Contact City National Bank App Support
Company Name: City National Bank
About: Banking made easy with the refreshed City National Bank App. An entirely
upgraded experience helps you see your financial big picture with tools to
manage accounts, deposit checks, pay bills, pay people, set up wire transfers
and more—all from your secured device.
City National Bank App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of City National Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit City National Bank Website
Privacy Policy: https://www.cnb1901.com/privacy
Developer: City National Bank & Trust
Can I trust City National Bank App app?
Protect your data and wallet. We investigate the developer's website (Cnb.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
The “Improved” App is worse!
by Guhoyasfs96
The previous version of this worked well. I had no issue with it. Then they updated it around June/July 2020 and even the most basic functions stopped working. Some of my accounts are missing from view. And I can’t even transfer funds between my accounts. I have tried to get the bank to fix this problem ever since with no success despite being a client of the bank for over 30 years. It’s really poor service. They claim it has something to do with authorisations but I am the sole owner of the accounts and I can do these transfers and see all accounts through the online portal. So it’s not consistent at all.
Locked out of my account
by Buckwheaten
For reasons outside of my ability to understand I’ve just spent an hour on the phone finding out why I cannot get into my online account. The best they can do is have a personal banker call me on Monday. They’ve changed my password or help me change my password three times. I have three emails claiming that my password has been changed however, it doesn’t work, they’ve sent me my user ID to make sure I’m using the right one and I am, but that doesn’t work either. So I’m stuck over the weekend unable to pay my bills or send money via Zelle or Venmo.
I resent this
by No So Cal
There’s no overlap between the usable period for the previous app and this steaming pile of manure. I had to do the update at the bank’s demand rather when convenient for me. Isn’t convenience what this is all about? All I wanted to do was deposit a check rather than spend 20 min screwing with it. The autofocus function for check images is impatient, needs to be a way to disable it since it’s picky. None of the controls for any function are intuitive. The piece de la resistance? There’s no way to exit the app other than shutting off your iPad! Brilliant!
Have a Problem with City National Bank App? Report Issue
Why should I report an Issue with City National Bank App?
- Pulling issues faced by users like you is a good way to draw attention of City National Bank App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a City National Bank App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using City National Bank App.
