The Boston Globe ePaper app not working? crashes or has problems?

The Boston Globe ePaper Status
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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
71.4%

Not working
28.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Boston Globe ePaper Problems 🔥

- Downloads get hung up so that one can be waiting days for issues that never show up

- Faux paper layout is cumbersome for most users

- Having to decide whether to download an edition or not as the first pop up when coming to the app is annoying and wastes time

- Clicking into a story causes it to go in a non mobile friendly layout where the pictures do not flow well with the story

- Difficult to scroll from story to story

- Zoom capacity is inadequate and crashes with the slightest touch

- Menu is unreadable in very small type with no capacity to increase it

📋 5 Reported Issues:

D
David Murphy 2024-04-06

Defaults to a double page layout rather than single page that I prefer. Asks me to sign in to my Globe acct frequently. Doesn’t have the select section of the paper on the page bottom. I’m usually able to work around the issues, but acting very strangely in the last several days, including today April 6. Tried reinstalling the app but didn’t help.

F
Frank Hays 2023-08-22

Over the last few weeks I've have no problem accessing the epaper on my phone but desktop just gets stuck at the initial loading with the circle going around and around the B logo. How can I fix it?

G
Geoffrey Mccarthy 2023-02-27

I have a digital subscription and am having a problem with the date of the paper I'm downloading being 1-3 days behind. How can this be fixed?

D
David Rosenblum 2022-08-28

Samsung tandroid tablet. I am having problems getting "View All Pages" row at bottom of screen to appear. I do this to get to another section of the paper. I put my index finger and thumb on the screen an "pinch" the screen. This sometimes work, but more often does not. This is very frustrating.

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M
Maureen Smith 2022-08-10

Globe app keeps loading yesterday’s paper

Showing 1-5 of 5 reported issues:

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Common The Boston Globe ePaper Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. The Boston Globe ePaper iPhone Issues and Solutions

  2. The Boston Globe ePaper Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: epaperhelp@globe.com

Website: 🌍 Visit The Boston Globe e-Paper Website

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Developer: Boston Globe Media Partners, LLC




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