Secure Vault app not working? crashes or has problems?

Secure Vault Status

Last Updated on 2018-11-12 by David LANE

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App has problems

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Common Secure Vault Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Secure Vault app on iOS and Android devices. Solve all Secure Vault app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Secure Vault iPhone Issues and Solutions

Secure Vault iOS app crashes, not working, errors
Secure Vault iOS app network issues
Secure Vault on iOS has black/white screen

Secure Vault Android App Issues and Solutions

Secure Vault has errors/crashing/not working
Secure Vault server network connectivity issues
Secure Vault has black screen

Secure Vault iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Secure Vault app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Secure Vault app crashes or not working on Iphone (iOS):

Close and restart the Secure Vault app on iPhone
Update Secure Vault app to the Latest Version for iOS
Uninstall and reinstall Secure Vault iPhone app
Update your iPhone to the latest iOS version

Fix Secure Vault on iPhone unable to connect to server/internet connection issues::

To resolve Secure Vault network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Secure Vault black/white screen (blank screen) on iPhone:

Follow the Secure Vault iOS app troubleshooting guide Here →

Secure Vault Android App Issues and Solutions

Fix Secure Vault not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Secure Vault app issues:

Force Stop the Secure Vault App
1. On android, goto "Settings" » click Secure Vault app. » click "Force Stop".

Update Secure Vault to the latest version on PlayStore

Clear Secure Vault App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Secure Vault app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Secure Vault.

Fix Secure Vault unable to contact server/ Secure Vault internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Secure Vault » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Secure Vault » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secure Vault on android.

Solve Secure Vault black/white screens issue on Android:

Follow the Secure Vault android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at David LANE, developers of Secure Vault.

Verified email

Contact e-Mail: support@redknightapps.com

Verified email ✔✔

E-Mail: mobile-support@avg.com

Website: 🌍 Visit AVG Secure Browser Website

Privacy Policy: https://www.avg.com/privacy

Developer: AVG Mobile

About this app

Protect, secure, organize, browse, play and share your precious media and files with this free secure vault app. Manage your photo and video collection with simplicity and keep track of who has tried to break in using SecureVault ’s own advanced security and tracking features. The lock entry system is ONLY used to gain access to the application itself and its contents of photo/video that you have stored in it. All your most important photos & files are PASSWORD PROTECTED with SecureVault. By downloading the Secure Vault app you are indicating acceptance of Red Knight Interactive’s Terms and Conditions and Privacy Policy If you would like Red Knight Interactive to remove any data we have relating to you and your use of the Secure Vault App or services, please email support@redknightapps.