GA ePaper app not working? crashes or has problems?

GA ePaper Status

Last Updated on 2024-05-02 by General-Anzeiger Bonn

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Common GA ePaper Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GA ePaper app on iOS and Android devices. Solve all GA ePaper app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GA ePaper iPhone Issues and Solutions

GA ePaper iOS app crashes, not working, errors
GA ePaper iOS app network issues
GA ePaper on iOS has black/white screen

GA ePaper Android App Issues and Solutions

GA ePaper has errors/crashing/not working
GA ePaper server network connectivity issues
GA ePaper has black screen

GA ePaper iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GA ePaper app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GA ePaper app crashes or not working on Iphone (iOS):

Close and restart the GA ePaper app on iPhone
Update GA ePaper app to the Latest Version for iOS
Uninstall and reinstall GA ePaper iPhone app
Update your iPhone to the latest iOS version

Fix GA ePaper on iPhone unable to connect to server/internet connection issues::

To resolve GA ePaper network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GA ePaper black/white screen (blank screen) on iPhone:

Follow the GA ePaper iOS app troubleshooting guide Here →

GA ePaper Android App Issues and Solutions

Fix GA ePaper not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GA ePaper app issues:

Force Stop the GA ePaper App
1. On android, goto "Settings" » click GA ePaper app. » click "Force Stop".

Update GA ePaper to the latest version on PlayStore

Clear GA ePaper App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GA ePaper app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GA ePaper.

Fix GA ePaper unable to contact server/ GA ePaper internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GA ePaper » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GA ePaper » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GA ePaper on android.

Solve GA ePaper black/white screens issue on Android:

Follow the GA ePaper android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at General-Anzeiger Bonn, developers of GA ePaper.

Verified email

Contact e-Mail: [email protected]

About this app

Die automatische Verlängerung Ihres Abos kann über Ihren iTunes-Account bis spätestens 24 Stunden vor Ablauf storniert werden. Das Abo verlängert sich automatisch und lässt sich über Ihren iTunes-Account verwalten! Mit Klick auf „14 Tage gratis testen“ können Sie den General-Anzeiger kostenlos testen. Als Abonnent der gedruckten Zeitung können Sie das GA-ePaper für nur 5,00 € monatlich hinzubuchen. Als Abonnent des GA-ePaper können Sie die kostenlose App mit den Ihnen bekannten Login-Daten nutzen. Das Abo erneuert sich automatisch 24 Stunden vor Ablauf der aktuellen Periode. Testen Sie das GA-ePaper 14 Tage lang kostenlos. Das GA-ePaper-Monats-Abo für 29,50 € über den iTunes Store erwerben. Der General-Anzeiger im Zeitungslayout – verfügbar auf allen iOS-Smartphones oder -Tablets. Laden Sie dazu die App herunter und tippen Sie auf die gewünschte Ausgabe. Das Original in digital.