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⚠️ Most reported problems ⚠️

Not working
67.0%

Something else
13.8%

Photo/Video
10.1%

Login
6.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of FreePrints Problems 😠👌🔥

- Customer service is not dependable

- Photos larger than 4x6 can be damaged in transit

- Last batch of photos were blurry and colors were off

  67 Reported Issues: 😵🆘🛟🚨📢

Dorothy Rusignuolo
2022-11-18

Aced an order. Photos will not upload. Live chat, was not able to send .

Gerald Cook
2022-11-17

This the thrid sending no hear back yet i place a order of pictures paid my money n only got half my order

Jill Deacon
2022-11-06

Can’t get on app, constantly loading

Clara Ketner
2022-10-31

I am having problems uploading my photos

Charlotte O'Neill
2022-10-10

When I am scrolling through my photos, it will only let me go up for about 3 seconds then jump and take me back to the bottom of my photos so I cannot go up and select any from further in my photos

Millie
2022-10-08

All of the free print apps (free prints, cards, photo books and tiles ) won't work

Millie
2022-10-08

All of the free print apps (free prints, cards, photo books and tiles ) won't work

Sandra
2022-09-21

Not accepting payment

Pamela Salisbury
2022-09-21

Difficulty uploading photos. It keeps going back to the beginning of .my photos. Very time consuming. Not happened before.

Barbara J Machado
2022-09-13

Can't open

Sondra Farrell
2022-08-30

After selecting photos the "next" feature does not let me continue. Also lost my selection.

Ann Ford
2022-08-28

My photos not downloading can’t proceed past select size

Gillian
2022-08-18

Only some of my requested photos are being completed for printing. Can't proceed with order and payment. Message says server problem then code HTTP403 is flagged up. Looks serious .

Gillian
2022-08-18

Only some of my requested photos are being completed for printing. Can't proceed with order and payment. Message says server problem then code HTTP403 is flagged up. Looks serious .

Sally
2022-08-18

Couldnt submit order yesterday, been back onto the app and it is now telling me that one of the photos has failed to upload. Deleted the photo, tried the photo numerous times, not uploading. Left it a few hours, now i'm clicking on "deliver to this address" and nothing is happening. Come on, get it sorted!!!!!!

Louise Funnell
2022-08-18

Uploaded my pics but wont let me log in to pay

Sally
2022-08-17

Got through to the payment stage, clicked submit order, kept buffering, not sure if order has gone through.

Victoria Davis
2022-08-04

When I go to scroll the pictures to choose my 85, it keeps shoving me back to the bottom. It’s getting very frustrating. I never used to have problems with this app. This also happened when I tried to use the photobooks app.

Shirley Warrington
2022-07-31

The app keeps buffering and will not let me proceed

Leanne Jenkins
2022-07-31

Hello, every time I try to pay for my FreePrints for my order to be processed, it says there’s an error and to try again. It’s happening all weekend and I’ll lose my free photos if it’s not gone through by tonight.

Shari
2022-07-22

I am trying to install it on my android but it keeps saying went wrong, try again later

Shawn Triche
2022-07-22

Yea when i go to check out its not letting me im using my bank card and i no i have the funds to cover it

Niall Corcoran
2022-07-21

Photos not uploading. Very frustrating after spending all that time choosing them

Mairi Smith
2022-07-20

Photos won't upload

Aimee Bowyer
2022-07-01

This is the first time I've tried this app, and it froze while uploading the photos. I'm trying to upload 70 + pictures, and it froze with 16 left to go.

Jill Bartlett
2022-07-01

I am not able to add pictures off my gallery which have been downloaded from messenger. They won't show on photos in the freeprints app.

Cindy Champness
2022-06-25

Some photos are not uploading.

Jeff
2022-06-25

24 photos, only 2 uploaded. Ready fail to upload.

Sarah Mc Sweeney
2022-06-19

I am trying to download photos and it keeps saying waiting to download. I am trying for two days s and still the same

Vanessa Knight
2022-06-07

App gets to final payment and stalls. I have no idea if payment has gone through or not. Just keeps buffering

Showing 31-60 of 67

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Privacy Policy: http://www.freeprintsapp.com/privacy

Developer: PlanetArt


62.5% Contact Match

Developer: PlanetArt

E-Mail: [email protected]

Website: 🌍 Visit FreePrints Gifts Website



About this app

Print photos quickly, easily and for FREE with the world’s #1 photo printing app! No subscriptions. No commitments. ™ Just free prints!  If you like this app, you’ll love our other apps: this app Photobooks® gives you a free photo book every month; this app Photo Tiles®, free wall décor every month; and this app Gifts®, a free personalized gift every month – all for just a nominal delivery charge, with no subscriptions or commitments.  And with standard shipping and handling charges starting at just $1. 99 (and never more than $9. 99, regardless of order size), you simply can’t go wrong. • Shipping and handling – Standard shipping starts at just $1. 99 and never goes above $9. • Print photos and get them delivered to your door in just a few days!  Order up to 85 FREE 4x6 photo prints a month right from your iPhone or iPad.  We print your photos on your choice of deluxe glossy or premium matte photo paper.  Your free prints will arrive on your doorstep in just days – and all you pay is a small shipping charge.  We promise vivid color reproduction, brilliant whites, fade-free images and the assurance that every photo ordered will be printed to the highest quality standards.  Just open FreePrints and select the photos you want to print from your Camera Roll, Photostream, Facebook, Instagram and more.  We store your photos, in accordance with our terms of use, so that you can use them for other orders in the future if you wish, using this app or our other apps.  From our humble beginnings as a photo lab in Midland, Texas, we’ve grown this app into the top-ranked photo printing app in the world.  In a mobile world, all of our most important photos live on our phones and tablets, and yet there was never an easy way to get them printed.  Discover the world’s #1 photo printing app with hundreds of thousands of 5 star reviews worldwide!  Having physical photos of your favorite memories means so much more than having them stuck on your phone.  With just a few taps, you can select your favorite photos and have them headed straight to your mailbox.  Ordering your free prints couldn’t be easier.  After one too many fights with USB sticks, photo kiosks and unreliable websites, we set out to solve this problem: Enter this app.