. If you need your EOB you get taken out of UnitedConcordiaDental to the website and have to log in again. What good is UnitedConcordiaDental if what I need is on the website. I’ll just log in there.

Apple Wallet

2023-06-12

Thanks for developing UnitedConcordiaDental. In a future update, please allow us to put our United Concordia ID card into the Apple Wallet with all of our other ID’s.

Everything you need

2023-07-14

UnitedConcordiaDental works great. Wellness doesn’t work on the website either but otherwise it’s a life saver

Excellent App

2023-08-14

Everything is at my fingertips couldn’t ask for more.
Cards on my phone like wow!!!!!
Thanks

Great App! Nice job

2023-09-15

I don’t use UnitedConcordiaDental every day but when I need it, it’s great to have on my phone! Love the thumb print access!

Works well

2023-10-17

Works well. Wish it showed more than the most recent claims.

Love this new look and feel

2023-11-17

The new look and feel of UnitedConcordiaDental is great. Very easy to navigate and LOVE being able to use the biometrics!!

Pretty descent app

2023-12-19

Pretty descent of a app - not all app is designed like this ... I appreciate this coverage came at the right time 🙏🏾🙏🏾🙏🏾 thank you

Looks good and easy to use

2024-01-19

It took a min for them to fix the issue of UnitedConcordiaDental not letting people sign in and I must say I wasn’t expecting a response. I re-downloaded UnitedConcordiaDental and I must say it look nice and simple very easy to use.



Is United Concordia Dental Safe? 🤗🙏


Yes. United Concordia Dental Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 206 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for United Concordia Dental Is 39.7/100.


Is United Concordia Dental Legit? 💯


Yes. United Concordia Dental Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 206 United Concordia Dental Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for United Concordia Dental Is 55.9/100..


Is United Concordia Dental Mobile not working? 🚨


United Concordia Dental Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with United Concordia Dental Mobile? Post a Review




Features

• United Concordia Dental Chomper Chums® app download, designed to help parents teach their children healthy brushing techniques and build strong brushing habits.

The United Concordia Dental Mobile app is designed to help make our members’ journeys toward oral health and wellness much easier and more enjoyable.

• My Dental Benefits member account access to use your virtual ID card, see recent claims status and learn more about your plan’s covered services and details.

• Helpful oral health and wellness tips including proper brushing technique, flossing and more.

• Dentist search tool to find nearby network providers and view contact information, maps and directions.

  Customer Service/Support
Developer:
United Concordia Dental