The Boston Globe ePaper Status
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problems reported in the last 24 hours
Summary of The Boston Globe ePaper Problems 😠👌🔥
- Downloads get hung up so that one can be waiting days for issues that never show up
- Faux paper layout is cumbersome for most users
- Having to decide whether to download an edition or not as the first pop up when coming to the app is annoying and wastes time
- Clicking into a story causes it to go in a non mobile friendly layout where the pictures do not flow well with the story
- Difficult to scroll from story to story
- Zoom capacity is inadequate and crashes with the slightest touch
- Menu is unreadable in very small type with no capacity to increase it
5 Reported Issues: 😵🆘🛟🚨📢
Defaults to a double page layout rather than single page that I prefer. Asks me to sign in to my Globe acct frequently. Doesn’t have the select section of the paper on the page bottom. I’m usually able to work around the issues, but acting very strangely in the last several days, including today April 6. Tried reinstalling the app but didn’t help.
Over the last few weeks I've have no problem accessing the epaper on my phone but desktop just gets stuck at the initial loading with the circle going around and around the B logo. How can I fix it?
I have a digital subscription and am having a problem with the date of the paper I'm downloading being 1-3 days behind. How can this be fixed?
Samsung tandroid tablet. I am having problems getting "View All Pages" row at bottom of screen to appear. I do this to get to another section of the paper. I put my index finger and thumb on the screen an "pinch" the screen. This sometimes work, but more often does not. This is very frustrating.
Globe app keeps loading yesterday’s paper
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Common The Boston Globe ePaper Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot The Boston Globe ePaper app on iOS and Android devices. Solve all The Boston Globe ePaper app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Globe Newspaper Company, Inc., developers of The Boston Globe ePaper.
• The ePaper is a full replica edition including articles and pages as they appeared in print, including the Sunday Comics. • The ePaper is free for Boston Globe digital subscribers and many print subscribers. • Read stories in the Page view or Article view. • Recent back issues are available for download from the archive by tapping or swiping "Archive". • Payment will be charged to iTunes Account at confirmation of purchase. • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
