Contact Old Point by TowneBank

Contact Old Point Support


Company Name:

About: Old Point's mobile banking app allows you to securely manage your finances from
anywhere, anytime. It’s fast, free and available to all of our online banking
users.


 
  2026-02-09

Old Point Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Old Point Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Old Point National Bank



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Old Point National Bank Website

Privacy Policy: https://www.oldpoint.com/privacy-policy

Developer: Old Point National Bank





Can I trust Old Point app?

Protect your data and wallet. We investigate the developer's website (Oldpoint.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.2 out of 5

Missing features it claims to have

2023-10-13

by Smith095678

I have spent more time on the phone with customer service trying to get the app to work than actually using the app. By a lot

Broken app

2023-10-20

by Justhow757

Ever since the new update on iOS, every time you try to log in to the app it makes you register the device. Please fix.

Garbage app - look elsewhere

2023-10-27

by Dh4tch3d

This app is extremely clunky. Plug-ins don’t work with phone, the latency is horrible, and I think someone’s small toddler is updating the programming. There is no option to pay bills or monies owed on loans this bank owns through the app, this app is merely a window to your accounts….that is all. They do everything by paper, with a bank teller, at one of their “2” locations hidden around Va beach.
My loan was sold to this bank and I despise my entire experience to date and cannot wait for the day when I can never use this system again




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  4. If you are a Old Point by TowneBank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Old Point by TowneBank.


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