Contact Ephrata National Bank Support

by Vv7028

You can never make a mobile deposit. It’s so frustrating being a part of a small town bank that doesn’t invest enough money into the operating systems.

by :(RJ)

This app is completely trash every time I put my pass in it changes I know my passwords but it keeps saying it’s invalid. The second thing is it supposed to be able to use my face scan from my phone that doesn’t work at all every time they update the app it breaks something on my end.

by Maukamp44

Honestly the app was amazing but then they added all of these extra features and now I really don’t like it. I’ve heard a lot of feedback from others as well, they completely agree. Why would you put a cut off time for transfers at 4pm when prior to these new updates you could instantly transfer at any time? The other thing that really angers me is cashapp, venmo, etc transactions… on those apps they have an instant transfer option for a small fee and if you instantly transfer for a small fee the money no longer instantly transfers after 4pm into your account, therefore you just waste money. But before you could instantly transfer at any time and it would work!! Lastly the app was always updated with transactions even if they were pending.. if you had spent money it came out of the available balance… well try doing that on a Saturday and Sunday now.. the app doesn’t even update until the following business day. I was out shopping over the weekend and my bank account looked great Sunday night but that’s because nothing went through or even showed!! Come Monday it all came out.. like wth?? Go back to the old ways I HATE this.