Contact Ephrata National Bank Support

by Maukamp44

Honestly the app was amazing but then they added all of these extra features and now I really don’t like it. I’ve heard a lot of feedback from others as well, they completely agree. Why would you put a cut off time for transfers at 4pm when prior to these new updates you could instantly transfer at any time? The other thing that really angers me is cashapp, venmo, etc transactions… on those apps they have an instant transfer option for a small fee and if you instantly transfer for a small fee the money no longer instantly transfers after 4pm into your account, therefore you just waste money. But before you could instantly transfer at any time and it would work!! Lastly the app was always updated with transactions even if they were pending.. if you had spent money it came out of the available balance… well try doing that on a Saturday and Sunday now.. the app doesn’t even update until the following business day. I was out shopping over the weekend and my bank account looked great Sunday night but that’s because nothing went through or even showed!! Come Monday it all came out.. like wth?? Go back to the old ways I HATE this.

by Tech_Bear_42

I use ENB mobile banking on an Apple iPad. The old app (prior to ENB’s November 2022 online banking upgrade) was much better. It filled the iPad screen and was easy to read. The new app seems aimed at smartphone or smartwatch users. It is smaller, and will not fit the screen. Navigation in the new app (both PC and iPad) is more cumbersome. Upgrades and “improvements” are supposed to make life easier, not more difficult.

by Harmlessserpent

I got no notification that you were deleting online access to my account, and in order to create a new account I need access to information I don’t have access to anymore. If I wanted to create a new account I’d have done it with a better bank.