Contact National General Support
Company Name: National General Insurance Company
About: With National General’s mobile app, you can access your insurance ID and
easily make payments. You can also enroll in paperless billing, sign documents,
renew/reinstate your policy, receive important notifications, and more.
National General Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: ITGAppStore@NGIC.COM
Website: 🌍 Visit National General Website
Privacy Policy: https://nationalgeneral.com/legal/privacy.asp
Developer: National General Insurance
3 Most reported problems 😔💔
App not work with new iPhone
by M. F. A. CW
You guys should update your app make it better for latest version and software of apple. Its not working with latest version of apple phone when you try to login it just keep loading like we have to for years and years.
Terrible app
by Eas1958
Every time I try and log into the app it says it doesnt recognize me. Then I get locked out then I go to the home page and try and live chat. Nope that isnt possible. Then I call the main number and they either transfer me to my agent (who cant help with technical and website issues) or I get transferred to different departments then back to my agent. Ive been on the phone for 1 hour today…and voila! They transferred me to my agent AGAIN!!! Hes fed up Im fed up and he’s making a call now! How can a large company be so horrible at technology and customer service???!!!
Stuck at “logging in” screen
by LABeachGuy
This app is a nightmare. It takes forever to load and sometimes doesn’t load at all - that’s problematic if you need to access information quickly (accident, law enforcement, breakdown, etc). It also uses a unique login ID vs the policy # on the site. That’s effectively 2 different login IDs for the same account and Apple won’t track both without some manipulation. If the app is down and you don’t remember your policy number to log into the website you’re out of luck. Today, i’m out of luck. I have to call the 800# and scavenge for a pen and paper to write it down. Absolute garbage in 2024.
Have a Problem with National General? Report Issue
Why should I report an Issue with National General?
- Pulling issues faced by users like you is a good way to draw attention of National General to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a National General customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using National General.
