Check Point Capsule Workspace app not working? crashes or has problems?

Check Point Capsule Workspace Status

Last Updated on 2024-07-03 by Check Point Software Technologies Ltd.

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Connection

40.0%

Crashes

20.0%

Screen

20.0%

Something else

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Check Point Capsule Workspace Problems 😠👌🔥

- Unable to add a mailbox contact from Exchange GAL

1 Reported Issues: 😵🆘🛟🚨📢

Paul Chung

2022-07-05

Ipad OS 15.5 Capsule workspace 1010.2.47 when opened, had "internal server error" and kept crashing when clicked the office365 email.

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Common Check Point Capsule Workspace Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Check Point Capsule Workspace app on iOS and Android devices. Solve all Check Point Capsule Workspace app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Check Point Capsule Workspace iPhone Issues and Solutions

Check Point Capsule Workspace iOS app crashes, not working, errors
Check Point Capsule Workspace iOS app network issues
Check Point Capsule Workspace on iOS has black/white screen

Check Point Capsule Workspace Android App Issues and Solutions

Check Point Capsule Workspace has errors/crashing/not working
Check Point Capsule Workspace server network connectivity issues
Check Point Capsule Workspace has black screen

Check Point Capsule Workspace iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Check Point Capsule Workspace app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Check Point Capsule Workspace app crashes or not working on Iphone (iOS):

Close and restart the Check Point Capsule Workspace app on iPhone
Update Check Point Capsule Workspace app to the Latest Version for iOS
Uninstall and reinstall Check Point Capsule Workspace iPhone app
Update your iPhone to the latest iOS version

Fix Check Point Capsule Workspace on iPhone unable to connect to server/internet connection issues::

To resolve Check Point Capsule Workspace network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Check Point Capsule Workspace black/white screen (blank screen) on iPhone:

Follow the Check Point Capsule Workspace iOS app troubleshooting guide Here →

Check Point Capsule Workspace Android App Issues and Solutions

Fix Check Point Capsule Workspace not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Check Point Capsule Workspace app issues:

Force Stop the Check Point Capsule Workspace App
1. On android, goto "Settings" » click Check Point Capsule Workspace app. » click "Force Stop".

Update Check Point Capsule Workspace to the latest version on PlayStore

Clear Check Point Capsule Workspace App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Check Point Capsule Workspace app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Check Point Capsule Workspace.

Fix Check Point Capsule Workspace unable to contact server/ Check Point Capsule Workspace internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Check Point Capsule Workspace » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Check Point Capsule Workspace » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Check Point Capsule Workspace on android.

Solve Check Point Capsule Workspace black/white screens issue on Android:

Follow the Check Point Capsule Workspace android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Check Point Software Technologies Ltd., developers of Check Point Capsule Workspace.

Verified email ✔✔

E-Mail: capsule.workspace@checkpoint.com

Website: 🌍 Visit Check Point Capsule Workspace Website

Privacy Policy: http://www.checkpoint.com/privacy.html

Developer: Check Point Software Technologies, Ltd.

75.86% Contact Match

Developer: Check Point Software Technologies, Ltd.

E-Mail: cpmobile2013@gmail.com

Website: 🌍 Visit Check Point Capsule Docs Website

72.41% Contact Match

Developer: Check Point Software Technologies, Ltd.

E-Mail: capsule.vpn@checkpoint.com

Website: 🌍 Visit Check Point Capsule VPN Website

51.72% Contact Match

Developer: Check Point Software Technologies, Ltd.

E-Mail: ucmobile_feedbacks@checkpoint.com

Website: 🌍 Visit Check Point User Center Website

About this app

Check Point Capsule Workspace is the safe and easy way to connect to your corporate. Check Point Capsule Workspace connects to Check Point Security Gateway. This enterprise-grade remote access app provides simple and secure access to corporate applications while keeping your corporate emails, calendar and contacts securely synchronized. For information on gateway deployment, please contact Check Point. Check Point Software Technologies, Ltd. is a world-wide leader in Network and Endpoint Security.