TCS New York City Marathon Reviews

TCSNewYorkCityMarathon is worthless for tracking runners. Race has been running over 2 hours and not once could it tell me anything about how the runner was doing that I wanted to track.

Did not track!!! Entered my runner's name. Came up on my tracking list. Then nada! The map feature did NOT show m my runner. Piece of cr$$ app. Totally screwed up and never able to track her.

Previous version better

No feedback link in app, poorly titled so hard to find when searching phone, “marathon” returns no results, smh

Wasn’t able to find myself and share the link with friends and family. Support is unresponsive.

Used to work fine. 2 years off and doesn’t work at all

Not working

Like lots of people I downloaded TCSNewYorkCityMarathon to track a friend running in the marathon today. I ran into a problem when I tried to share a tracking link and it generated an Invalid Dynamic Link error from Firebase. I wanted to submit feedback to TCSNewYorkCityMarathon developer but there wasn’t a way to do that from TCSNewYorkCityMarathon that I could find. There was a form to submit feedback to the NYRR organization but the required category menu didn’t pop up so the submission failed. After looking at the form on the web site it’s clear there is no category for TCSNewYorkCityMarathon anyways. Clicking on support within TCSNewYorkCityMarathon Store just sends you to the TCS web site, nothing specific to TCSNewYorkCityMarathon . This might be a great app for the runners or for other features, but not being to report a problem is a big problem in and of itself.

As someone who is NOT running, downloaded TCSNewYorkCityMarathon to track and support friends, there is one glaring issue. When is the marathon?! There is NOWHERE on TCSNewYorkCityMarathon clearly saying this. There is an app icon with the number 4 on it. Is that an icon or is that the actual date? Too easy to miss it. Look at Race Week - there is no mention of the actual marathon on Sat and Sun. Look at Race Day - no date mentioned?!

Sure, go to the website. There is a countdown clock. The media ads say it’s Sun. My running friends tell me when it is. But the site and TCSNewYorkCityMarathon itself does a terrible job conveying this date. I shouldn’t have to come to the site, use TCSNewYorkCityMarathon , then look at other 3P items to try and implicitly understand when the race is.

I got TCSNewYorkCityMarathon to track my runner and create cheer cards for her. The tracking works ok, but requires I sit by and regularly refresh the screen. Until she finished. I have gotten about 40 notifications since she finished: the same two notifications coming through over and over, telling me what time she had when she finished and what time she left the park. Another came in as I’m typing this. Ironic and annoying.

The cheer cards? They’re adorable & fun-but creating them is so challenging. It crashes almost every time. TCSNewYorkCityMarathon will be fantastic for creating cheer cards next year if they fix the clunky screen and the bugs causing the crashes.

I just want to track my friends running, I don’t want an app a web browser is good enough for other marathons *cough* Boston *cough*. Add insult to injury, on an iPad you get a tiny window because this is only an iPhone app.
Why three stars, instead of 2 (maybe even 1)? Because TCSNewYorkCityMarathon did work and the timings are responsive. At least their back end infrastructure is up to the task. Unlike some others *cough* Boston *cough*

I used TCSNewYorkCityMarathon as a spectator, and the key for spectators is to be able to follow runners real-time so we can meet them on the route and cheer. The desktop web does this well by tracking runners on a map that shows their estimated location updating real-time on a map. All TCSNewYorkCityMarathon does it show me the splits, leaving me to do all sorts of calculations on my own to predict where someone I am following is. There is no technical reason why the desktop map tracking couldn't have been done on the mobile app.

Trying to create a cheer card and can’t get back out after not finding a suitable photo on the options presented. Very frustrating! Only gives two options and if you can’t find a photo that you want to lose and decide to either start over or not make a cheer card after all, you can’t get back to the main screen!

Previous versions to v5.0 will crash. That was annoying, but now that’s fixed, TCSNewYorkCityMarathon isn’t too bad. It’s similar to other World Marathon Majors apps: has course maps, expo maps, athlete tracking, etc. The Race Predictor feature crashes every time. If you’re participating in the NYC Marathon or have friends/family with you while running it, definitely worth getting TCSNewYorkCityMarathon.

Increase to 20 tracked runners this year is welcomed, though in practice TCSNewYorkCityMarathon has been inferior to the website in past years, we'll see if it actually works on Sunday.

Those of us tracking large numbers of runners tend to be members of running clubs. Why can we not search by our team name when selecting runners? This would be enormously helpful for next year.

The cheer card feature is a bit clunky and freezing at the last frame. It is completely non responsive. Only option is to exit after several tries I’m forced to give up. I’ve happily used TCSNewYorkCityMarathon for the past several marathons. Please fix this soon! I love the cheer cards and so do the runners! Thanks

I am loading my picture, I’m putting the tag on but nothing is happening. I don’t know if it’s getting through because it just freezes and I’m not sure if the messages going through the pictures going through. Something is up but I’m not quite sure but TCSNewYorkCityMarathon is freezing too much.

It seems to work okay, but it really out to have the whole race guide built in, and the
Ability for runners to share their times, spits to facebook, Twitter, etc.

I was able to find my friends and family to track for the race. We were also able to find all the race info we needed in the Calendar. Great app

TCSNewYorkCityMarathon is simply the worst I’ve ever seen. I’ve never seen an app release when TCSNewYorkCityMarathon simply crashes. On top of that, numerous posts have obviously updated Tata but NOTHING. I hope NYRR get better service than all the people simply wanting to download an app that works. Surprised Apple hasn’t pulled this. Really really bad PR for both Tata and NYRR club. Doesn’t

I was looking at TCSNewYorkCityMarathon and as a runner, there was nothing on the menu saying: Your Information.

Turns out I wasn’t logged in. Which I could only do by going to the Settings item on the menu. Not obvious.

It would have been helpful to see on the home screen a button next to “Running? Log in to see your confirmation form.”

Also, the most painful problem, for some reason “paste” is disabled on the password field when you log in. For those of us who use password managers, we rely on copying a password from the manager app and pasting it into the password field. Very frustrating to have to bring my laptop over and show the password which I then have to type on the phone.

Please enable “paste” in the password field.

Was working great until a recent update. Repeatedly crashes, even after multiple reinstalls.

Update: 5.0 fixed crash issues.

Love the new cheer cards and stickers added this year! So fun, I can't wait to make some for my friends.
TCSNewYorkCityMarathon is a must have for watching your friends and family and tracking them on race day.
The race predictor feature is also really cool. The athlete bios are a nice new add too.

If you read the website, it says app will be up and running end of October. There’s no reason for it to work now.