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⚠️ Most reported problems ⚠️

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Summary of Locker Problems 😠👌🔥

- Hiding apps can be difficult and may require a long process.

- The app may not work on some phones or may require payment to use all features.

- The instructions for hiding apps may not make sense to some users.

Have a Problem with Locker: Photo Vault? Report Issue




Common Locker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Locker app on iOS and Android devices. Solve all Locker app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Locker iPhone Issues and Solutions

  2. Locker Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SmoothMobile, LLC, developers of Locker.




About this app

Store your Photos, Videos, Notes, Files and App Links behind FaceID/TouchID protection! • Change this app’s app icon to a calculator or timer! • Set up FaceID, TouchID, or PIN protection to access your this app! • Notes: Write private notes directly inside the this app app! • Files: Store any file inside your this app where only YOU can access! • App links: Add app links to this app, so you can remove them from your home screen while still easily accessing them.  Current subscription may not be cancelled during the active subscription period; however, you can manage your subscription and/or turn off auto-renewal by visiting your Apple Account Settings after purchase.  Locker includes an optional auto-renewable subscription (Premium Pass): Premium Pass beings with a free trial period, then an auto-renewable monthly subscription when trial ends.  Payment will be charged to your Apple account at confirmation of purchase and will automatically renew (at the duration/price selected) unless auto-renew is turned off at least 24 hrs before the end of the current period.  We are not responsible for lost files and we cannot remove information or apps from other areas of your device.  Account will be charged for renewal within 24-hours prior to the end of the current period.  NOTE: Apps cannot be removed from your device's "App Library", so there is no way to completely password-protect an app.  If app is deleted, or device is lost/broken, you files will not be recoverable except if you have a previous backup of your device.  Files are only stored on your device, are never stored on our servers and are not accessible by this app developers.  Note: You will not be able to access your this app if you choose not to set up FaceID / TouchID and you forget your PIN.  Any unused portion of the free initial period will be forfeited when you purchase a subscription.