United Concordia Dental Reviews

After creating an online account I am unable to log in to UnitedConcordiaDental . I called the number that popped up after several tries and that was unhelpful. I asked if spaces in the password were accepted and he did not know but assumed they weren’t (nothing in the signup process indicating that). I reset the password and still can’t get into UnitedConcordiaDental . Desktop website works fine (and yes, I confirmed I was keying the password correctly). Would really like to be able to access and save my ID cards!

When You go to enter your birth date a default menu with current date pops up and you must scroll backwards one month at a time. For those with some age that is way too much scrolling to be worth while. It is a showstopper.

I’m military and can logon to United Concordia via a web browser using my DS Logon. There is no DS logon option in UnitedConcordiaDental , if I use my DS logon and password I get an error and when I attempt to create an account I get an error. UnitedConcordiaDental needs DS logon support just like the Humana Military app. Useless, rated 1 star because It was the lowest possible.

It won't allow me to share an ID card with covered adult dependents. It doesn't pull up all covered dentists in the local search or with the filter parameters. Requires logging in every time on UnitedConcordiaDental . Since it's a personal phone app, it should allow the user to decide if they want it to log out each time or to stay logged in.

UnitedConcordiaDental as well as the customer service agents are not able to show me up to date data. The customer service agent was rude and tried to rush me off the phone instead of explaining why the data was not up to date.

Login just loops through a pop up stating “restricted member access” only the sponsor can see all family information and every other individual can see only theirs. But I’m the member and after pressing ok it kicks me out of the login process and wants me to log in again…

Looked on app to find a dentist and it still lists an old practice. The practice was taken over by a new group who are considered out of network.

There is no way to ask a question about my benefits. There is no way to search anything. Just the most basic information is included... basic information I already know. UnitedConcordiaDental needs a lot of work.

I can’t find a share function, so having the insurance card in UnitedConcordiaDental isn’t accepted, and they ask me to (illegibly) hand write all the info. With no card, they would make the effort to look up the info.

Other features are OK, but I don’t use often.

I wish I could pay my premiums through UnitedConcordiaDental

Would love to be able to put my ID card into my iPhone wallet. This way I can access it without having to start UnitedConcordiaDental .

You can’t print from it. If you need your EOB you get taken out of UnitedConcordiaDental to the website and have to log in again. What good is UnitedConcordiaDental if what I need is on the website. I’ll just log in there.

Thanks for developing UnitedConcordiaDental. In a future update, please allow us to put our United Concordia ID card into the Apple Wallet with all of our other ID’s.

UnitedConcordiaDental works great. Wellness doesn’t work on the website either but otherwise it’s a life saver

Everything is at my fingertips couldn’t ask for more.
Cards on my phone like wow!!!!!
Thanks

I don’t use UnitedConcordiaDental every day but when I need it, it’s great to have on my phone! Love the thumb print access!

Works well. Wish it showed more than the most recent claims.

The new look and feel of UnitedConcordiaDental is great. Very easy to navigate and LOVE being able to use the biometrics!!

Pretty descent of a app - not all app is designed like this ... I appreciate this coverage came at the right time 🙏🏾🙏🏾🙏🏾 thank you

It took a min for them to fix the issue of UnitedConcordiaDental not letting people sign in and I must say I wasn’t expecting a response. I re-downloaded UnitedConcordiaDental and I must say it look nice and simple very easy to use.