Contact AMC Support

by Wld8hrt*

This app is horrible. I used to have shudder separately but also wanted the amc channel and Sundance. So I signed up for amc+. What a bad idea.
You cannot search within the shudder portion of the app. You can’t see the latest releases. You can’t pick a sub genre. You can’t do anything you would normally want to do To find something to watch.
Has whoever designed this app ever used an app before?? Have they ever wanted to find a particular program or movie to watch?? I don’t think so.
I hate this. I recently saw an ad for a new shudder movie. I thought, ok I’ll just open the app and it will be there, easy to find or search. Nope. I didn’t recall the title so going through page after page trying to find it was futile. And, if I clicked on a movie to see what it was about hoping that would jog my memory, when you went back it take you back to the top of the list. The list that is in no discernible order whatsoever! Not alphabetical, not by genre, not by date.
Aggravating, worthless excuse for an app.

by Mightdumpit

Before I signed up for the premiere version, the listed shows included Alcatraz, a short-lived Fox show from several years ago, with a couple of trailers available to view with the standard version of the app promising the full season with the premiere version. After signing up for the premiere version, the same trailers were still the only available content. Upon lodging a complaint with AMC, I got the standard “We’re working on it” response. Yesterday, Alcatraz disappeared from the site entirely. Even a search revealed nothing. Upon lodging a second complaint I received a response requesting me to tell them the device I was using, my cable provider and whether they carried AMC. After providing the required responses, I again received the same canned response that they’re working on it. If they don’t reinstate the content I signed up to view, I will be calling my bank to dispute the charge on the grounds of false advertising. I suggest anyone else in the same situation do the same.

by Glam Just

Don’t waste your time or money on this app. Look at all the negative reviews. I wish I’d read them before even downloading this stupid app. Basically I wanted to watch TWD and amc states it’s free to watch well ok. I had trouble getting the first episode to play the sound was screwed up and it keep glitching and freezing. But the ads they run and work perfectly. They play the same ads back to back and they are about almost 30secs long. Once you watch ads for like 3 minutes, the app takes me back to the beginning of the show and not where I left off before being bombarded by ads. So I though ok I’ll buy the premium amc to skip the ads. Problem solved right? No, after you pay you find out you need a cable provider to have this app work. Well guess what I don’t have one. That’s the whole reason I got this app. So now I’m out $4.99 and can’t use the app. I put in a request to have a refund. Its been 3 days and no response from AMC.