Endpoint Central app not working? crashes or has problems?

Endpoint Central Status

Last Updated on 2024-10-08 by Zoho Corporation

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Summary of Endpoint Central Problems 😠👌🔥

- Cannot create configurations from the mobile app

- Does not work with MSP version of Desktop Central

- Lacks core features such as managing configurations, software deployments, and MDM

- No push notifications for configurable alerts built into the main software

- Mobile app development needs more effort and focus on mobility

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Common Endpoint Central Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Endpoint Central app on iOS and Android devices. Solve all Endpoint Central app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Endpoint Central iPhone Issues and Solutions

Endpoint Central iOS app crashes, not working, errors
Endpoint Central iOS app network issues
Endpoint Central on iOS has black/white screen

Endpoint Central Android App Issues and Solutions

Endpoint Central has errors/crashing/not working
Endpoint Central server network connectivity issues
Endpoint Central has black screen

Endpoint Central iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Endpoint Central app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Endpoint Central app crashes or not working on Iphone (iOS):

Close and restart the Endpoint Central app on iPhone
Update Endpoint Central app to the Latest Version for iOS
Uninstall and reinstall Endpoint Central iPhone app
Update your iPhone to the latest iOS version

Fix Endpoint Central on iPhone unable to connect to server/internet connection issues::

To resolve Endpoint Central network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Endpoint Central black/white screen (blank screen) on iPhone:

Follow the Endpoint Central iOS app troubleshooting guide Here →

Endpoint Central Android App Issues and Solutions

Fix Endpoint Central not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Endpoint Central app issues:

Force Stop the Endpoint Central App
1. On android, goto "Settings" » click Endpoint Central app. » click "Force Stop".

Update Endpoint Central to the latest version on PlayStore

Clear Endpoint Central App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Endpoint Central app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Endpoint Central.

Fix Endpoint Central unable to contact server/ Endpoint Central internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Endpoint Central » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Endpoint Central » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Endpoint Central on android.

Solve Endpoint Central black/white screens issue on Android:

Follow the Endpoint Central android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zoho Corporation, developers of Endpoint Central.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Endpoint Central Website

Privacy Policy: https://www.manageengine.com/privacy.html

Developer: ManageEngine

About this app

ManageEngine Endpoint Central iOS app formerly known as Desktop Central empowers admins perform key desktop management routines on computers across the globe. You can also perform various patch management activities like approving patches, declining patches, viewing system's health status etc. It helps them add or remove computers to manage, scan computers to get complete hardware and software assets, check software license compliance and more. It enables IT Administrators to perform these tasks on the go and frees them from being stuck to the office to do these routines, thereby making them more productive. Desktop Central is now Endpoint Central. Read our official announcement at zoho. to/this app. We have rebranded!